BlackBerry smartphone email put in place going in circles

I just installed the latest operating system for my Torch 9800 (6.0 Bundle 2647).  I lost all my passwords and e-mail accounts.  No problem, right?  Just go to settings, select e-mail accounts and add all my accounts back.

Here's the problem: when I go to Setup there are 2 envelope icons who say 'e-mail accounts' where there is only 1.  When I click on one of them it takes me to the "select the type of e-mail account type:"

Here we have 2 options: Internet e-mail account or business account

When I click on Internet e-mail account , he brings me RIGHT to the installation, so I select "e-mail accounts" again, then on Internet e-mail account and my phone goes more directly for the installation program. It goes in circles and just around and never gives me the opportunity to actually ADD an e-mail account.  Configuration to select the type and the rear right of the installation.

I took the battery nothing works.

Does anyone else have this problem?  Is it possible to solve?

And before you tell me I should have backed up my phone, I know. I know. I didn't

I was on the phone with my provider for an hour and the woman was beautiful, but she couldn't make a * Bleep * thing for me.  The phone glitch occurs again, but it reset my blackberry site service provider password so that I can log in and check my email remotely from my PC accounts.  It worked, but I'll have to add all the e-mail addresses of my ISP blackberry Web site in the future because my icon "e-mail accounts" just didn't do anything... it's good, as long as my emails are sent to my phone.

Tags: BlackBerry Smartphones

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