BlackBerry Smartphones Addressbook troubleshooting with my BB Curve 8520

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• BlackBerry smartphones all of a sudden my Curve 8520 no send/receive e-mails or Messenger of BB

  My carrier O2 Irl

  Model BB Curve 8520, Smartphone (Edge Wi - Fi) V5.0.0.681 (Platform 5.2.0.67)

  Hi, hope someone can help!

  My BB is a little more than 1 year and worked perfectly. All of a sudden there's a week my email and messenger has stopped working. I am connected to my wifi at home and use data of O2 in the case plan.

  I did a battery without effect pull.

  I rang O2 helplne twice and they talked me through various operations, but could not solve the problem. Finally, they said that as it was purchased in London (it was a gift, but I have received), I needed to return to the store as it was a problem of BB. Not so easy that I live in the western part of the Ireland.

  If I go to the e-mail settings , it says "your device had a problem connecting to the server.

  In Status of the Service - it is said BB Internet Service connection: not connected

  Connection to the BB Enterprise Server: not connected

  Text messaging works very well. Browser works well too and of course I can access my email from here but it is the major concern.

  Thanks for listen/read my post

  Hi Evelynh20,

  You will need to send me a private message with your PIN.

  Because your HRT is empty, looks like your data services are no longer active, but I can confirm that I am able to verify your PIN.

  Thank you

• Card memory blackBerry Smartphones can help with problem memory curve?

  I had (apparently common on this forum) problems with memory on my blackberry curve 8310.  I use Missing Sync MarkSpace software to synchronize with my macbook.  The software works very well, but he has to use too much memory.  I added a memory card hoping that it would help this problem... but the map does not appear to be used.  I have no more than two or three rings and a few photos.  I think that the software and my contacts/calendar to take up space.  I can't load this kind of applications or data on the card?  How? Is it possible to increase the memory that works?

  No, you cannot load or run the press card applications.

  What you can do:

  Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...

  And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

  Other links to read:
  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...
  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...
  http://www.BlackBerry.com/BTSC/dynamickc.do?externalId=KB14213&sliceId=SAL_Public&command=show&forwa...

• BlackBerry Smartphones AddressBook does not

  Hello!
  I am the owner of a blackberry curve 8520

  and lately, I have a big problem (sort off).
  When I try to add a new contact to my contacts, my phone is unresponsive.
  Nothing happens, it's like I never even tried to do.
  I also tried to add my contact in my SIM-contacts and then copy it to my bb-AddressBook

  but who does not work either...

  It is a very annoying problem and I absolutely don't know what to do with...

  I hope someone can help me here!

  Thanks anyway!

  Larissa.

  Hello

  This has been a recurring problem for the phones Blackberry OS5 and below and has not been resolved by a new update. Please click the link below:

  Cannot change or create new contacts to the address book of BlackBerry

  Ron

• BlackBerry Smartphones type in Japanese on a CURVE 9320

  Can someone tell me if it is possible to write emails in Japanese language on a BB CURVE 9320? If so, how?

  I recently bought a BB CURVE 9320 and software, although able to display Japanese characters in an e-mail, does not allow typing in the Japanese language. I checked a lot of device software revisions, but the Japanese never shows in the language selection list.

  Thanks for the help!

  Hello and welcome to the community!

  Please read carefully this KB:

  • KB05305 Location of support for BlackBerry smartphones

  The ability to use for different purposes, different languages on a BB is a function of having the right OS package installed for BB. This details KB on the complexities of achieving what you desire. Once you determine, based on all the factors, the package of operating system that you need, you would seek it through this Portal:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Before continuing, please visit this thread to make sure that you have a good backup so that you can properly restore everything as you go along:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/backup-the-data-on-your-BLAC...

  If a package which, by the KB above, should understand that need you then you must install this package of system operating for your BB. From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  Good luck and let us know!

• Address book to blackBerry Smartphones to synchronize with MS Outlook

  I have synced my MS Outlook Contact list with my BB Curve 8330.  All my contacts are showing in my BB, but they are not in alphabetical order.  I have the BB address book set to sort by last name.  For example, when I look at my BB address book, contacts appear in the following order: A to F, then he starts A to P, then m to Z.  None of the contacts are repeated.  Can someone help me understand what the problem is?

  I would do the following:

  To delete all contacts from the BlackBerry device, follow these steps:

  1. Connect the BlackBerry smartphone to the computer and launch the BlackBerry Desktop Manager.
  2. Double-click on the backup and restore, and then click Advanced.
  3. Under device databases, select address book and click clear.
  4. Click OK.
  5. Click Refresh to verify that the address book database is disabled.

  Take an as shown battery pull and recharge from Outlook.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11063&sliceId=2&docTy...

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

• Smart blackBerry Smartphones could BBProtect with deleated BB - ID phone

  Hello

  Is possibe ist to disconnect a device of BBProtect after that the BB ID is already deleated?

  Even reinstalling the operating system has not solved the problem. After the reboot you must fill the deleated BB - ID.

  Many thanks,

  DasJo89

  smallmind wrote:
  If you deleted your BBID, he should have removed the BBProtect device.

  # This is not how it works.

  Overview of anti-theft Protection > http://blck.by/1Ethg83

  If you delete the BBID while BlackBerry Protect is always enabled on the device, you killed the camera and hope to use again.

  Read this for complete information and suggestions to regain access to your BBID > http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...

  You can reset your password BBID, BUT read the consequences before that: the ID Article: KB36188 how to reset the BlackBerry ID account used with BlackBerry smartphones and BlackBerry World > http://www.blackberry.com/btsc/KB36188

  Other information of the BlackBerryID and http://www.blackberry.com/btsc/KB35467 resources

  If you purchased your appliance from ShopBlackBerry, Amazon (U.S. / UK) or the Porsche Design Store, please communicate with BlackBerry using the details on our page contact us.

  Contact us blackBerry > http://blck.by/1MxtqPR

  If you bought your device with a wireless service provider, or a retail store in person or online, please contact them for assistance and the State you experience problems with the anti-theft Protection in BlackBerry 10 OS 10.3.2.

  When you contact your point of sale, please have the following prepared;

  DO NOT PUBLISH THIS INFORMATION IN THESE FORUMS

  -Your BlackBerry ID
  -Proof of purchase such as a reception
  -A copy of your wireless bill that shows your phone #.
  -A copy of your ID issued by the Government

  Thank you!

• Need for blackBerry Smartphones to synchronize with MS Outlook backup the old files

  Hello

  I'm kinda stuck with my Blackberry Bold 9700.  He wiped my old entries in the calendar (even though I have "Keep forever" selected in options), but I need the calendar last points because I used it for the follow-up of meetings, events, etc.

  Before you reinstall an old backup, copy in Outlook and then re - install my current version is there any how else to get this info on the file backup and in Outlook.  I really want to install a previous version of the backup on my phone because when I do, he never wears on a large number of the phone ringing, settings, etc., and I still need to do to get things to normal.

  Help, please!

  (By the way, I use an older version of the device software on my phone (5.0.0.714) because I can't stand display new calendar version.)

  If you do want to restore a previous backup schedule, you can - calendar only, nothing else.

  Article ID: KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  For BlackBerry Desktop Software 6.0 to 7.0

  1. Open the BlackBerry Desktop Software.
  2. Click on device.
  3. Select restore from the list.
  4. Select a backup file.
  5. Choose select settings and peripheral data.
  6. Select the databases to restore, and click on restore.
  7. A warning that all data will be replaced by a backup file. Click on Yes.
  8. When the process is complete, disconnect the smart phone BlackBerry to the computer.

• BlackBerry smartphones HELP! with an unknown icon!

  During the last day when I pass or receive a phone call and my phone is NOT on the speaker, an icon appears in the upper right of the screen next to the volume level. This icon is a box with a diagonal line from the top of left right at the botto. below the line is blue and above, it is black. This icon disappears when my phone is on speaker. Anyone know what it is?

  When a call is in progress on the BlackBerry smartphone, an additional icon appears next to the volume indicator.

  

  The extra icon is an indicator for the feature enhance call Audio available with BlackBerry Device software 4.3 and later versions. Functionality enhance call Audio is designed to allow smartphone users BlackBerry adjust the sound quality over the earpiece of the BlackBerry smartphone.

• BlackBerry Smartphones 2 problems with my flashlight. (Photos)

  OK, so I've tried everything to try and solve my problems but have not been able to do. I hope that someone here might be able to help!

  First of all, I have accidentally hidden a picture by checking the "hide" field Now how do get it back you? I had a couple of my friends with the same phone try and figure that out it and they were not able. Anyone know?

  Second, when I choose a picture to my desktop wallpaper, it shows in a larger version in the upper left corner of the image. I me remember when I was picked as my background wallpaper, the image I have zoomed in on it before asking, but used the 'back' button to remove the zoom feature. It looks ok on the screen but define it the paper painted like the zoomed image in. Now, it doesn't matter what image I chose, I get in the top left corner, zoom appears on my paper painted - although it seemed normal before asking.

  I am frustrated trying to understand these two themes out, so any help or suggestions would be appreciated!

  Hi and welcome to the forums!

  Go to the preferences of the home screen and click Reset bottom. Then select another image, the problem returns?

  To find your photos hidden:

  Follow these steps to display an image on the BlackBerry smartphone:

  If the image is in memory of the device (or Media Card)

  1. Click on memory device.
  2. Click on House.
  3. Click on user.
  4. Click on photos.
  5. Press the Menu button, then click on Show Hidden.
  6. Display the hidden images faded.
  7. Highlight the hidden picture.
  8. Press the Menu key, and then click Properties.

  KB18466 How to hide or show pictures on the BlackBerry smartphone

  Thank you

  Bifocals

• BlackBerry smartphones need HELP with App

  Hi all

  I just bought a new BB 9800 and want to install app etc. of the Chinese language on the phone

  But when I go to the section of the Desktop Software Applications, it shows all the application on my phone

  Here is the screenshot

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/BlackberryTorch9800.jpg [line]

  

  Don't know why, it does show that 2 additional applications.

  It works fine when I use my old 9700. Maybe I need to do some settings on the phone?

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/Blackberry9700.jpg [line]

  

  Thx for the help

  Hello and welcome to the community!

  You must uninstall all packages of BB device software from your PC. Then, install the exact OS that this BB is running on your PC:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Then, when you run the Desktop software then connect this BB, appropriate things should appear in the AppLoader screen for her (note that, if you connect that to other BB currently displayed correctly, it does display properly since the Desktop software is substituted by the installed PC, the package of BB OS).

  Good luck!

• BlackBerry Smartphones installed a updated software and curve won't turn on after reboot. Help please!

  OK, so I am new to the BB world. I just downloaded the software deskstop and performed an update I plugged my BB to the computer. It took about 20 minutes and the BB said, turning it back on, so I chose "restard now."

  Now, the software of office says "disconnected" on the bottom right and my phone does not illuminate. She has just the occasional flashing red. She's.

  No idea what to do?

  Do a simple reboot on the BlackBerry this way:

  With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.

• BlackBerry Smartphones need assistance with crazy email problem

  When I compose mail on my computer, my blackberry is to get copies of my email, as I write it. The more I write, additional copies be sent to my blackberry. The last email I wrote showed eight times on my blackberry. How can I disable this "feature"? It drives me CRAZY. Thank you.

  You use Google Mail: you should have said earlier. the information you give, faster solution.

  Then, it is easy for you. Read the public knowledge base article:

  http://www.BlackBerry.com/BTSC/KB10332
  Duplicate sent email message arrives on BlackBerry smartphone when sent using Gmail

• BlackBerry Smartphones need help with my email on my Blackberry Curve

  I got an email from Yahoo (POP) and an e-mail to AOL (IMAP) address.  I use firefox thunderbird on my PC and both operate independently of each other. However, I have problems on my Blackberry Curve.  When the email is sent to my Yahoo account, it appears on my AOL account. (I want to prevent this.  In the next miss calls appear on my AOL account and I would like it to appear on my Yahoo account.

  I want two emails to get only the mail that is intended for each account. Can someone help me? Thank you

  Your BlackBerry will be a message main file "Messages". You will have two more, one for Yahoo, and one on behalf of AOL.

  All emails will come in the main folder of Messages, by default, and which cannot be changed. I suggest you hide your folders from Yahoo and AOL, since they basically duplicate what is in the main messages folder.

  Some people will hide the folder key messages and let the other email will gather visable specific folders, however since your messages folder main is also the only place your PIN and other messages of type, you may miss one of them if you hide this folder.

  For calls to your main Inbox - press the green phone dialing > Menu (to the left of the trackball) and press Options > Call Logging. The NONE value and save.

  If you have any other questions, please ask.

• Problems of Smartphones with WIFI blackBerry without a data package (network of curve 8520 O2 - UK)

  Hi all

  Sorry if it sounds a little vague but a buddy of mine has one just entered into the world of the blackberry and some problems, so I thought that I try and help out. It is not the data packet at the moment (trying to persuade, but thinks he can take the time lol) and attempts to use the wifi on the phone to access the internet at home. The phone is connected to its network and has received an IP address but still does not seem to let you browse the web.

  The browser settings have changed to the hotspot browser and I think the preference of connection has been replaced by a preferred WI - fi connection. Are there settings I can change that I may have missed that could help or is it something that has been locked by O2 to make you buy the data service?

  Thanks for any help.

  Robb

  If you have the hotspot active browser, should all needed.

  Go in manage connections > in the first section, to WiFi, is the WiFi network name listed, and what is right, a green check mark, dash white or what?

  Now click on manage connections > status of Services. What is next to the heading "WiFi network", active profile, etc.?