I have to cancel my current plan of creative cloud
I need to cancel and refund the last plan purchased
(Membership of creative cloud for Acrobat Pro DC single-app (one year))
as I got this last 24 February 2016 face difficulties of its use.
Please activate may cancel and refund orders as soon as POSSIBLE.
Thank you
REDA
Hi Redabk,
You can follow the steps here https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
Alternatively you can contact our support at https://helpx.adobe.com/contact.html
Let us know if this helps!
Tags: Adobe
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Hello! I have to cancel my membership for the creative cloud plan but I find no different contact of live chat. I need TO cancel before March 22. Please help me!
This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription
-Start here https://forums.adobe.com/thread/1703848
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-as well as two links that can provide more details, if the links above don't help
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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How to cancel an annual plan of creative cloud
Please, I want to cancel an annual plan with monthly payment creative cloud and I Don t know how to do. Thank you!
Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
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Casey,
You can refer to link below to cancel and re-subscribe.
Return, cancel or change an Adobe order
Thank you
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Please, I need the staff to help, but he wouldn't let me communicate with anyone, but through the fourms
Hi Calvin,
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
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I need to IMMEDIATELY cancel my annual plan Adobe Creative cloud and I can't really do
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Hello Silvia,.
Please contact support to cancel it.
https://helpx.Adobe.com/in/contact.html?step=CCSN_adobe-ID-signing-in_stillNeedHelp
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Hi I have a current strength of creative cloud but would have the advantage of tomato to a 20% discount offered by the Photoclub to the United Kingdom without leaving another plan?
To do this, please contact club Photo. You can contact the Support Adobe
Concerning
Stéphane
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I just upgraded to the Plan complete creative Cloud, but I also had a plan of individual photo, the upgrade to the PAC will cancel the individual level, or what I have to cancel and how can I make sure that I do not get penalized for cancellation?
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
First of all, such that added to your message of origin by a Mod, please do not post the same question twice
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==>==> NOTE DAYS AND TIMECreative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
Hello, I would like to cancel the membership: the photographers creative cloud Plan (annual plan). Please help Caroline
https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser. -
Hi, I would like to cancel my edition (one year) creative Cloud Ecolière and her teacher, how would I go to do this?, Hi, I would like to cancel my plan of edition (one year) Creative Cloud schoolgirl and her teacher, how can I get it?
Look through the following links and use the options by phone or chat (when available), so necessary for your situation:
Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.Adobe.com/thread/1703848
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription
-Start here https://forums.adobe.com/thread/1703848
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-as well as two links that can provide more details, if the links above don't help
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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Hello
I subscribed to the plan of creative photography cloud a month ago, and I have seen recently that all the students can ask for a discount. I am 16 years old and I am a student of secondary school (Europe).
My Questions:
- Can I change my plan to get the discount (maybe even upgrade to the complete plan of creative cloud for students)?
- You also need to be in a specific high school (for example an art school or any school is good for discount?
- If I reason this reduction continues to exist while you are studying (no increase in price).
- What happens with the discount when I graduate or change schools?
- Is my card good (with my name, year, class...) Normal school for verification?
- Can I use it in trade?
(Sorry for the amount of questions, but it would really clarify for me!)
Thank you!
My Questions:
- Can I change my plan to get the discount (maybe even upgrade to the complete plan of creative cloud for students)?
There is no discount for photography Plan already very low. You should be able to switch to another plan, even though it's the choice of Adobe, whether or not they will allow him without penalty. You would essentially have to cancel the plan pone and subscribe to the other.
- You also need to be in a specific high school (for example an art school or any school is good for discount?
It is not necessary to be in a specific school, but you must be in a school that meets the requirements for the education plan.
- If I reason this reduction continues to exist while you are studying (no increase in price).
The plan of the student can be reabonne as long that you live with student status.
- What happens with the discount when I graduate or change schools?
The subscription continues until expiry at the rate it had when you started it. After that, you pay normal prices for any renewal.
- My card (with my name, year, class...) Normal school is used for the audit
Request student/teacher discount
http://www.Adobe.com/go/edu_verify_ecomm_us
For more information about the provisions of the student/teacher, you can refer to the following information page:
http://helpx.Adobe.com/x-productkb/policy-pricing/Education-FAQ.html#main_submit_poe
Another good resource for information is the student and teacher edition information forum:
Here are some links about the Adobe student discount:
http://www.Adobe.com/education/students.edu.html?showEduReq=Yes
http://www.Adobe.com/education/student-eligibility-Guide.edu.html
http://www.Adobe.com/education/students/how-to-buy-eligibility.edu.html
- Can I use it in trade?
Yes
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I want to cancel my subscription to Adobe Creative cloud
Hello
I would like to cancel my subscription to Adobe Creative Cloud.
I Caen does not seem to discuss with a member of the Adobe team.
Thank you for saying exactly what I have to do.
I want to unsubscribe because I do not have the emans to not this subscription.
THANK YOU FOR YOUR HELP.
Noyoc,
If you have a full creative cloud plan, one App or photography to the month then please see cancel your subscription or membership. Creative cloud for more information on how to cancel your subscription page to manage account.
If you have an annual plan of complete creative cloud, one App or photography and wish to cancel your membership then please contact our support team directly. Please sign in using your Adobe ID on adobe.com before clicking on the link contact the technical support.
If you have a full creative plan Cloud, one App or photography monthly or annual and are located in a country listed here then contact our team of assistance directly to update your member status.
Guinot
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I can't change my PDF even if I pay for the plan of creative cloud. It seems that it has stopped working over the weekend. Someone knows why?
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You will have to ask Adobe, via a cat (simply click the still need help button immediately).
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http://helpx.Adobe.com/x-productkb/global/service-CCM.html
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http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html
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