BlackBerry Smartphones battery problem

Hello!

I got a Blackberry Curve 9330 for 6 months now and the battery causes me problems.

About a month ago, the aircraft started to reset each time is received the slightest shock. I looked at the battery, and one of the four metal terminals had some dry on acids. I cleaned and handed over the battery. Today, after sending an SMS, my BB has shown a symbol of a battery with a red top 'X'. I opened the phone and two of the four terminals of phone battery had changed colour, and they were clean. Now, my phone no longer works. It just shows a battery with a red 'X' icon.

Please, help me! I don't want to go back to using my old phone once again!

Thank you

JF

Hello and welcome to the community!

What you describe resembles moisture intrusion... in which case:

REMOVE THE BATTERY FROM YOUR BB NOW!

Run, don't walk, to this FAQ:

Do what it says, including the maximum recommended wait time. Marketing your BB between her getting wet and do this process reduces the chances of success. In addition, the only predictable thing in the intrusion of moisture in a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some return immediately and be well. I have seen that others do not work. I've seen more a little run and then die later. And every thing in between.

Good luck!

Tags: BlackBerry Smartphones

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