BlackBerry Smartphones BB Bold 9700 Trackpad stopped working

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• BlackBerry Smartphones new Bold 9700 with OS6 - read Chinese

  I recently got a bold 9700 my malfunction replace former bold 9700. The new OS6 makes it so different. I need to read emails in Chinese. I downloaded and installed Blackberry Desktop Software version 6.0 Multilingual. When go to Applications, there are only 7 described applications. I couldn't find the "East Asian character and Suppor of fonts that I used to add to my previous bold 9700.  Help, please.

  I found HMthePiratemessage "Re: BlacKBerry Bold 9700 OS6 bundle 1879, os 6.0.0.448 Asia fonts", and it has helped.

  I went to the site of software support,

  http://us.BlackBerry.com/support/downloads/download_sites.jsp

  found my carrier AT & T in the North America region,

  some Blackberry Bold 9700 Smartphone

  Download "BlackBerry Handheld Software v6.0.0.2342 (all languages)"

  I installed it, this time, all applications when has appeared on the Application, even the Chinese Pin - Yin entry.

  It took some time to update all of blackberry, but it worked, I can see the emails in Chinese and browse Chinese web sites. I did not understand how yet to input Chinese, but it's good enough. I hope it helps you too.

• BlackBerry Smartphones using Bold 9700 without business service

  got a little one tight spot here. I bought the bold 9700 in Malaysia but want to use it in China. but outside the subscription to the blackberry service of china mobile, can I use the bold 9700 without their enterprise e-mail service?

  I have checked all the menus and options a gadzillion, but there seems to be no way around establishing an email without going through the service of the company.

  so, I just want to confirm that before I decide to throw away the phone or subscribe with the service of china mobile blackberry

  Thank you

  Hi and welcome to the Forums!

  To use the Push RIM owner messaging capability, you must have an adequate data of your carrier plan. Carriers host BIS BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), then you will have personal email added to the e-mail Setup Wizard.

  Good luck!

• Help blackBerry Smartphones! Bold 9700 is frozen on start up with the new sim card

  I tried looking for similar topics but could not find more relevant. everyone seems to have no problem with swapping of cards sim on their fat. If there is a thread already open, I'm sorry. I am really frustrated and really need my blackberry to be operational.

  I have a Bold 9700, updated to the latest OS, everything works fine. I recently had some problems with my old sim card so I went to my service provider to change to another (same number, same line, same contract, just a new sim card).

  As it is expected that I was told that when my old sim is disabled, simply insert my new and I use my phone as normal.

  However, when I did this, the phone was stuck at the loading screen (the bar is all white) for eternity (maybe 5 minutes or more) before moving on to the home screen. There is no charge "security check" bar, the phone is completely frozen, no buttons work, the touch pad does not work, it shows 3G top right without the sign of blackberry, there is no service provider name and from time to time the little loading logo clock is displayed.

  I pulled the battery a couple of times and the problem persists. I called the service provider to reactivate the new sim card, they did 3 times, same problem. I inserted the SIM in other non-blackberry phones that I have and it works on all phones. When I put my old sim card in the 9700 disabled, the phone start end in 2-3 minutes, 'check' safety bar according to normal, everything moves, just no connection to the service. When I turn on the phone without sim card it starts fine with a message to say out loud the card sim.

  I even went down to the assistance service technique blackberry from my service provider and they were no help. all they could say was 'we must wipe your phone and reload the software' that I'm trying to avoid, and I can do it myself anyway.

  My phone is unlocked, comes unlocked here in Singapore, I even checked using the method 'MEPD', all disabled.

  This was very frustrating, especially when I need my blackberry for work. What is the problem with my phone? How can the simple replacement of a sim card if difficult on a blackberry when there is problem free for ANY other phone I've ever used? I am now fear when I travel abroad for business and requires a foreign sim card.

  had the same problem and eventually happeing is that I had to reload my os permeable, and then insert the sim card and upgrade again.

  consusming time, but worth it

• BlackBerry Smartphones new Bold 9700 with OS6 - how do I uninstall gmail

  I got a new bold 9700 with OS6. It is sycrynized with my work outlook emails. I added my personal gmail account, now all my gmails show as well as my work emails in the messages folder. How can I separate my gmails to my work outlook emails?

  Cool!
  I'm glad that you fixed it and thank you for teaching me more about OS6.0.
  Please solve the thread so that others can find your answer faster.
  Thank you

  Bifocals

• BlackBerry smartphones dial speed and controls stopped working on my vocal 9700

  Yesterday all my speed dial keys stoped working, my voice command works but not the dial number, when I click on a phone number of a message and click to dial, it will not include and I have a new strange icon on the home screen

  This icon represents audio setting, either boost or accentuation of acute basis.

  On the home screen, press the call button to open the newspaper. Press the menu/action key to open the menu and choose options. Find the audio settings or during a call and you will get the options to increase the headphone audio and audio handset. Choose normal for both in order to remove the icon.

  Do a battery pull and it would solve the problem of the composition. Please provide any comments about how it happens.

• BlackBerry Smartphones Bluetooth Bold 9700 OS6 latest Dead

  Can someone help me pls on this...

  I m not able to activate bluetooth on my laptop... If I can get the bluetooth OFF / ONE tab when I tab the OFF button ON the screen freezes for a while (as if a process is turned on) & and then back to OFF position. I reset completely, but the problem persists. Although I don't know if this happens due to a driver missing or another of Mr. bug have tried all ways to connect but bluetooth function seems dead

  Pls help me find the bluetooth normal running

  Thank you

  Manish

  Hello!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, try to activate the BT... If so, then think... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  If BT does not work, then you can have some serious corruption of OS level, for which a clean reload of the OS could be the cure.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Windows Live Messenger to stopped working

  Hello! I know this isn't really new, but I'm posting this just in case I do something wrong, or if my case can point to the root of the problem in a more narrow sense.

  Ive been using WLM since ive got my blackberry (more than 6 months) and I lost access for a week.

  My use of WLM is mainly on a computer running Windows XP (using WLM) and on my blackberry (using WLM)

  I lost the ability to receive messages while I was having intermittent connectivity inside a mall (except the app only has not disconnect) I send and had to receive a message during this period (someone I messaged via facebook chat and told me about this) and never received these messages.

  I could always send files. simply not receive messages.

  Among the solutions, I tried (even several times for certain solutions):

  1. battery pull
  2. Uninstall wlm, rebooted, reinstalled (using app world then also tried using OTA)
  3. used another account
  4. Service books - see the hrt-register now (for the 3 books of WLM service)
  5. reregisters again and deleted service books
  6. using im +, IMO, nimbuzz does not have the same problem

  even the current update was not working.

  anything short of reinstalling the entire operating system from scratch.

  ideas please let me know (or at least the comforting thought that you have isolated which continues with those of us lose access to MSN)

  Hey all,.

  I received a confirmation message of our engineering department saying that this problem is now sorted... To confirm, I tested it with my bb device & by sending a message to the PC... now, the question seems corrected...

  Please let me know if your problems are rectified or not... Thank you

• Help blackBerry Smartphones... accelerometer has stopped working

  Had my storm for 2 weeks now and am in love. Just bought a few games and utilities yesterday. I have loaded the games but only played with 2 or 3 of them. Today, I noticed that none of my apps 'Message' (yahoo, sms/mms, email yahoo & bb) go in landscape mode. The rest seems to work very well. When I'm in landscape mode and open yahoo/sms, etc., they open in Portrait mode. I had absolutely no problem with the accelerometer to this so I guess that its caused by downloads.

  First of all, I have disabled StormLock, then power on/off voltage. Has not fixed the problem.

  Could not find out how to disable the quick launch so I deleted the app and powered off/on power.

  It still does not. Any ideas of what could be the cause? List of CPRS, I loaded are below.

  My o/s est.75. Thank you!!!

  Order information

  Lines of colors! for BlackBerry

  TouchBubbles - Bubble Breaker

  Reversi Touch!

  Gem Blaster Touch! for BlackBerry

  picPuzzle for the storm

  WordScore

  StormLock

  QuickLaunch

  Krypto thanks! Who did the trick

  Strange, however, how it worked fine for a few weeks until what I put a few apps.

• BlackBerry smartphone Email through Bridge suddenly stopped working - flashing black and white screen only

  Used email Bb bridge successfully for about a month since the purchase of the playbook. Then halfway through sending an e-mail response, the screen suddenly started flashing black and white. All bridge applications work perfectly, that e-mail is on BB Curve 9300.

  Tried all the solutions I can find it is similar on the forums, including delete 9300 battery, bridge etc., making the RST, re-installing but no solution.

  It was the main reason that I bought the playbook, so pretty useless.

  Any ideas how to behave?

  After trying all the options for similar problems listed in the forums without success, I finally found the security reset to factory settings PB sort the problem, at the expense of the loss of various data and downloads.

  Fortunately all relatively easy to recover from other sources, just in time.

  I hope this helps if someone else gets the same question.

• BlackBerry smartphone Blacberry Bold 9700 does not turn on or charge

  My blackeberry "BOLD" had very low battery last night and I put on the pricing before you go to sleep when I woke up I saw that it is turned off and it won't turn again... maybe that the sons of the charger was fired and he unloaded. now, when I insert the battery in the red light lights for 60 seconds and then goes out... my phone won't charge or turn on.

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charge battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  Good luck and let us know!

• Update blackBerry Smartphones BB Bold 9700 problem

  Hi to everyone.

  I try the BBSAK post I don't know what to do, I download the latest os6 for rogers Wireless Inc. delete vendor.xml and 2 x click apploader and after I dnk what to do pls help me guys

  Hello

  1. using windows, but also look for hidden files search. "vendor.xml."

  2. I told you instructions on winxp, but (Documents and Settings) is in 'USERS' (Administrator) is "name of the PC.

• BlackBerry Smartphones are "BOLD" 9700 s unlocked Amazon.co.uk for sale?

  
  

  Really the question to the seller that the real issue.

  'SIM Free' normally means it is 'without a SIM card", not being tied to a contract with a carrier.

  However, once you get the device, you can have it unlocked relatively little expensive horizon wireless, they are honorable and trustworthy sellers of unlocking.

  To determine if your new device is unlocked.

  http://www.BlackBerryFAQ.com/index.php/How_do_I_determine_if_my_BlackBerry_is_%22unlocked%22%3F

  http://www.BlackBerryFAQ.com/index.php/How_do_I_unlock_my_BlackBerry%3F

  Good luck.

• Why my blackberry 7.1 desktop software has stopped working?

  my blackberry 7.1 desktop software has stopped working... .everytime when I open the software, it shows an error: he has stopped working... I also did the clean boot but nothing happned... Help, please!

  Hello

  Thanks for asking! If I understand correctly, your blackberry desktop software does not work. I suggest you follow the troubleshooting steps to check if this may help.

  You receive an error message on the computer?

  Try to uninstall and reinstall the Blackberry Desktop software and check if this may help. Make sure you download the latest version when reinstalling. For more information, you can consult the site of the manufacturer. Also contact Blackberry support if that's not enough.

  http://us.BlackBerry.com/support/apps-and-software/downloads.html
  Check out the link:
  http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

  Just reply with the results. I'd be happy to help you further.

• E-mail account to delete Smartphones blackBerry OS 5; Bold 9700

  I have a Bold 9700 unlocked running OS 5 I used with a SIM card international of the United Kingdom and then foreign service briefly with a totally different supplier (on a business plan).  I have recently re-established his residence in the United States and am allowing my son to use the BB for now.  We have a new AT & T SIM card which has never had a BB account provisioned on this subject.

  I did a wipe securely on the phone.  The phone continues to receive messages from a yahoo.com account.  When I go to Setup-> configuration of personal e-mail and then click on 'back' (to not set up a new account), I get a message "there is no such thing as an email address currently on your Blackberry device"- and yet, I still get messages on the yahoo.com account and can respond, discover records, etc.  When I check the Service books, there is no registration for any book of service not associated with the email account; Indeed, no list of CMIME at all.

  How can I delete an e-mail access on behalf of yahoo.com this phone? How in the world he continued to receive emails?

  Thank you.

  Updated in case others run into the same problem.

  My challenge stretched for a few hours, first with AT & T and then with rising support BB (was helpful and professional, just BTW - took some time).  No one could understand at first how the phone was receiving emails when no e-mail account has been installed.  Turns, it could receive emails but not send.  The question of my previous service provider: Airtel India.

  Indian SPs are intensely competitive, and when you request a closure plan, several things happen: (1) it takes several days to kill the service. (2) they call you repeatedly ask if you want to transfer the SIM card / service to a parent, a friend, or convert a prepaid account, but to keep alive where you need (no matter how many times say you no). and (3) the MS maintains the 'active' account even after closing down for a period of 30 days or more - it is so if you decide to return to MS, you won't need to do a fresh install.

  My Indian Airtel account was ordered closed three weeks ago - kept Airtel my yahoo.com address active on the BIS servers.  So notwithstanding the fact that I used a card SIM ATT, BB servers somehow "linked" account e-mail on the physical device, and the e-mail was received.  Interestingly, I couldn't send / reply to emails, because no e-mail account has been created on the device - however, the aircraft was always receive emails.

  After three factory reset and reinstall, it took climbed BB support to 'kill' the Airtel connection to the device.  They came through in the end!

  My problem is solved and this thread can be closed / locked.