Update blackBerry Smartphones BB Bold 9700 problem

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• BlackBerry Smartphones new Bold 9700 with OS6 - read Chinese

  I recently got a bold 9700 my malfunction replace former bold 9700. The new OS6 makes it so different. I need to read emails in Chinese. I downloaded and installed Blackberry Desktop Software version 6.0 Multilingual. When go to Applications, there are only 7 described applications. I couldn't find the "East Asian character and Suppor of fonts that I used to add to my previous bold 9700.  Help, please.

  I found HMthePiratemessage "Re: BlacKBerry Bold 9700 OS6 bundle 1879, os 6.0.0.448 Asia fonts", and it has helped.

  I went to the site of software support,

  http://us.BlackBerry.com/support/downloads/download_sites.jsp

  found my carrier AT & T in the North America region,

  some Blackberry Bold 9700 Smartphone

  Download "BlackBerry Handheld Software v6.0.0.2342 (all languages)"

  I installed it, this time, all applications when has appeared on the Application, even the Chinese Pin - Yin entry.

  It took some time to update all of blackberry, but it worked, I can see the emails in Chinese and browse Chinese web sites. I did not understand how yet to input Chinese, but it's good enough. I hope it helps you too.

• Help blackBerry Smartphones! Bold 9700 is frozen on start up with the new sim card

  I tried looking for similar topics but could not find more relevant. everyone seems to have no problem with swapping of cards sim on their fat. If there is a thread already open, I'm sorry. I am really frustrated and really need my blackberry to be operational.

  I have a Bold 9700, updated to the latest OS, everything works fine. I recently had some problems with my old sim card so I went to my service provider to change to another (same number, same line, same contract, just a new sim card).

  As it is expected that I was told that when my old sim is disabled, simply insert my new and I use my phone as normal.

  However, when I did this, the phone was stuck at the loading screen (the bar is all white) for eternity (maybe 5 minutes or more) before moving on to the home screen. There is no charge "security check" bar, the phone is completely frozen, no buttons work, the touch pad does not work, it shows 3G top right without the sign of blackberry, there is no service provider name and from time to time the little loading logo clock is displayed.

  I pulled the battery a couple of times and the problem persists. I called the service provider to reactivate the new sim card, they did 3 times, same problem. I inserted the SIM in other non-blackberry phones that I have and it works on all phones. When I put my old sim card in the 9700 disabled, the phone start end in 2-3 minutes, 'check' safety bar according to normal, everything moves, just no connection to the service. When I turn on the phone without sim card it starts fine with a message to say out loud the card sim.

  I even went down to the assistance service technique blackberry from my service provider and they were no help. all they could say was 'we must wipe your phone and reload the software' that I'm trying to avoid, and I can do it myself anyway.

  My phone is unlocked, comes unlocked here in Singapore, I even checked using the method 'MEPD', all disabled.

  This was very frustrating, especially when I need my blackberry for work. What is the problem with my phone? How can the simple replacement of a sim card if difficult on a blackberry when there is problem free for ANY other phone I've ever used? I am now fear when I travel abroad for business and requires a foreign sim card.

  had the same problem and eventually happeing is that I had to reload my os permeable, and then insert the sim card and upgrade again.

  consusming time, but worth it

• BlackBerry Smartphones using Bold 9700 without business service

  got a little one tight spot here. I bought the bold 9700 in Malaysia but want to use it in China. but outside the subscription to the blackberry service of china mobile, can I use the bold 9700 without their enterprise e-mail service?

  I have checked all the menus and options a gadzillion, but there seems to be no way around establishing an email without going through the service of the company.

  so, I just want to confirm that before I decide to throw away the phone or subscribe with the service of china mobile blackberry

  Thank you

  Hi and welcome to the Forums!

  To use the Push RIM owner messaging capability, you must have an adequate data of your carrier plan. Carriers host BIS BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), then you will have personal email added to the e-mail Setup Wizard.

  Good luck!

• BlackBerry Smartphones new Bold 9700 with OS6 - how do I uninstall gmail

  I got a new bold 9700 with OS6. It is sycrynized with my work outlook emails. I added my personal gmail account, now all my gmails show as well as my work emails in the messages folder. How can I separate my gmails to my work outlook emails?

  Cool!
  I'm glad that you fixed it and thank you for teaching me more about OS6.0.
  Please solve the thread so that others can find your answer faster.
  Thank you

  Bifocals

• BlackBerry Smartphones BB "BOLD" connection problems

  BB Bold 9000, version BDM 7.1.0.32, Windows 7 64 bit professional, (DrWeb) antivirus and firewall (Agnitum Outpost).

  When you connect as long as administrator so synchromization works, BB, instantly, PC connection cable, firewall and antivirus causing no worries. No problems.

  When you sign in as a user, BDM shows "Connecting" with the green ring rotation. Waiting for 20 minutes - nothing is happening at all, no connection (sign 'Connection' is always there). The problem came out recently - about a month or two ago. No software installation, save a few Upgrade of existing software.

  What could be the reason of such behaviour of BDM / PC?

  Hello and welcome to the community!

  If the software was installed by Admin, but not properly shared to all users and then if the update was made of different way, which could have confused the rights within Windows, causing this strange behavior.

  I suggest this thread:

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cleanly-quot-starting-over-quot-with-...

  It begins with a process to start properly and there is an exchange of views, and there is also a post (15) with links to earlier versions of the Software Desktop, if those who are needed. Note that this is not, by any means, guaranteed to work... but it worked to much to solve the problems they have. You can make while logged as an administrator, as well as using "Run as Admin" for everything you can. You can also consider installing while signed in as a user, if it is only that the user who will use it.

  Good luck!

• BlackBerry Smartphones Bluetooth Bold 9700 OS6 latest Dead

  Can someone help me pls on this...

  I m not able to activate bluetooth on my laptop... If I can get the bluetooth OFF / ONE tab when I tab the OFF button ON the screen freezes for a while (as if a process is turned on) & and then back to OFF position. I reset completely, but the problem persists. Although I don't know if this happens due to a driver missing or another of Mr. bug have tried all ways to connect but bluetooth function seems dead

  Pls help me find the bluetooth normal running

  Thank you

  Manish

  Hello!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, try to activate the BT... If so, then think... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  If BT does not work, then you can have some serious corruption of OS level, for which a clean reload of the OS could be the cure.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones BB Bold 9700 Trackpad stopped working

  Hi all

  IM new here, my trackpad stopped working today, I did the reboot by removing the battery, restored and got a new trackpad that work for all time and his cheek still upward!

  Any ideas? A factory restore would be worth a go?

  Thank you

  Sure!  Followw this process:

  Connect your data cable to your computer and the device.

  Can get the operational Blackberry Desktop Manager

  Once you have to market it must automatically back up your device. If not, then on the main screen below, click on "Back up Now".

  

  Now, we're going to reinstall your operating system.  But first, make sure you have a full load, otherwise, it may damage your device if it is interrupted.

  Then, in high single left-click device as shown below.

  

  Then, scroll down and click on "update

  Then, he will tell you that there is no update.  Click on 'View Other Versions' as shown below

  

  Then, it will give the list your current OS that has a checkbox, as well as previous versions. Keep the check mark when it is on your current operating system

  

  Then click on "install".

  Make sure you have the box for 'Return to the top device Data' that will restore all your data and settings after installation, as shown below.

  

  And there you go. No prooblems do not hesitate to contact me.  Have a great day!

  -Brian

• BlackBerry Smartphones BBM "BOLD" - pin problem

  I have a problem with the addition of pin contacts in my bbm. The pins are not pending or anything, it's just when I try to add by typing or copy/paste the PIN that it dosent add the contact. Instead, it appears a small menu saying dough/full menu. Even when I go in the menu it still dosent variefy anything on the PIN is added successfully. I can't add anyone, regardless of how many times I try. What should I do?

  I had the same problem, and I solved it by doing a reboot to cold (drums). Turn off (full) remove the battery, wait a minute, replace the battery, starts. This problem occurred after I installed MSN, Google Talk and Yahoo messenger which is supplied with the phone. I was using MSN at the time where that has happened - I tried to copy and paste a PIN someone gave me on MSN.  I had not even used Google Talk or Yahoo messenger for the first time again.

  I hope this helps!

  Colin

  P.S. When I 'Power Down' or 'Full Power Down', it seems to do the same thing, lock the key and the emptiness of the screen until the power button ispressed, who does to wake up. This isn't a true power down. How power really works down a "BOLD" BB?

  Colin

• BlackBerry smartphone Blacberry Bold 9700 does not turn on or charge

  My blackeberry "BOLD" had very low battery last night and I put on the pricing before you go to sleep when I woke up I saw that it is turned off and it won't turn again... maybe that the sons of the charger was fired and he unloaded. now, when I insert the battery in the red light lights for 60 seconds and then goes out... my phone won't charge or turn on.

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charge battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  Good luck and let us know!

• BlackBerry Smartphones are "BOLD" 9700 s unlocked Amazon.co.uk for sale?

  
  

  Really the question to the seller that the real issue.

  'SIM Free' normally means it is 'without a SIM card", not being tied to a contract with a carrier.

  However, once you get the device, you can have it unlocked relatively little expensive horizon wireless, they are honorable and trustworthy sellers of unlocking.

  To determine if your new device is unlocked.

  http://www.BlackBerryFAQ.com/index.php/How_do_I_determine_if_my_BlackBerry_is_%22unlocked%22%3F

  http://www.BlackBerryFAQ.com/index.php/How_do_I_unlock_my_BlackBerry%3F

  Good luck.

• BlackBerry smartphones is this a problem with my Bold 9700 flash memory?

  A few annoying problems recently with my Bold 9700.

  First, my Blackberry has suddenly started to massively delete recent appointments in my calendar, which will attempt to remove them from my Outlook calendar when I synchronize the device to my laptop.  This has not happened before, and I checked to make sure that the schedule is set to never delete nominations, and it is set correctly.

  Second, my Blackberry App World application (both on the device and online) does not display one of my installed applications, except one, but they are all still on the device and working properly.  I'm 18 apps installed from BB App World, beyond the pre-installed applications on the device, which are less than 10 MB in total size.

  The reason I think that the problem could be linked to the internal flash memory is that whenever I want to install an application, I usually get a message indicating there is enough memory and I have to uninstall some other applications to free up space.  When I checked my memory earlier, he said that had less than 1 MB.  I restarted the machine and now it tells me there is 12.2 MB of available space, which always seems incredibly low for me since I installed only about 10 MB of my own applications.  So, I delete the file all attachments of the device and do not keep e-mail on the device beyond 30 days, and all media is stored on flash cards, not in the device memory.

  The most important question I have to solve is how to prevent the device to delete data from calendar (it keeps recurring appointments, but has been deleted and everything before about two weeks ago).

  Hello

  It's an automatic protection mechanism with BBs. During the AppMemory (not the device, no media memory card memory) get low, the BB must start deleting things to preserve its ability to operate. Unfortunately, he really can't go after data... it can't really go after installed applications. Here are some tips to use:

  • http://www.BlackBerry.com/BTSC/KB15345
  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone
  • KB10183 E-mail messages are removed from the BlackBerry device until the messages expire

  In addition, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  Now, AppMemory is not just for the apps... the real BB operating system is here as well. Depending on the options you have included, which might be things bloating as well.

  Good luck!

• BlackBerry smartphone Bold 9700, problem WiFi for MSG of Yahoo, Google Talk, Windows Live :-(

  Hello

  I have a BlackBerry Bold 9700, I have access to WiFi Internet in my home and office, I installed Yahoo MSG, Google Talk, Windows Live from the site of BB, but when I click on connection button on all these instant messaging and displayed error

  «Service not enabled for this handheld»

  

  I have no data Plan on my Sim Card, but I still have WiFi Internet access and I can navigate with my BlackBerry,

  Kindly somebody help me?

  Best wishes

  Hossein

  I hope this answers better.

  http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

• Charge blackBerry Smartphones Blackberry bold 9700 problem

  I have a blackberry bold 9700 purchased recently. It runs under os 6, works perfectly, but one day I charge I unplugged to make a call and when I connected again nothing happen. I tried 2 different Chargers at each point of sale in my house, but nothing works. I can load it in a car, or a friend anywhere but home...

  dennyxd1234 wrote:

  Yes I know thank you for your time, I appreciate it! I connect it to a usb port, it displays connected my PIN

  It's good, it means that the connection to the USB port on your handset is good.

  I know that you may have tried this... but try again. New charger, new battery, charger different, different load location (another outlet). "You have a DC car charger, try it).

• E-mail account to delete Smartphones blackBerry OS 5; Bold 9700

  I have a Bold 9700 unlocked running OS 5 I used with a SIM card international of the United Kingdom and then foreign service briefly with a totally different supplier (on a business plan).  I have recently re-established his residence in the United States and am allowing my son to use the BB for now.  We have a new AT & T SIM card which has never had a BB account provisioned on this subject.

  I did a wipe securely on the phone.  The phone continues to receive messages from a yahoo.com account.  When I go to Setup-> configuration of personal e-mail and then click on 'back' (to not set up a new account), I get a message "there is no such thing as an email address currently on your Blackberry device"- and yet, I still get messages on the yahoo.com account and can respond, discover records, etc.  When I check the Service books, there is no registration for any book of service not associated with the email account; Indeed, no list of CMIME at all.

  How can I delete an e-mail access on behalf of yahoo.com this phone? How in the world he continued to receive emails?

  Thank you.

  Updated in case others run into the same problem.

  My challenge stretched for a few hours, first with AT & T and then with rising support BB (was helpful and professional, just BTW - took some time).  No one could understand at first how the phone was receiving emails when no e-mail account has been installed.  Turns, it could receive emails but not send.  The question of my previous service provider: Airtel India.

  Indian SPs are intensely competitive, and when you request a closure plan, several things happen: (1) it takes several days to kill the service. (2) they call you repeatedly ask if you want to transfer the SIM card / service to a parent, a friend, or convert a prepaid account, but to keep alive where you need (no matter how many times say you no). and (3) the MS maintains the 'active' account even after closing down for a period of 30 days or more - it is so if you decide to return to MS, you won't need to do a fresh install.

  My Indian Airtel account was ordered closed three weeks ago - kept Airtel my yahoo.com address active on the BIS servers.  So notwithstanding the fact that I used a card SIM ATT, BB servers somehow "linked" account e-mail on the physical device, and the e-mail was received.  Interestingly, I couldn't send / reply to emails, because no e-mail account has been created on the device - however, the aircraft was always receive emails.

  After three factory reset and reinstall, it took climbed BB support to 'kill' the Airtel connection to the device.  They came through in the end!

  My problem is solved and this thread can be closed / locked.