BlackBerry Smartphones 5.0 Update error message

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• BlackBerry smartphone App Inaccessible World - Error Message "App World has been blocked"

  Dear all,

  I recently bought one of mark Sprint Blackberry Curve 9350 (in excellent condition) on Amazon, and the phone is fully functional, except that whenever I try to access the Blackberry App World I get a pop-up message reading "App World has been blocked".

  At first, when I changed my line of Sprint prior to my new curve, the phone has completely wiped and reset.  I started to use the various functions and only a few days later, realized that I can't access App World.  I talk to several representatives of Sprint and in the few days has taken the following steps, all without success:

  Uninstalled and reinstalled App World

  Do you have a Batt pull with the phone on, uninstalled and reinstalled App World and made another Batt-sweater

  Addict connected the phone to my laptop computer and uninstalled App World via Blackberry Desktop Manager

  As I bought the phone on Amazon, I do not think the guaranteed protection applies.  However, it seems incongruous that all other applications and the phone features work, with the exception of the App World.

  Could someone please suggest measures to address the problem and to App World accessible?

  Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?

  Many thanks in advance,

  Colby

  Hello

  From this description, I suspect that a latent policy is on your BB that blocks AW. Normally, the error message would say more than that you reported and would be more indicative... but it's I think of what you have provided.

  To clean, you have actually several things you need to do... from checking to see if it is indeed the case:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Unfortunately, there are also a few situations with 'stealth' COMPUTER strategies that exist, but are not actually display as per the above. Again, the complete error message may have provided a better hint this topic.

  However, I think you need to take steps in any case, especially in light of your method of supply. Reference:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Although it may look as if someone has or do you a lot of that, I think you need to see it again to be sure. None of these methods to WIPE would actually have relatively far BB COMPUTING policy. Instead, you must run the ResetToFactory process, which I recommend you do instead of (or in addition to) the WIPE which recommends the KB:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  In addition, you must be careful if you have already placed on the BB data that you need to maintain. You can backup/restore your device before and after these wipes, but you must be careful when you restore... don't do a full restore or you will simply put the return policy on board IT again. On the contrary, do a selective restore only the databases that you need and be 100% sure to avoid any database which have nothing to do with politics:

  • KB03974 List of database for the blackBerry smartphone

  Finally... given this situation, it is quite possible that there are additional challenges with this specific BB. For example, if the BRI account is locked due to the BB being previously reported as lost or stolen, nothing don't you can do about it, and you will never be able to have all the services. But Orange should definitely be able to tell if that is the case.

  cbhjenkins wrote:

  Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?

  These methods exist:

  • KB14473 How to install an application on a smart phone BlackBerry with the BlackBerry Desktop Software
  • KB04670 Install a third-party application with the Application Loader
  • KB28715 How to install BlackBerry App World applications, using a computer system

  However, there is no way of knowing if the it policy will also block these methods.

  Good luck and let us know!

• BlackBerry Smartphones-Facebook, Twitter, Myspace Error Message.

  Hey everybody!

  I recently got a new BB Bold 9700 brnd on a package that allows you to get on the internet, etc etc. The guy I bought the phone out of Said (AT & T Store) data plan would be perfect for Social Networking Etc. well, anyway here is some information on my phone:

  Type: AT & T

  OS: Last Version, just updated as of November 9, 2010

  Also, everything is up-to-date.

  I tried to restart and everything. The error message I get is, 'we cannot reach the server of facebook at the moment. Please try again later. (100) I also saw where others on google said they encounter the same problem. As for Twitter, it says I have to update my data plan when it's the higher package and for myspace, it says I have an invalid password when it is 100% correct.

  If someone could please help me with this problem I would be SO happy! I'm addicted to Facebook. Laughing out loud.

  Thanks in advance

  Hi and welcome to the Forums!

  See this FAQ for a generic description of the different levels of data plans to:

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  As for your specific needs, I suggest to make a good list of exactly the services you want and then talk again with a representative from ATT to know exactly which of their data plans is required to enable the services you want. If I had to guess, I would say that the rep that you spoke was misinformed and put you a map of too low for what you want.

  Good luck!

• Windows Update not working do not Error Message and Windows Defender cannot update Error Message definitions

  I have a laptop Dell 1501 with Vista Home Basic 32-bit.

  I ran CA 2010 Security Suite and you have scanned for Malware with regard to the Windows Update Error Message. He found none. I ran Microsoft Malware malicious tool, and it found. I ran Windows Defender and he found. I don't have CA and Windows Firewall to protect my computer and I have disabled both in trying to solve this problem of Windows Update and Windows Defender.

  I got this error 4 days ago. Here is what I tried:

  -I went on various Web sites, including Microsoft Support - and tried to solve the problem through services.msc and msconfig.exe. None worked.

  -J' noticed in msconfig. where it says start waiting next to Windows Update. There are 3-4 elements, which are affiliated to Windows Update and made sure they did not exist in the registry.

  -J' have to ensure that they were supposed to be automatic or manual under services.msc.

  -J' rebooted several times and nothing changes.

  Windows Defender does not update the definitions, and I do not know if this coincides with the release of Windows does not.

  I am at my wit's end and do not want to crash and burn my computer.

  I need serious help. Please, I beg you!

  Thank you.

  LRR100

  I had to call Microsoft. Alex tried to add registry keys and input upgrade.

  My Windows Update has almost been altered. It could be my mistake or it has become corrupted when running other services at the same time.

  I was sent a Windows 7 Home Premium Disc to upgrade and start over, as my Vista disk was corrupted as well.

  I would not recommend trying one of the suggestions listed on other sites. It's my personal opinion because I have in the past and it worsened my problem.

  I also wouldn't delete all programs (unless absolutely necessary) because I remove 4 MSMXL and he made their work more difficult.

  ________________________________________________________________________________________________________________________________

  Sometimes the only solution is to call Microsoft and they will evaluate if a charge of telephone support is necessary from the outset, before they run for your problem.

  Despite what you may have read, Microsoft Technical Support technicians are very efficient and kind.

  We inform you to open a slot during your day or even open your day for the problem to be solved.

  Mine took 2 1/2 hours, and they had to remind me the next day to make the order for the disk because it could not be done the same day.

  The more patient and kind you are, the best representative.

  Hope this helps and thanks for reading,.

  LRR100

• BlackBerry curve Smartphones 9320 200 after update error message

  My phone died now :-(

  When I connect my phone to the desktop software this morning he gave me an update message.  I've dutifully updated - and my phone is dead.   I removed all office cleaned of all other files and reloaded software but still not you connect phone to pc.  It simply keeps restart until the error 200 message once again!

  Any suggestions gratefully received.  It was working perfectly until the attempt of the last version of the software download.

  Hello and welcome to the community!

  Something was wrong with the update, and now a reload is necessary. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones location of saved Text messages and downloads please as a desire to update the device software

  I have a Blackberry 9300. I noticed while testing option 'restore' in Blackberry Desktop Software 'Saved messages' is grey so not able to restore and downloaded programs were not included in the backup course so I'm delaying the update of the OS 6 bundle OS 6 bundle 1879 2949 until I can get these issues resolved. First of all, where are my saved text messages would be they located on the SD card? Secondly, where are the downloaded applications and how would bring him back, I should reinstall individually or is there a better method I guess updating the software of the device would eliminate any reference to them? Thanks in advance, Marcia

  willismc wrote:
  My problem, I think that will be most of the downloads and installations have been from the Blackberry web, although "My World" lists apps, I have only the option to remove and reinstall yet if I so choose. That's why I need to dig a little deeper on the aspect of the place here.

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  You may also need to clear the cache of application AppWorld:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  willismc wrote:
  I was also interested to read your information on the primary database of smartphone that made me wonder if it was at this location that the saved text messages were built. I mention this as I save some of my text messages I can consult at any time by selecting 'View the Messages stored' in the menu messages text, which lists the emails and text messages, that you saved.

  The Interface of Messages is against the databases on the BB... Watch a saved messages can be as simple as a filter that is applied to display only those, but always from the same database. Also understand that the 'Messages' is a term Super set, with "email", "SMS", and other types of messages into subsets.

  willismc wrote:
  Saving messages electronic elsewhere are not a problem but saved SMS backup does not seem to be an option, why would I need to check this feature before upgrading the device software. Appreciate your answer to that one.

  As I said, I suspect saved SMS Messages to be a subset of the base of great set 'SMS Messages"together with the message 'saved' being a subset within this database.

  I can't answer definitively for you because I've never had the problem you are experiencing. You may need to test to know for sure.

  Good luck!

• BlackBerry smartphones can not update AppWorld 907 invalid COD

  Hi guys. I bought my Torch 9800 (v6.0.0.570) in 2011 and so far the problem is still not resolved. Everytime I open the AppWorld

  -A message appears: "To continue to use Blackberry App World, you must upgrade your current version."

  - Then I download the update.

  Whenever the 99% achieved download bar, suddenly a message appears "907 invalid COD".

  I can't even delete my BB AppWorld. There is no option "Delete" in "Application Management" or "Modules".

  Hi Firdaus92

  In this case, it is advisable to upgrade the version of your operating system to the v6.0.0.756

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones can not update bb id

  Hello

  I have a situation, I can't update my bb on my phone id (8520) I bought this phone to another user and its information is always that that checks the phone. I get an error message: enter the username associated with this smartphone. I think that's also why I can't receive and accept the invitations when friends add my PIN for BBM. I have not yet set up my email accounts, when I get to the email Setup page I get this error message: your e-mail account is already enabled for use of the company, but I'm not not using any email the company and I did the putting up of my email on my old bb 9000 before. pls help me on this, I know not what to do. I already have my BIS active but im getting this kind of errors... you can email me for any possible assistance, here is my email address:

  Thank you and hope to receive a feedback with you!

  EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

  Hello and welcome to the community!

  Time to take a step back:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  The seller must complete their first steps before you try to use anything.

  Good luck!

• BlackBerry smartphones impossible to update the information of your BlackBerry ID account.

  Hello

  Help me solve this problem.

  While I open the device-> BlackBerry ID account, I received the message "Unable to update the information of your BlackBerry ID account."

  I even finished the hard reboot by removing the batteries. We always get but same error.

  My emails work. BBM works.

  But, my World Apps, BlackBerry ID account, Protect does not work on the device. but able to access from the site.

  Dear all,

  Today, I found the solution. His works now.

  Go to BlackBerry protect-> Stop BlackBerry Protect?

  As I click on this button, BlackBerry ID is displayed to confirm the password. I put the password and proceed to the next.

  The BlackBerry has finally started to protect. Amaging its starts working.

  I checked the device--> BlackBerry ID: it works also.

  Somehow, I found the solution.

• BlackBerry smartphones which app updated

  Hi I'm trying to. Update my what which is Soft but it sends an error message and it isn't being updated I reboot my phone and do it again but it always send error message Invalid 907 COD what should I do?
  And I deleted the app and download it again, but it stil sending this error, with all my contacts thar was recorded in my blackberry is missing what do I do?

  I received the same message of Whatsapp to download the latest version on Friday.  I tried 4 times.  I got stuck about 1000 KB in download of 7000 kb.  Something about the BRI... I contacted Whatsapp.  They me sent instructions to go to the site that you suggested.  Yes, I did.  I could not download the latest version.  WhatsApp then told me to uninstall Whatsapp and they provided instructions written for me.  I followed these instructions and then tried to re - install Whatsapp.   I have been unsuccessful.  I then noticed Saturday that my entire directory has been removed.

  Nothing more.  As I use Google Chrome, I don't think I could back up my directory and didn't know that Blackberry stores no data on my Sim Card.  I went to my Service Provider shop and they quickly downloaded Whatsapp on a different site, not that proposed by Whatsapp.  They did not however my directory which has about 1 100 contacts.  I then went to the center of Technical Service and all talking with a technician, a woman came and told me she heard my conversation and she was there for the same problem.  Unable to download Whatsapp, Whatsapp uninstalling and the disappearance of his repertoire.  It would therefore appear to be 2 problems... that Whatsapp is capable of shooting one's entire repertoire, and the BB is not able to get something like a directory.  Today, my provider told me that they are not able to help find my repertoire and that they keep in their servers.   They suggested that I join this forum, what I did as a first timer.   Your thoughts?

• BlackBerry Smartphones appworld not updated

  I tried to get appworld but received a message "to continue to use the bb world app I need to first upgrade my current version". After access to the Web site of bb to upgrade, I have chosen update today, then download now, and then click Next after selecting my language. Finally, the download option has come that I chose. message then told me he already excist and asked me if I want to replace it with the new version, I chose to replace. the new message came stating failed download. then I checked the details where it says 907 invalid COD.

  What can I do to fix it now?

  Help, please!

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• Persistent BlackBerry Smartphones 2010 when unknown error uploading photos from the app Facebook of RIM

  Judging by the comments in AppWorld, it looks like last update of the Facebook #RIM for #Blackberry broken upload photo. After reading a few threads here, I tried pulling the battery, delete - reinstall the app, take smaller pictures, removing information geo-tagging and checking permissions. I always get an unknown error 2010.

  I can download to send an email and Twitter without any problem.

  I hope this gets fixed soon. It seems that there are a lot of people out there with this problem.

  Nothing here that could help you?

  Article ID: KB25378 Error codes on the set of the 2000 Facebook Facebook for BlackBerry smartphones

  Article ID: KB25889 Error "there was an error in this load a photo" when you try to upload a photo using Facebook for BlackBerry

• BlackBerry smartphones download app world: error 905

  Hey you all!

  I recently got my new blackberry bold 9790 and I used to be very happy about it until I realized that I can't not all apps...

  This all started when I noticed that I couldn't open the icon installed world on my blackberry. I then uninstalled the program and I wanted to download a new one online. but it does not work: I can not download it via USB, so I try via my mobile phone access to the internet. the download starts but at the end of the day, there is always an error pops up: error 905.

  You have ideas to solve my problem and that the world of the app? Thank you very much!

  Hello and welcome to the community!

  I find no reference to the "905" in the KBs public... You may search with more parameters to find something useful:

  • http://BTSC.webapps.BlackBerry.com/BTSC/microsites/microsite.do

  Please try a hard reset: turn on, remove the back cover and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, you can try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  You can also try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was. You can also try install AW so only in safe mode.

  Good luck and let us know!

• BlackBerry smartphones HELP! -Application error 606

  I'm relatively new to the whole community of smartphone, and I fear I actually broke my Blackberry!

  I noticed that e softwareupdated was available for my Blackberry, so I chose to download it. The problem is my phone kept freezing in the process, and I was getting a little impatient. Finally, my phone told me that there was not enough memory, so I should delete some applications to make room. So I selected a few to remove, and my phone froze AGAIN. Now, if at all, it has frozen or not, I'm not sure... Maybe I'm too impatient for the life of a smartphone.

  In any case, I decided to take out the battery to reset the phone, I have grown really tired and has to work in the morning, I so wanted to just turn my phone and turn it on again, put my wake up and go to sleep. As I just re - turn the phone on, it starts to load up as it usually does, then a screen appears:

  "Blackberry 5.0.0.496 platform.

  Then it lists a whole bunch of items in the phone, in alphabetical order, the first being "Addressbook."

  Then, in seconds, the screen goes all white and a small message will appear "Error App 606" and it gives me the only option of resetting my phone. I click on reset, and it's a cycle... The phone seems to be loading as it normally would, and then he'll come back to this screen of the Blackberry platform, then the App error 606.

  I ring my network provider in the morning to see if they can help me, but I was wondering if anyone of you here would know about this at all? I feel so stupid for the cause!

  Hi xxjadey_babyxx

  If your device is not detected so you had to force the detection of your device by using the Application Loader. But remember in this process you will lose all data on your device, I hope you have your backup device, follow this Knowledge Base to recover your device:

  KB10144 :How to force detect the BlackBerry smartphone using the Application Loader.

   

  Please try it and let us know of your progress.

   

   

  Prince

  ______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones clear by language error

  Hello I am train you find a way you reinstall the language that I erase by mistake

  I have a blackberry Bolt whit rogers

  What he had to do.

  Thank you

  JL_cmder to wipe your device OS. Click this link for more details.

  Check the steps below to update OS by installing device OS in the PC-

  Step #1

  Before you begin, make sure that the BlackBerry Desktop Manager software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.