BlackBerry Smartphones BB 9900 toggle setting password is blocked on 'enable '.

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• BlackBerry smartphones my 9900 frozen in take-off of the screen.

  Hello

  I have a Bold 9900 was not serious and there is no problem... Suddenly the screen froze tried to close and I can't.

  Separated from the battery. Then I restart the device. During the take-off phase and the March of the white line at the bottom and it freezes.

  I tried several solutions

  Tried to charge the battery for two days and did not work.

  Rejected and he was left without a battery for a day and prepared the battery charge. The same problem.

  I sent a specialist. And gave me a way to fix the software

  Gave me the steps followed by the reform step by step... To download the software via a cable
   
  But before it has finished downloading the new update for cause seems to me incomprehensible symbols box.

  Here

  

  If you press Retry rear cargo since the beginning... And back to me the same box. Rush cancel tell me finished loading but coincided warnings.

  Here

  

  And reboot my device. But the same problem came back.

  

  ..

  Is there a solution?...

  Sorry for my writing skills, because English is not my first language

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You can also use these tricks - if suggest a website, please rather replaced by 6a or 6b above:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones impossible to disable the password security and encryption

  HelloW, I am currently using,
  BlackBerry 9780
  Smartphone (3G, Wi - Fi)
  6.0 bundle 3049 (v6.0.0.706, platform 6.6.0.246)
  Band 3G 1,2,5,6
  The kernel v3.8.6.5 encryption
  Brand version: 1.0.99.538J
  The micro Edition configuration: CLDC-1. 1
  Micro Edition profile: MIDP - 2.1
  Micro Edition JTWI Version: 1.0
  Micro Edition Media Version: 1.1
  Micro Edition PIM Version: 1.0
  Micro Edition file Version: 1.0
  Edition micro Bluetooth Version: 1.1
  Micro Edition location Version: 1.0.1
  Micro Edition Security and Trust Services (APDU) Version: 1.0
  WLAN Version: 4.3.0.9
  (Research In Motion Limited)
  Now the problem is that I'm not able to disable password insecurity,
  (Homescreen > options > Security > password), there is a small latch (yellow lock symbol). Another problem is that I am also able to disable encryption, there is a tick mark on who. And there is one symbol of a padlock, please help me da information thereon, after every 20 minutes my B.B gets locked and I asks me to put the password of da, I want what it b done with the company.
  Thank you.

  Hello and welcome to the community!

  From what you describe, there is a COMPUTER on your BB policy which is demanding both encryption and a password for the device-lock. If you are currently on the BES, then STOP NOW and see your BES admins they control it.

  If you are not on BES, somehow your BB has a COMPUTING policy... the cause maybe it was once associated with BES, but not properly deleted when the property was transferred to you. If all goes well, there will be other problems that often comes with "2nd hand" situations. In any case, you can check this:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Even if does not appear as described, from what you have described, there is probably a COMPUTER policy that is causing this (some may be "hidden"). To remove it, first make sure you have a good backup of your BB... See the link in my sig auto on this post for instructions. Then do this:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, your BB will be as new... you need to re - install your applications and restore your data (according to the backup you took my instructions above). BUT - when you restore data, DO NOT make a full restore... rather, only restore these databases you need (e.g., Contacts, calendar, Messages, etc.) and more precisely to avoid those who have nothing to do with the COMPUTER policy, company or similar things... If you restore, you will be right where you started.

  Good luck and let us know!

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• BlackBerry Smartphones do not know the password

  My request is the password of the Blackberry phone. I know that the pin of the Blackberry, but I do not know the code.

  I desperately want to unluck the phone, to see what kind of data I have on the phone (possibly some of my own). Please tell me there is a way to do it.

  See you soon,.

  Rafi

  Hi drlrz

  Welcome to the Forums of the BlackBerry Support

  If this password has been defined by any other then there is no way to pass without entering the password. If this phone is your the and there the set password so if you enter 10 incorrect password (by default) it will wipe the device. So best offer is to enter the wrong password it will wipe the device and it will be like new.

• BlackBerry smartphone Bold 9900 questions - address book, BBM, and App World

  I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

  I tried to restore the operating system with no luck.

  Any other suggestions?

  Hello and welcome to the community!

  jrw577 wrote:

  I tried to restore the operating system with no luck.

  Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones need my key Store password

  I recently bought a blackberry Pearl opportunity. I downloaded google applications, I would like to use on my phone. I can always trust certificate Google, but to do this the phone asks password stored key. The blackberry came ready-made implement. How to reset the phone so that I can set up a password stored key or eliminate all together? Help, please!

  Yes, set a new if you need to do.

  After the failure of the device, you can set your own password for keystore to options > Security > Keystore.

• BlackBerry Smartphones do not recognize my password on login ID

  I have set up an account ID and used it when I got my 9300 BB a few weeks ago, but now I can't get the login to accept my password on my BB or the laptop. even when you are prompted with the question of security it will not accept it and keeps of locking me!

  He won't let me reset it and I can't reset it as I can't talk to anyone on the phone because there is no apparent figures in Blackberry!

  I tried restarting and take the battery without success!

  I'm really frustrated now and get angry with her... BB are losers because I can't buy any application!

  PLEAS

  Given what you describe, I would recommend that you find your original welcome email. In this, there is a link use to remove your BB ID use and then recreate a new BB ID using the same exact email address. This allows re - link your previous purchases.

  Only sometimes, things go wobbly and restarting is the only way to fix it.

  Good luck!

• Phone of blackBerry Smartphones do not accept the password

  Hello.  I have a torch 9800.  I was texting last night and my password has worked well.  Then all of a sudden I couldn't connect.  I tried the SIM card in an another blackberry and it was fine.  ATT have me try a SIM unlock access code and it changed nothing.  I'm sure it's the phone, but don't know how to fix it.  I am to 8/10 unsuccessful login.   I saw that you can reset if it spends more than 10 (but will lose all your info).  How do reset you?  Thank you!

  Mrbarley wrote:

  Thanks for the reply.  the prompt only I have is the "password (8/10).  There is no other messages that came, and I know that I have the right password that I use on my blackberry to work as well.

  It certainly looks like the user created password locking device... only it will work. It can be a subtle thing to use keyboard... alt, sym, caps, etc. Or the keyboard can be somehow not in the correct state. A batt pull reboot can reset the keyboard to a normal state by default and allows you to enter your password as usual. But, again, be careful... only 2 chances left.

  Mrbarley wrote:

  I'll try the USB link at home tonight and see if the phone accepts the password via the keyboard of the computer.

  As I said, it is only useful if you've done it before... If you have never done before in this way, you know maybe actually not quite what the exact password characters are (according to alt, caps, sym, use etc.).

  Mrbarley wrote:

  If I have to wipe the phone to use it, it's okay.    Is there a way to reset the phone and set a new password if I don't see not all 10/10 password attempts?

  After the failure of 10th, the BB will wipe clean, including the removal of the password. It will be like it was when you first received it... Nice and new, with nothing about all things created by the user at all.

  Good luck!

• BlackBerry smartphones Please HELP! 10 password expire...

  I recently installed the Desktop Manager and when I was getting the prompt for the password I put in what I thought was the password (I use the numbers on the phone, do not think that the blackberry puts as letters) Finally, in any event, when you use the Desktop Manager that I was using the same numbers...  And Im in the time-out after 10 and he now wants to be to enter 'blackberry '.

  I know that it will wipe the device! I have TONS of contacts I needed to save, that's why I've been setting up Desktop Manager...  Now I'm really in trouble!

  Help

  Thank you

  Dave

  Problem solved. In fact, you get 11 trials...  When you are asked to enter blackberry to continue, the next screen shows a LAST attempt for password.  Bada bing!  I got...

  And I as able to connect with the Desktop Manager software as well... My backup is in progress now!

• BlackBerry Smartphones accidental PIN code Set up!

  I have just got a 2nd hand BlackBerry Storm 9520 as a gift and have unlocked it so it can walk here on Chunghua Telecom in Taiwan. Unfortunately while it was in my pocket on the way to the back of the store there somehow set up a pin code which obviously I do not know! What can I do?

  Hey, Hopey.

  Welcome to the community of BlackBerry Support Forums.

  If the BlackBerry is password protected and you do not know the password, it cannot be reset.

  Well, you will need to enter the password 10 times and the camera well do a security wipe and then you can create a new password.

  This article provide more information on the security of password: http://btsc.webapps.blackberry.com/btsc/KB00588.

  Thank you.

• BlackBerry Smartphones New 9900 s - cannot update cell phones

  Just bought two 9900 and installed (twice so far) the program BB Desktop Software. The difficulty to complete the update of the first phone software. Finally managed to configure and then synchronize the phone. However, under the 'Applications' tab in the desktop software, there was a software update and two other programs to install (I think that's something DOD and another to install.) When I launched the update and install, I could see the files being downloaded apparently, but now the screen appears to be locked in the applications of update - update - box device software download, with the green circle progress assets. The progress at the bottom of the box bar says "Connecting to the boot ROM" above him, but there is no indication of progress in the last 3 hours. Is this process at a standstill on / locked or is - it normal to have no feedback on installation? The box also says, "do not unplug the unit before the day is over". Thank you very much.

  Thanks for the reply. I got a bit of a workaround for my particular situation. I had tried several times to use the Blackberry Desktop program on a Windows XP virtual machine, that will run on a linux host (as bb is not so far seem to think to provide a linux version of the program for linux users is worth.) Subsequently, I decided to get the wireless working on the laptop, what boots double and install the program office bb on xp he. Although she gave me even a few error messages, I could do the update of the OS and install the 2 other programs on my bb. Also found my outlook contacts and their transfer to my cell. All's well that ends well I guess. Thank you very much.

• BlackBerry Smartphones to ask the Bluetooth password - I never put a?

  My blackberry 8830 is WE constantly ask me password to connect to a hands free device my Acura numeric or alphanumeric. The problem is that I never put a. How I can I reset the password or disable the feature?

  Thank you!

  Thanks for the reply on the default code. I determined that the problem was with the Acura and not the phone. I went and deleted all pairs of phones. I still had questions: alert prompts because it kept out me. However, I was finally able to pass through the guests, to establish an access code and restore my bluetooth connection. Not a fun of the process, but I should be good to go.

• BlackBerry Smartphones pop3 e-mail set up without BES, BIS, or data plan

  I just bought an unlocked storm2 free and clear - no contract (upgraded from curve without data plan). I have continuous wi - fi, as my internet company offers me unlimited wi - fi access wherever I go in the USA, so my plan is to access my mail via a wi - fi connection.

  Pop3 e-mail is established as possible without data plan, BIS or BES? Is there a 3rd party email application available for blackberry as well as for the pc where you can set up software left 3rd (ms outlook, ms express, etc.) for your email.

  Now the only way I can verify that my email address is in you connecting to the internet via wi - fi and going to my Internet service provider's web site. It's a chore, but as I have to go through several steps before I can actually check my email.

  Thank you. I just looked at gmail and I think it is the best solution right now for email via wi - fi. In fact, he let me do a pop3 e-mail, set up (or imap in option), so I'm good. I check emails fast.

  Another option, I looked in must simply send my emails from MS Outlook to one of these email service based on the web (yahoo, hotmail, gmail, etc), but ultimately, gmail is the best option because of its pop3 / imap capabilities.

• BlackBerry Smartphones removing BES requirements set by the previous owner

  I was recently given a 8830 by a friend whose society got her a curve.  His previous employer used BES and had password enabled in security options, which made sense because it was a mortgage bank.  I don't use BES, and do not need the password function, but it seems that I can't turn it off.

  is there a way to do a hard reset which removes all the restrictions that the previous owner had some?

  Options of-> Security-> General Settings Options-> press the Menu button-> Select wipe handheld

  Who will wipe the device, do not know if this clears the it policy as well.

  If this does not work there is another way...

  http://forums.CrackBerry.com/F3/remove-i-t-policy-BlackBerry-569/

  See you soon... R