BlackBerry smartphone Curve 8320 Trackball 'click '.

Last year, I bought my curve from T-Mobile.

According to T-Mobile, it is still under warranty.  I called them today to see if it could be corrected.  The trackball is more "clicks" when you press.

The CSR said it was a known issue, that the spring is broken.  If it is broken, if the trackball still works, they will not repair or replace.

I want that my 'click '.   Can it be fixed?  What should I do?

I'd go in a store and explain the situation to them. If the CSR does not understand, ask to speak to a Manager. Do a bit of agitation without getting angry, just be closed. If the phone has a broken part of a normal use that should work, they must replace it for you. If they do not listen, ask for a phone number to escalate the situation at a higher level.

Tags: BlackBerry Smartphones

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