HP 4620: HP 4620 scans very well, but could not save the analysis in a file

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  Benopro wrote:
  

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  Hi @Winnifred

  Thank you for using the HP Forums.  My apologies for jumping.

  You can download and install the software COMPLETE features of HP printing for your operating system.

  The following resources will help you:

  HP printer install wizard for Windows
  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer

  Once you have installed the software:

  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3 make sure you have "Enable" Scan of the computer. Also, make sure that the tab "automatically start Scan of the computer when I connect Windows" is checked if you want to perpetuate this feature. (the following video will show you how)

  Scan to computer
  https://goo.GL/Ob5wp5

  Hope that helps!