Help blackBerry Smartphones! Bold 9700 is frozen on start up with the new sim card

Similar Questions

• BlackBerry Smartphones need help with the new sim card

  I don't know why I have such a hard time finding how to do this. It's really making me feel like a * beep * here, so any help will be appreciated

  I'm on Sprint here in the United States and I'm on a trip to Romania in a few weeks and I wanted to have my phone all set up in advance. I bought a prepaid SIM Vodafone Romania, and told me that it is active and active international roaming. I tried it in 2 unlocked bolding my 9930 current and my old 9650. All I get is SOS and emergency calling only, both on AT & T or T-Mobile. I can't yet figure out how to get the phone number attached to the card. What's on the map with that he came are BPUK PIN and PUK. And I can't record with MyVodafone on their website without the phone number. I don't really know how to proceed. I was hoping to use SMS in roaming here until I leave.

  Thanks in advance...

  I was able to get the activated through e-mails with vodafone SIM. Just post here my solution in case anyone has the same problem.

• BlackBerry Bold 9900 smartphones will not recognize the new SIM card

  I recently got a Bold 9900 as a gift. In my view, that the phone has been used on the Orange network.

  I tried replacing the original Orange SIM card with my SIMcard "pay-as-you-go" three, when I turn on the phone I get the message "SIM not recognized" and a dialog box asking me to enter a code to unlock the SIM card.

  Because this means that the phone is locked on Orange network. If so, how can I get the unlock code for the new SIM card?

  Best regards

  SS

  Hello and welcome to the community!

  You have in fact potentially two issues to deal with... When BBs are made, they are "locked" to their original media and cannot be used on any other carrier up to this MEP is unlocked. Reference:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  But the error you say does not quite what I'd expect from an MEP lock... but please check after the above and see if your BB is indeed MEP locked... If so, then Yes you need to unlock it until you can use it on any other carrier.

  Or - some SIM cards are delivered with a code of their own necessary to unlock and use. But the supplier of the SIM card which should also give unlock code you with this (if that's what applies to your situation).

  So, I suggest you check to see if your device is still locked MEP... If so, get a code (you may have to pay) and unlock it. Then try the SIM card again. If it still fails then your SIM card provider.

  In addition, please check with your mobile service provider preferred 100% certain that your BB model is 100% compatible with their network for all services.

  Good luck!

• BlackBerry Smartphones second hand blackberry 9900 rejects the new sim card?

  Hello everyone. I intend to sell my Blackberry Bold 9900. However, I fear that the user cannot use a new sim card, like when I tried to place a new phone rejected it, he says "SIM not configured". How can I possibly fix?

  I bought my phone as a single unit on an online store, which means that it has never been on a postpaid.

  Thank you!

  You need to get the device unlocked from a reputable unlocking service. I recommend unlock.berryreview.com

• BlackBerry smartphone Bold 9700, problem WiFi for MSG of Yahoo, Google Talk, Windows Live :-(

  Hello

  I have a BlackBerry Bold 9700, I have access to WiFi Internet in my home and office, I installed Yahoo MSG, Google Talk, Windows Live from the site of BB, but when I click on connection button on all these instant messaging and displayed error

  «Service not enabled for this handheld»

  

  I have no data Plan on my Sim Card, but I still have WiFi Internet access and I can navigate with my BlackBerry,

  Kindly somebody help me?

  Best wishes

  Hossein

  I hope this answers better.

  http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

• BlackBerry Smartphone Bold 9700 - email through wifi only possible?

  I hope I can explain clearly enough the problem to get an answer!

  I've recycled from 9700 to my daughter and use the Z10 now.  I put minutes it on a basic plan which includes voice, text and BBM, but no "data from the Internet.

  I would like to set up a gmail account on the phone who might have access in wifi coverage areas.  Of course, the phone won't let me, and I guess that means that the functional BBM is not an indicator that BIS is enabled.  Now the Z10 no longer requires the BIS or BES to work, I was hoping there was a way to access gmail without using the browser without hope, even if it meant that she would only 'real' mail service in wifi areas.  I remember that Google had an app of any kind at the same time - don't know if that helps or is even available now (do not suspect).

  Another possible twist for this... we have BES current Lite to run at the office.  I had previously been connected with this phone (before he completely wipe) and I think that address public IP of the office is that my phone was given when you navigate on the ' net.  Which makes me wonder if the activation of the phone on the BES server again would allow me access to gmail via wifi?  Or is BES/BIS on the phone account * with the cell provider *, an absolute necessity even if wifi is the only planned to connect?

  Hello

  You are right in your assumption - the features of BBM do not necessarily indicate that anything else needs to be functional (e.g., email). There are several different levels of BIS, with many different combinations of services included - all controlled by the specific plan to which you subscribe with your provider. So, you should ask them what services you can expect to work on the 9700, given the plan that you have purchased from them.

  Google did indeed have an app... and I'm not sure if it exists as well. I know that he was not available for levels of OS 'later' (for example, I think that it worked on OS5, but perhaps not on 6 or 7).

  I'm also not sure about your specific operating unit/system level can provide internet access via WiFi only... some can, some can't. Of course, the best way is to try and see what happens.

  Brock-n says:

  Another possible twist for this... we have BES current Lite to run at the office.  I had previously been connected with this phone (before he completely wipe) and I think that address public IP of the office is that my phone was given when you navigate on the ' net.  Which makes me wonder if the activation of the phone on the BES server again would allow me access to gmail via wifi?  Or is BES/BIS on the phone account * with the cell provider *, an absolute necessity even if wifi is the only planned to connect?

  I think that the use of any BES requires a data plan of the carrier, regardless of the track between the device and the server (by example, carrier data network rather than WiFi). The difference is that with BES - X (if all goes well, that's what you mean by "BES Lite" you only need a BIS-level plan, but for full BES, you must have a full BES data plan.)

  I hope this helps!

• BlackBerry smartphone Bold 9700 - no icons email

  Hello

  I enjoyed my BlackBerry for about a month now... no problem! However, I don't see the messages folder. 42 messages unready I am unable to access to and I would like your help and suggestions.

  Thank you.

  The first thing with any strange parasite on a BlackBerry... reboot: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  If it is still not present:

  1. on your home screen, press Menu > SHOW ALL, so that ALL DISPLAY is checked.
  2. look in EVERY folder on your device... Applications, instant messaging, downloads, etc.
  If you don't see it still, look at the Options > advanced > Applications. Do you not see it listed there?

• BlackBerry smartphone BOLD 9700 Global Application problem

  Hello

  Since both my Blackberry app world has been remove, I try to update my software with the site or the software deskstop, but nothing!

  Before this application tries to update the new version but never try the connection

  resolution of problem

• Questions of bbid to blackBerry Smartphones. I have the new SIM card, I have reset my password BBID

  Hello, I just changed my SIM card and I'm unable to access my phone (curve 9720) apparently my password / ID was incorrect. I have consulted my BB account via my PC and put (via recovery) to change my BBID password successfully. Yet when I try the new password to my BB gives me just the same message "the user name and password provided do not corrospond to a vlid BBID.

  PLEASE HELP ME

  

  Make a backup of your device using the desktop software, see this: How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software

  Then do a wipe secuiry on your device. See: How to delete all data and applications from the smart phone BlackBerry with the optio security wipe...

  Restore your data using BlackBerry Desktop Software. Then again, log in using your new BlackBerry ID credentials. Good luck!

  PS The 9720 isn't a curve or a "BOLD" is just called BlackBerry® 9720  

• BlackBerry Smartphones, connecting with a new SIM card

  My old phone screen broke so I transferred the unused data Bold 9900 of my daughter, and besides my old SIM card. I get the screen asking me my Blackberry ID. He doesn't like MY id, I tried to reset the password and still not set.

  Any ideas how to reset the BBRY sign in?

  rross055 wrote:

  I transferred my daughter unused Bold 9900 and besides my old SIM card data. I get the screen asking me my Blackberry ID.

  Hello rross055

  Welcome to the Support Forums

  He does not ask for your ID BlackBerry but the BlackBerry that is already associated with this feature on our BlackBerry we can add or associate a BBID at once, that you're the second user so please follow this KB, afetr a security wipe you can use your own ID BlackBerry on this device.

  KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

   

   

• BlackBerry 8250 new smartphones does not start with the connected SIM card

  I'm having a problem with my new Blackberry of Virgin Media (mobile).  I just got it and when I have a connected SIM card I only get the loading screen timer and the blackberry does not start.  If I have no connected SIM card the device starts in the operating system, but was told that there is just no SIM connected (obviously).  Once I put the SIM card in again once it is stuck on the loading screen.  As you probably already figured out that I did many resets hard with the battery pull and it has not solved the problem.  A consultant because it would be greatly appreciated because the only advise I got support was remove the boot of sim and put it back and start again duh!

  Carrier - Virgin Media / Vodafone
  Model - 8520
  Version of the OS - 4.6.1
  Free space - 130679088 bytes

  BT device - I have the details as HDW - 22736-002 Rev 1 Ver 2 4509 (is that correct?)

  Apps & free space - nothing installed new device installation is not complete.
  Blackberry 4.6.1 Basic application
  Basque 4.6.1
  Galician 4.6.1
  softwqare system BlackBerry 4.6.1
  1.0.1.20 Application Center
  Attachment Service 4.6.1
  4.6.1 cards
  Messenger 4.6.0
  BrickBreaker 4.6.1
  browser 4.6.1
  documents to go 1.003.018
  configuration of e-mail application 4.6.1
  help 4.6.1
  Klondike 1.4.8
  4.6.1 Memopad
  password keeper 4.6.1
  Phone 4.6.1
  Sudoku 1.0.11
  4.6.1 tasks
  King of hold'em Texas 2.3.0
  Word Mole 4.6.1

  1 is the news provider's SIM card?

  Old to another device?

  2. do not place you a memory card in the camera?

  New media card?

  or from another device? What device?

• BlackBerry Smartphones - Bold 9700 untrapped exception

  I have a client who receives the following message periodically when it attempts to open a new message:

  Eception exception: Application net_rim_bb_messaging_app (735) is not responding. The process is completed.

  Then, he clicks OK and is able to display the message.

  Note that the process is:

  * new indicator message seen

  * go into messages

  * Click on new message

  * wait a while (about 30 seconds)

  receive error message

  * Click OK

  * now able to view messages

  Any help appreciated.

  Tony

  Hi and welcome to the Forums!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info.

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application.

  Good luck and let us know!

• BlackBerry smartphone Bold 9700 browser freeze problem

  The browser seems to have frozen when the menu is open. It won't let me use all the options menu and the back button does not work either, the only way to get it off the screen is to press the end key appeal, but as its operation in the background, the battery drains faster. I went to the phone and it's atill even. Any help would be appreciated I searched some topics before posting and couldn't see a similar problem. Thank you.

  Have you tried removing the battery?

• Screen blackBerry smartphone Bold 9700 completely white since the upgrade of the software.

  Since I had a problem that began with my screen goes white after powersave around the beginning of this week. After pressing a few buttons, I discovered that the mute would allow me to return to my home screen, after that he took over. This kept in past and then after a while, my screen has developed another problem where the pixels of a screen show after I pressed an option. Move mouse erased pixels, the problem got more irritating so I decided to upgrade my phone software by connecting to the computer. Instead of this the problem he kept the same white screen permanently in a State where I can not receive calls!   Can someone help me?

  Finally solved the problem by downgrading my OS to the earlier version I v5 etc works fine now

• BlackBerry smartphone Bold 9700 BB - Emails have ceased to be pushed down

  Hiya,

  Friday 23, stopped Emails rushed on my camera down.

  Gmail account in the access logs, you can clearly see "68.171.236.171" in checking every so often, and that the IP resolves to bda-68-171-236 - 171.bise.eu.blackberry.com, so the link to Gmail-BIS (homefully) works.

  After two telephone calls to O2, they told me that there is no '500 messages in the queue' to come down from my camera. Well, where the hell they come, since I was about 180 e-mails (GitHub and Heroku post push and deployment of the hooks) waiting in the Inbox, and so I left wondering where the 320 - ish emails arrived from in the queue of BIS.

  Anyway, the person at O2 told me to delete all the emails out of the device, because it may be too big for the emails to be pushed down. She also said that if it does not work I need to get in the shop, I got it for repair. Big head unhappy since the store that we got is quite long by car and I'll be without my phone on vacation next week.

  So, anyone have any suggestions for what I would do, because I don't want to be without a phone for the next x weeks (or said by the way, does anyone know how long it takes O2 to fix this problem?)

  Thanks for reading,

  Luke

  You have BIS blocked in your firewall, you?  Look into the Options > Security Options > firewall