I reinstalled PS CS5 successfully, but could not download the updates.

Successfully, I reinstalled PS CS5 on my computer, but was unable to install the updates. I get a message that "there was an error downloading this update" (there are 4 updates - PS5, Bridge, Camera Raw and the extension manager). When I clicked on customer support reference, I got a page on incorrect serial numbers. I have the correct serial number because I downloaded PS CS5 from my drive successfully. I hit a brick wall, because I can not access to a real person to Service the customer. I would really appreciate help on this. Thank you

update by downloading the files directly and then apply them:

pre cc updates: http://www.adobe.com/downloads/updates/

CC updates: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html

updates CC 2104: http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html

Tags: Adobe

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