BlackBerry Smartphones always shows 1 unread in email message

I use BB9860 (OS7). After a few days running, now still I receive 1 message as unread in the e-mail.

I even open individually all the mails in the inbox and marked as read. But always showing 1 message as unread. If new 5 messages is delivered to the Inbox, and then it shows like 6 message as unread. After reading messages 5 the altar dates back to 1 message as unread.

I would like to know how to clear this message.

Follow the advice of gnarled and then remove the battery while your phone is on and replace it a few seconds later. It worked for me.

Let us know if it works for you.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones always says I have a new message when I'm not

    Last month my blackberry constantly says I have an unread in my section of the e-mail message.  There is no unread messages here.  How do I get this to go, its driving me crazy!

    Thank you!

    You can also try a search:

    Home screen > Messages > > search

    Set as follows (may vary depending on your operating system device):

    • Search type: Local
    • Name: any address field
    • Subject of Message:
    • Include encrypted Messages: Yes
    • Service: All Services
    • Folder: All files
    • Living room: Open only
    • Type: all the

    Who should get back to you all unopened messages of all message lines.

    Also be sure to check the 'saved Messages', 'Drafts' and other places (search does not always the novelties of these files... I think it should, but I heard that it does not always do).

    Good luck and let us know!

  • BlackBerry smartphone Blackberry Curve 8520 shows I've got emails but the email is blank

    Hello

    I can access my yahoo and gmail emails on my blackberry curve 8520 and although I deleted all the emails on my handheld it always says that there are e-mails in there.  Initially, he comes to say I still had one message, but now it says I have three messages, but there is no message in my box, because I deleted them.  How can I fix it so it doesn't show that I have emails.

    Thank you

    JC

    In fact, I got my answer from another forum of customer.  What I had to do, is to perform a hard or soft reset of my blackberry curve.  I chose a warm reboot and that seems to have done the trick.

  • My BB Curve of blackBerry Smartphones always freezes...

    I always use my phone, the bb curve 9320, and now it always freezes. whenever I have send messages important, tweets, and surfing the internet I end up still waiting for black "timer" to be gone so I can continue...

    I checked the app storage etil still 21 mb.

    What should be the problem? I would really appreciate the help. Thank you!

    Hello! Have you done a hard reset?

    A hard reset is similar to rebooting a computer that is not responding. A hard reset shut BlackBerry applications and restarts the BlackBerry smartphone operating system reboots the hardware components of the BlackBerry smartphone, including the wireless transmitter/receiver.

    Note: A hard reset deletes all settings or the data on the BlackBerry smartphone.

    To perform a hard reset, follow these steps:

    1. Turn off the BlackBerry smartphone.
    2. Remove the battery.
    3. Reinsert the battery.
    4. Wait until that smartphone BlackBerry start.

    In addition,

    Confirm that all installed third-party applications are approved for the device

    Make sure that all third party applications installed on the BlackBerry smartphone are approved for the device. If the problem persists, remove third-party applications to ensure that they do not affect performance.

    And don't forget,

    Optimize flash memory

    You can keep the smart phone BlackBerry operating at peak performance by maximizing the available flash memory. Increase the amount of available memory on your BlackBerry smartphone by performing the following tasks:

    1. Add a memory card
    2. Remove unused languages
    3. Delete call logs
    4. Remove the sample video
    5. Empty the Cache and Cookies in the browser
    6. Delete rarely used applications
    7. Delete old data

    Keep us informed! See you soon

  • BlackBerry Smartphones don't want my AOL Email to be displayed in the mailbox for MESSAGES

    I just the Verizon 8300.    I put it up to get my Inbox mail AOL mailbox.    Mail shows up in the "green" on the main screen mail envelope...     There is also a "mailbox" on the main screen.   This mailbox collects each voicecall, SMS AND email that I receive.    Then. I get email in BOTH places.    I don't want the email appears in the mailbox with text and voicecalls... I just want my email is displayed in the 'green' mail envelope

    So... does - anyone know how to program the 8300 'not' put my AOL mail in the Inbox mailbox messages?   I've messed around with almost all of the menus... trying to find a way... but no luck.

    Thank you

    On your BB device, you have a 'main' folder, which brings together all emails, messages, SMS, messages etc. POLES.

    It is as expected. You can delete SMS text messages in a separate folder (message > Menu > Options > General Options > scroll to SMS and Email inboxes and choose > separate.)

    You also have an AOL email inbox.  You can hide it, you really don't need.

  • BlackBerry Smartphones my BB suddenly stopped to receive messages

    When I turned on my BB tour this morning he has not received all e-mail messages. I checked and the network is enabled and working and I can receive calls. I checked my computer and I have no unread emails. Nobody knows what is happening... I made messages received yesterday, so my set-up of the email is correct. Thanks for any help or suggestion.

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

  • always get null for incoming email message bodies

    Hi all

    Someone please give me assistance? I only get the body of email null message with my code and I don't know what's the problem with him. I'm on OS 4.7 and OS5.0, both gave me the same result.

    My application add an option to the e-mail menu to allow the user to perform text-to-speech on his email. It works well on the composition of e-mail, but it does not work on an incoming e-mail where the code always get a message body null instead of what is really in the email. The function that I used to recover the body of the email is getEmailBodyText() and here is the list:

    Note that I had no problem to get about the e-mail. I don't have any problem in getting the body of the message.

    Thank you for your help.

    / * START: FUNCTION TO DECODE THE EMAIL MESSAGE BODY TEXT * /.

    Private boolean _hasSupportedAttachment;
    Private boolean _hasUnsupportedAttachment;
    private String _plainTextMessage = "";
    private String _htmlMessage = "";

    String getEmailBodyText (net.rim.blackberry.api.mail.Message message) {}
                                               
    String retBodyText = null;
    _hasSupportedAttachment = false;
    _hasUnsupportedAttachment = false;
    _plainTextMessage = "";
    _htmlMessage = "";

    findEmailBody (message.getContent ());
        
    if(_hasSupportedAttachment || _hasUnsupportedAttachment) {}
    retBodyText = _plainTextMessage + ', ' + _htmlMessage + ' notice: this message contains an attachment.
    }
    else {}
    retBodyText = _plainTextMessage + ', ' + _htmlMessage;
    }

    Return retBodyText;
    }

    This method reads in an e-mail message to find the body of the email.
    private void findEmailBody (Object obj)
    {
    Reset the flags of the attachment.
    _hasSupportedAttachment = false;
    _hasUnsupportedAttachment = false;

    If (obj instanceof multipart)
    {
    Several party mp = (Multipart) obj;

    Check out all the parts in the multipart message.
    for (int count = 0; count)< mp.getcount();="">
    {
    findEmailBody (mp.getBodyPart (count));
    }
    }
    else if (obj instanceof TextBodyPart)
    {
    This message only has a body of text.
    The PTB TextBodyPart = (TextBodyPart) obj;
    readEmailBody (BSC);
    }
    else if (obj instanceof MimeBodyPart)
    {
    MimeBodyPart mbp = (MimeBodyPart) obj;

    If (mbp.getContentType () .indexOf (ContentType.TYPE_TEXT_HTML_STRING)! = - 1).
    {
    The message has no attachments.
    Read the body of the e-mail, which can contain a
    TexBodyPart, MimeBodyPart or both.
    readEmailBody (mbp);
    }
    ElseIf (mbp.getContentType () .equals (ContentType.TYPE_MULTIPART_MIXED_STRING) |)
    mbp.getContentType () .equals (ContentType.TYPE_MULTIPART_ALTERNATIVE_STRING))
    {
    The message includes attachments, or we are in the
    top level of the message. Dig up the body.
    Extract all the parts in the MimeBodyPart message.
    findEmailBody (mbp.getContent ());
    }
        
    }
    else if (obj instanceof SupportedAttachmentPart)
    {
    It is an attachment supported.
    _hasSupportedAttachment = true;
    }
    else if (obj instanceof UnsupportedAttachmentPart)
    {
    It is an attachment that is not supported.
    _hasUnsupportedAttachment = true;
    }
    }

    Private Sub readEmailBody (TextBodyPart, PTB)
    {
    It is the body of plain text.
    _plainTextMessage = (string) tbp.getContent ();

    Determine if the entire body text is present.
    If (tbp.hasMore () &! tbp.moreRequestSent ())
    {
    To do this, ask the rest of the message.
    Try
    {
    Transport.More (BSC (body part), true);
    System.out.println ("request more plain text in the body of the message. Reopen the screen to see it once more have been received. ») ;
    }
    catch (Exception ex)
    {
    System.Err.println ("Exception:" + ex.toString ());
    }
    }
    }

    Displays the body HTML or plain text of the message.
    Private Sub readEmailBody (MimeBodyPart mbp)
    {
    Extract the content of the message.
    Object obj = mbp.getContent ();
    String mimeType = mbp.getContentType ();
    String body = null;

    Determine if the data returned is a string or a byte array.
    If the BlackBerry is capable of converting HTML content
    in a string, then string must be returned. If
    the encoding is not supported a byte array is returned
    allow your application to work with the raw data.

    If (obj instanceof String)
    {
    body = body (String);
    }
    else if (obj instanceof byte [])
    {
    body = new String ((byte[]) obj);
    }

    If (mimeType.indexOf (ContentType.TYPE_TEXT_PLAIN_STRING)! = - 1).
    {
    It is the body of plain text.
    _plainTextMessage = body;

    Determine if the entire body text is present.
    If (mbp.hasMore () &! mbp.moreRequestSent ())
    {
    To do this, ask the rest of the message.
    Try
    {
    Transport.More (mbp (body part), true);
    System.out.println ("request more plain text in the body of the message. Reopen the screen to see it once more have been received. ») ;
    }
    catch (Exception ex)
    {
    System.Err.println ("Exception:" + ex.toString ());
    }
    }
    }
    ElseIf (mimeType.indexOf (ContentType.TYPE_TEXT_HTML_STRING)! = - 1).
    {
    It is the HTML part of the message body.
    _htmlMessage = body;

    Determine if the whole of the HTML body is present.
    If (mbp.hasMore () &! mbp.moreRequestSent ())
    {
    To do this, ask the rest of the message.
    Try
    {
    Transport.More (mbp (body part), true);
    System.out.println ("asking more than the body of the message HTML.") Reopen the screen to see it once more have been received. ») ;
    }
    catch (Exception ex)
    {
    System.Err.println ("Exception:" + ex.toString ());
    }
    }
    }
    }
    / * END: FUNCTION TO DECODE THE EMAIL MESSAGE BODY TEXT * /.

    @redmapleleaf

    I see...

    try this one in order to test even with the Simulator.

    How to-send and receive e-mail messages via the simulator of BlackBerry email offline server
    Article number: DB-00576

    http://www.BlackBerry.com/knowledgecenterpublic/Li velink.exe/fetch/2000/348583/800792/800982/How_to...

    hope that your application works. see you soon

  • BlackBerry smartphones I get is no longer all messages on my BB.

    I got a BB curve week last via Vodafone (who set up the e-mail for me settings) and after a few days the incoming messages just stopped.

    What do I check/do to come through again?

    Help is greatly appreciated.

    Thank you

    Danny

    doublerrdan wrote:

    I got a BB curve week last via Vodafone (who set up the e-mail for me settings) and after a few days the incoming messages just stopped.

    What do I check/do to come through again?

    Help is greatly appreciated.

    Thank you

    Danny

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

    I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

    Hello tooblackish

    Welcome to the Forums of the BlackBerry Support

    Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

    To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

    KB10040  : How to display or remove installed application on a blackberry smartphone   

     

    Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

    Try it and tell us how it goes.

    _______________________________________________

    Please note:

    If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

    KB20554 How to back up and restore the BlackBerry Messenger contacts list 

  • BlackBerry smartphones, what is the difference between the messages icon and the one with my e-mail address as title?

    Hi, I'm new to blackberry. I just got a "BOLD", and some of the icons seem to be redundant. If someone could explain why I would really appreciate it. I had trouble getting the results of a search of forum so I apologize if this topic has been discussed recently.

    What is the difference between 'messages' (which looks like an envelope) and the other envelope with the globe on it (which appears as [email protected])?

    Can I delete one? I don't understand why there are two.

    Also, why is it "medianet" and "browser"? They aren't going to the same place? What is an AT & T thing where they try to control the universe?

    Thanks for your help,

    KG

    With the BlackBerry, you can have up to 10 "BIS" (BlackBerry Internet Service) email addresses, but also a company e-mail sent to your BlackBerry address.  It is also SMS (text) messages, PIN of PIIN messages and MMS messages.

    Each BIS email address gets its own icon which will appear only this e-mail by e-mail address.  The Messages icon ALL E-mail addresses sent to the BlackBerry.  It will also display all messages in pine and optionally show the SMS (text) messages and phone calls, and IM still active cats.  But there is no icon for only PIN messages.

    The fact that there is no way to separate the email from company to a simple icon is a point of contention for some users.  There is a product (Empower BES Mailbox - OTA / Web $20) which will create an icon that displays only the Enterprise email.  However, you can also create a saved search to display only the BES (BlackBerry Enterprise Server) email.

    If you prefer using a simple icon of Messages or have separate icons for each email address is a matter of personal preference.  If you have only one or two emails being sent to your BlackBerry, there is probably little difference.  However, I have six accounts BIS as a BES account delivered and many prefer to have a place to look when I hear or feel that a new message has arrived.

    In addition, equipped with a full QWERTY keyboard device, I'd rather be able to use the shortcut keys to access ALL the applications on my BlackBerry.  In fact, I have everything I don't need (including Messages, all messaging icons, address book, calendar, Notepad, etc.) in a folder called hidden since I never need them!

  • BlackBerry smartphone how to change the order of messages?

    (also known as the, the problem that has led to a lot of my colleagues to swithc for android or iPhone).

    I get several e-mails a day; When I click on the 'messages' folder I would like that for the last message or event (for example a text sms or a phone call) being the first, instead of my Blackberry insist to show messages that have several days, forcing me to slide from page to page to get to the top.  It is very annoying and a big pain - there must be a way to change this so I can get my most recent message first... Please help or I'm connected iPhone.

    Using of your hold it down for the suggestion, I found the solution - it is not pushed in the date line, but rather hold 'up' you click to move the page to another - the key down down goes to the oldest.

  • BlackBerry smartphones I can't text messange picture messages more.

    I can't get the images by text messange messages more.

    cuse165 wrote:

    I can't get the images by text messange messages more.

    Hello cuse165,

    Please read this article. Cannot receive messages MMS on a BlackBerry smartphone

    Thank you.

    Good luck!

  • Key of blackBerry Smartphones advanced ram optimizer-pro license error message

    Hi all

    After the purchase, I received an error message so I did not receive my license key and the application has not been installed.

    How can I get the license key now and install?

    Help please!
    App in question - Ram Optimizer-pro Advanced

    Hello

    If the application was not the AppWorld, then you must seek assistance from the place, you bought the app. But, if the application was purchased through AppWorld, then I suggest that you clear the cache of the AppWorld application:

    1. open the App World

    2. go to my world

    3. follow one (and only one!) of these steps:

    3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

    3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

    3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

    • KB24714 How to clear the cache of BlackBerry App World

    4 AppWorld must close.

    5. If your BB locks after issuing clear cache, do a battery pull reboot

    6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

    If (4) stage arrives not as described, then the empty the cache failed.

    The purchased app should now display as uninstalled, and you should be able to install it from there.

    • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

    For more information, registration keys, see this KB:

    • KB18646 How to locate and enter the license key for an app purchased through BlackBerry App World

    I hope it'll work for you! Good luck and let us know!

  • BlackBerry smartphones can not connect to Internet / locked message screen

    Hello!!

     

    I have 2 questions that I hope someone can answer.

     

    #1), I have a unlocked new Curve 9300 OS5, checked with my cell phone provider to make sure that everything was compatible before I bought it. My cell phone operator's cellular consumption and their internet settings etc is the same as AT & T, but I am not able to connect to the internet. The phone I bought was a phone that has been configured for use with AT & T. My operator tells me that Blackberry phones are the only phones that they were not able to get to connect to the internet, all other phones that they have had no problem with, nice huh?  I do not understand why Blackberry phones, even those which is suitable for AT & T does not connect to the internet via cellular consumption, even using the same codes, or what you like AT & T, or so I thought. Someone, can someone help me to understand this or put me in touch with someone who can, I think Blackberry would learn this so that the problem can be solved, I know several people who would have liked to have bought Blackberry phones, but decided to not not having heard about my situation.

     

    Locked screen message #2). I watched the video and followed the direction, made several times to ensure that I was not missing anything and I still can't display locked message to change the message resolved to plant in my message. Any thoughts on this problem?

     

    Thanking all in advance for your time and your help.

     

    Heidi

    #1) to connect to the Internet with a BlackBerry, you need to have a BlackBerry plan data. Without this, you will get no data service, apart from a few wifi on a BlackBerry Smartphone services.

    (#2) you are sure that the device is 'new '? That the message is displayed on the lock screen?

  • How to navigate to open the message to the Inbox to show all unread and read messages?

    Need for Thunderbird:
    Scenario: My Inbox is overflowing with unread and read messages. I like it at least for a while.
    I select and read a new message. I do not delete it. Then, I want to return to the full total Inbox to read and unread with a smart key messages. Part of use / available now? Right now I use... high slider to the screen and work through all the headings of e mail anyway until I return to the title that reads "Inbox." Slow and frustrating. Any solution please? Thank you

    It is Ctrl + Ctrl + 9 1 moves to the last tab on the right

Maybe you are looking for

  • How to migrate my songs for the new device

    I recently bought a 8 TB external USB hard drive, to replace my old and without SIN, that lasts long, but its slow as me transfers via the network, and now that I have so much music collected, 5 to a value of MP3 I want to move to a USB 3 device that

  • Why not print anything from a web page?

    Why not print anything from a web page?

  • Backup of the OLED VF cable

    Someone at - it a reseource for the purchase of a VF cable backup? I have to unplug mine for about package trips each week and I'm worried about how many times I left before a hairpin bends or something another bad happens to her. The cable said it i

  • Library error

    For these last days, I tried to open a library (such as documents, music, photos, videos, ect) and encountered an error saying that the library no longer works.  I've only had my laptop (Hp Pavilion g6-2244sa) for a week and I only downloaded a few p

  • In all the hearts of Windows games, it seems that they do not know the rules. The Queen of Spades is just like a heart in the real rules

    In all the hearts of Windows games, it seems that they do not know the rules.  The Queen of Spades is just like a heart in the real rules. I don't have to play the Queen.  If hearts have been broken, and all I have left is some hearts and the Queen o