BlackBerry smartphone Curve 9360 contstanty keeps restarting

Hello

I took my phone to use it, and it comes from the reboot for no reason. I had not downloaded something or abandoned or nothing. Now he constantly restarts, stays on for 5 seconds and restarts again. I tried to remove the battery, sim etc, nothing works. In addition to the update of the OS, is there else I can do nothing on what to do, just to keep? I can't event keep long enough to upgrade the operating system?

Thank you

Hi KylaB

If your device is not responding Mode safe then had to force the detection of your device by using desktop software preconfigured to load the operating system even once and you will lose your data in this process, I hope you have your past Backup.So, please follow the Knowledge Base to recover your device.

KB10144 How to force detect the BlackBerry smartphone using the Application Loader. 

 

Please try it and let us know.

Prince

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Tags: BlackBerry Smartphones

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