E-mail blackBerry Smartphones e put in place

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• BlackBerry smartphone email put in place going in circles

  I just installed the latest operating system for my Torch 9800 (6.0 Bundle 2647).  I lost all my passwords and e-mail accounts.  No problem, right?  Just go to settings, select e-mail accounts and add all my accounts back.

  Here's the problem: when I go to Setup there are 2 envelope icons who say 'e-mail accounts' where there is only 1.  When I click on one of them it takes me to the "select the type of e-mail account type:"

  Here we have 2 options: Internet e-mail account or business account

  When I click on Internet e-mail account , he brings me RIGHT to the installation, so I select "e-mail accounts" again, then on Internet e-mail account and my phone goes more directly for the installation program. It goes in circles and just around and never gives me the opportunity to actually ADD an e-mail account.  Configuration to select the type and the rear right of the installation.

  I took the battery nothing works.

  Does anyone else have this problem?  Is it possible to solve?

  And before you tell me I should have backed up my phone, I know. I know. I didn't

  I was on the phone with my provider for an hour and the woman was beautiful, but she couldn't make a * Bleep * thing for me.  The phone glitch occurs again, but it reset my blackberry site service provider password so that I can log in and check my email remotely from my PC accounts.  It worked, but I'll have to add all the e-mail addresses of my ISP blackberry Web site in the future because my icon "e-mail accounts" just didn't do anything... it's good, as long as my emails are sent to my phone.

• Messaging voicemail blackBerry Smartphones Priv put in place

  Get the message that my cell phone number is not a valid number, trying to set up voice mail

  Thank you. It has been. I called them and it has been resolved by phone.

• BlackBerry smartphone email put in place

  I just bought the "BOLD" in the United Kingdom like it but!  I am with 02 to the United Kingdom and have a MAC!  First problem with the phone is I don't see the possibility to implement via the company's server - we do not have a company server... The phone's Menu Option does not correspond with the manual.

  Second problem is to get the synchronization schedule... .this which should I use?

  Any suggestions

  Looks like a BIS (Blackberry Internet Service) has not been implemented.
  Call 202 to talk to the customer service and make sure that its on your account.

  2nd thing is to make a batterypull, remove the battery, give him 5 sec and restart the machine,

  your signal should be uppercase, it's to say, EDGE, GPRS, 3G not edge, gprs, gsm

  If this is the case, it means your a BIS account and you should have the service books pushed to your handset... on the "BOLD" icon will show as configuration by email click n follow the instructions.

• BlackBerry Smartphones canoe put in place personal messaging

  Hello

  I'm quite new to BB, although I used a curve 2 years before moving to the Iphone. I bought a Torch 9800 unlocked South African Vodacom and now use it with a SIM ORANGE MAURITIUS. I am registered with the network on a BIS plan (I see the BB logo on my home screen - and already received from the network registration message). I am also registered on the internet and already have confirgured my emails on the internet). But have some problems:

  1. it seems that my phone does not accept some of the service books sent by my provider, especially email and the browser ones. They told me I would not be able to browse the internet until they upgrade their platform (or something like that) but would be able to receive emails - which is the most important thing for me.

  2. in the email set up screen I see the enterprise activation option. My company does not use any of the Exchange Server, and I want to configure my email [email protected]and [email protected] . However I can't see the option to set up personal email in the email setup screen.

  Help, please!

  Hey grfanchette,

  You will need to contact your service provider and have them activate personal e-mail on your account, as soon as it's done so you should be able to get the email service books.

  Let us know how make you out.

• E-mail blackBerry Smartphone Accessing account telephone e-mail settings and BBerry

  My problem is with my Blackberry Torch 9810 e-mail accounts. I have two accounts and it doesn't seem to work. I tried to access my accounts but now get a login to the screen of Bberry with [Personal Information deleted] ID and ask for password. I never have that in place. When I use the 'forgotten password' button, I get a message that reset instructions were sent to [Personal Information deleted] I have no idea how to do to access this account. Can you help me?

  If BB ID is, as you say, new for you, then someone has configured this device with a BBID, and you can or don't want that. BBID is used to help to be sort of a "single sign on" to many things... BIS configuration, BBM, BB Protect email, etc. If you have not created this ID from BB, while you should really do is delete and create a new brand for yourself, that you store the credentials for, as you will need it from time to time (as you do now).

  To remove the unit BBID and then create one for you, you must WIPE totally clean unit... This will make the device as it was brand new, so all the data and the applications that you have installed will be gone.

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  Make sure that you have good backup of everything, as you need it - you can find the backup instructions in the auto-sig on this post.

  But, if there is a chance that this BB ID is indeed something you created, but simply forgot, then you can try to get back into it. To do this, start first with them please:

  • KB28685 How to reset the BlackBerry ID password by using the password recovery question
  • KB32111 "The link is no longer valid." occurs when you attempt to reset a BlackBerry ID password
  • KB26361 How to change or reset the BlackBerry ID password
  • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address
  • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with

  If you have forgotten your ID BB credentials AND access non - BB (for example, Outlook, webmail, etc.) for the e-mail account which is currently configured on your account ID from BB, then these instructions should help you regain access to your account ID from BB, even without the issue of recovery or password (Please read them all carefully to find the section you depend on).

  However, if you do not have access to this e-mail account, or if you have never successfully validated your BBID account, then your challenge is much larger, and you have a choice to make depending on your situation:

  1. If you have no AppWorld records you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:
     • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
  2. But, if you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your prior AppWorld purchase records.

  Good luck!

• E-mail blackBerry Smartphones upgrade error

  I have a torch 9800 and already two emails were put in place. Download phone messed up email and I am not able to access the e-mail box to manage my accounts or create new accounts.

  I could get the phone reset somehow, but this area of e-mail management now wants to upgrade to version 6.11.0419.0755. When I click NO, I still can't screen for managing my existing eemail. Thus, it seems that it is a Catch 22 and a bad. I should be able to reject any upgrade and continue to use the software.

  I made the suggested what I have read in this forum by going to att.blackberry.com and the other site but get an error when you use the launch button. 500 error page.

  I don't want to upgrade again because my phone is not working properly - this upgrade seems to affect the phone on all and not only electronic mail.

  News about the upgrade that will work properly or alternatives and why they don't work?

  Thank you
  Daria

  Hi David,

  About 500 error Page... I've seen where this happens when you try to access this site using a WiFi connection.  Disconnection from the WiFi and try to load the site via your 3G connection.

  Otherwise, excellent suggestion of HB.

• E-mail blackBerry Smartphones Enterprise server problems: "Sent" but not "received".

  Until last Monday (3/16) my email worked fine.  I downloaded and installed version 4.7.0.32(which je n'avais pas encore utilisée-n'importe quelle version) Office Manager at my work computer.  I went through the Setup process and thought that I had done everything right.  The first sign something was wrong was that I had duplicate appointments and items to my calendar, two of everything!  I soon discovered that e-mails sent to my email to work (I have the connection with an Enterprise Server) are not transferred to my Blackberry.  The strange thing is, every email that I send TO my work email is displayed on my Blackberry.  I'm not having problems with SMS or e-mail that is transferred from my home email so I suspect I missed inadvertently to the top of my business account settings.  I checked to make sure there is no rules or filters put in place and nothing found.  I searched each of the help pages, configuration and I could find the settings. Twice! And still not found what I recognize as a solution.  I'm not really interested in the Desktop Manager, but they suspect that if I delete it out of my work computer it won't change things.  I am almost certain that my problem is related to the Desktop Manager settings, emails literally ceased to be passed right after that (checked by comparing my BB with my business account).  Thanks for the help.

  OK, time to sit down and scoot up a big portion of Corneille.  Despite my first two efforts to find filters or transfer rules I found them on my third.  I don't know how I missed it, but I have an option on Fund Manager that has affected my email.  Now, I need to look like see why do I get duplicate calendar events...

• E-mail blackBerry Smartphones Outlook and BB not wireless sync. The BES.

  Hello

  I recently changed from seven years of Windows Mobile to BB. I am on a BES and the changes I make on the prospects to your desktop or Blackberry (Bold) are not synchronization in both directions. It's frustrating. My COMPUTER helpdesk advised me to "clean up" the BB a couple of times and we did it. Also my manager office of BB is not configured for synchronization as by their advisor who they explain everything is wireless.

  It of frustrating and makes me think how it was easy with Windows mobile. Help, please.

  Thank you.

  Your BES admins should work on the issue of synchronization.

  For the issue of the separate boxes of Messages, see this...

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  Or, if you have the correct device OS version (I know for sure it works on 5.0.0.32 8 of the storm), the device gives you options for what to display in Messages and you can remove BIS email accounts.

  I hope this helps explain how it all works!

  Good luck!

• Reset e-mail blackBerry Smartphones Passworkd

  After trying to reset my password of the curve, im having issues with e-mail as previously registerd on the phone.  It shows a typing error and the confirmation emails to send to a non-existent address zero feature release.  IM at the tent of 8/10.  Any suggestions?  What happens when I reach 10 out of 10?  the phone lock?

  Help please.  Mike

  Hello

  Please see this:

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  In essence, the BB returns to a State as if it were brand new. No data, no service, nothing. You start with everything.

  Good luck!

• E-mail blackBerry Smartphones BlackBerry Curve 8520

  Hello

  I can receive emails on my BlackBerry Curve 8520.

  However, I can't reply to emails.

  Please notify.

  Thank you.

  Hello Lyner47

  Please try in the same sequence:

  1 - Save your pocket computer.

  • KB00510 : How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 : Remove the service book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 : Send service for the BlackBerry Internet Service directories
  • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  After restarting, please check if you are able to send or reply to emails, if the problem persists then refer to this Knowledge Base and try these solutions:

  KB02567 :   Send option is not available when shipping or you respond to an e-mail from a BlackBerry smartphone

• E-mail blackBerry Smartphones aol do not reach my "BOLD" blackberry 9900. has worked well before.

  For some reason some of my aol email is not pushed to my blackberry bold 9900.  Some are, and they take quite a long time.  any ideas?

  Hello Frank

  If you encounter a problem with the reception of e-mail, then try these steps in order:

  1 - Save your pocket computer.

  • KB00510 : How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 : Send service for the BlackBerry Internet Service directories
  • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  After restarting, please check if it works.

• Signature of e-mail blackBerry Smartphones

  well, I tried this and it didn't work. I don't have this option on my phone. what I do now.

  If your BlackBerry smartphone is associated with a BlackBerry® Enterprise Server, you can add or change your signature using the following steps:

  1. On the start screen on the BlackBerry smartphone, click Messages.
  2. Display the menu, then select Options.
  3. Click e-mail settings.
  4. Set the field of Signature auto use Yesand then type your signature information in the field provided.
  5. Display the menu and select Save.

  your Web of BIS carrier site.  BlackBerry internet service.  Sign in and you can change anything

• E-mail blackBerry Smartphones Syncronize folders

  The research I've done, it seems that I can add, move, delete or rename folders of e-mail on my BlackBerry smartphone only if I have the business version of the operating system. Is it possible to be able to organize my messages on my device other than a huge Inbox as a personal user (not business)?

  If possible I want to synchronize my files, but I'd settle for just being able to create my own files on my blackberry for organization purposes.

  It's maybe just me, but this seems to be a huge weakness when compared to other types of mobile devices.

  Assuming you are using outlook to synchronize

  How to synchronize a subfolder using BlackBerry Desktop Manager

• E-mail blackBerry Smartphones by default

  I got 4 emails put in place on my BB. an I use for a specific communication and don't want it on all the emails I send from my BB. How can I change the settings and choose an email account different default that my BB will use to send e-mail messages?

  Hello and welcome to the support forums. To set the default email account go to Options | Advanced options | Default services. From this screen, you can climatiqueLes messaging (CMIME) to any e-mail account you want e.