BlackBerry smartphone IM + Pro purchased but could not download

Hello

I bought IM + pro BB application world but could download only 25% as my phone had low battery.

Please suggest how to re-download that money received diducted from my account & I've got too much purchase on the mail.

Help, please...

Hello and welcome to the community!

First of all, make sure that your BB is fully loaded... or even to a charger when you do all that.

I suggest that you clear the cache of the AppWorld application:

1. open the App World

2. go to my world

3. follow one (and only one!) of these steps:

3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

4 AppWorld must close

5. If your BB locks after issuing clear cache, do a battery pull reboot

6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

7 return to MyWorld and re - install your purchased application... you shouldn't have to buy again as the AW servers never keep record of your purchases.

If (4) stage arrives not as described, then the empty the cache failed.

I hope it'll work for you! Good luck and let us know!

Tags: BlackBerry Smartphones

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