BlackBerry Smartphone Windows Installer appears when I turn on computer
I have a blackberry pearl 8110 Rogers and Desktop Manager 5.0.1
Since then every time I turn on the computer, I downloaded the Desktop Manager, I get the windows box install that says "preparing to install - please wait when windows configures Roxio Media Manager.
Further messages coming up to say...
"Gathering of the information... the component you are trying to use is on a network resource that is unavailable... "
"Click OK to try again or enter a different path to the folder containing the installation package"Roxio Media Manager.msi"
The path to the display on the screen is c:\documents and settings\Jeffrey \Application Data\Research Brown (my name) in Motion\BlackBerry\Updates\6852A378-7780-4e08-B655-343C8D2C36AE\SR_MM\
I can't get out of these messages until I try to cancel the installation. When I cancel, I get an error code 1706.
When I try to uninstall the Fund Manager and reinstall, it won't let me because the system says that there is already an installation is going on, which is the one above. Nothing happens here...
Could you describe the steps I must take to solve it? As mentioned, I just can't unstall because the system thinks already there is a current installation. error code 1500
This problem takes a lot of resources on my computer because I can not also download the latest versions of adobe flash and PDF reader.
Hello!
I suggest the following steps (reboot insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, Vista, use the option "Run As Administrator" for everything.
(1) properly uninstall the RIM DTM software:
KB02206 how to perform a clean uninstall of BlackBerry Desktop Software
(2) get a new RIM DTM software download: (I suggest to install the version WITHOUT DTM and turn on mass storage mode transfer files between your pc and the BB)
Download the software for the support of Blackberry
* Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager to synchronize
(3) install DTM on your PC
(4) start the configuration Organizer:
Let us know how it goes!
Tags: BlackBerry Smartphones
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