BlackBerry Smartphones BB ID was saved with a non-existent address - now cannot reset password
When I registered for the Appworld, instead of typing my e-mail address as @rogers.blackberry.net I typed as @rogers.blackberry.com
In any other system of record in the world, e-mail address would have been verified before accepting it. But developers Appworld apparently assume that people are perfect and never make mistakes.
Now, I can not receive the password reset email and I can not support. My provider, Rogers, insists that Appworld is a RIM service and they can help not only me but not equipment would also increase the issue of the RIM; I spoke to a Manager and the same thing. Appeal of RIM, they told me to go through my provider...
Tell me of RIM, do you think it is okay to ask for $49 USD to reset the password of someone?
I was a defender of long-time BB phones among my classmates and my business, but this kind of horrible, terrible, terrible experience trying to resolve something so little has convinced me that RIM has become so complacent on its position on the market is a waste of money to take care of its customers. Screw the customer!
After several days of trying different passwords and changes and to get the lock several times, I hit on the right. Now, I fixed the email address.
Tags: BlackBerry Smartphones
Similar Questions
-
Bbm7 blackBerry Smartphones will not be associated with my blackberry ID!
I downloaded bbm 7 last night which was very well when I go in there that you must agree to terms and then enter your ID in blackberry that I did and since all it says is "combining BBM with your blackberry ID. I rebooted several times but always say the same thing I thought I would try n delete then reinstall but there is no option anywhere to delete bbm someone help me please its me crazy Drivin'!
Hello and welcome to the community!
iznjen25 wrote:
I thought that I try n delete then reinstall but there is no option anywhere to delete bbmPlease see this:
- KB10040 How to view or delete applications on a BlackBerry smartphone
In my case, I can't so BBM to complete all steps of the installation (in my case, it has to do with the fact that I don't have any active data plan from my mobile provider... This is a sine qua non for BBM, so I do not think that it actually works on my device). But in your case, withdrawal (per above) and try again may be cautious.
He request and update the application identity BB as well? If that failed, then you have to force that.
Good luck and let us know!
-
BlackBerry smartphones why MAC different BT with MAC?
Hi, I was wondering my "BOLD" has the same IMEI and PIN code as that printed on the box, but the MAC does not match the MAC(which also provide on the box right side) BT. What is the difference between BT MAC and MAC? or how to sound different with my "BOLD", if they are the same?
Thank you!!
Hi and welcome to the forums!
I think BT (Bluetooth) MAC and the MAC (WIFI) to make the difference. The BlackBerry smartphone is not a
real MAC identifier.
Thank you
Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you
-
BlackBerry Smartphones unable to synchronize contacts with Desktop 7 subfolers
To set up synchronization of the various folders and files of data using BlackBerry Desktop Software 7.0, follow these steps:
- Connect the BlackBerry smartphone to the computer.
- Open BlackBerry Desktop Software, and then click Organizer.
- Click Configure next to the type of data (Contacts, calendar, tasks, notes) which requires sync with a folder.
- Click Advanced...
- Select the folders tab.
- Select the radio button to select different
Sync. - Navigate to, and then select the specific item to be synchronized in the list and click Add
- Click OK.
- Click OK.
Thanks for the Info. not familiar with the forums. Have since found the solution. It is a problem of blackberry, I had to set up a new profile of .pst and import all data.
-
Whenever I try to download whatever app world or click on my world, he always says 'there is a problem with the Blackberry App World. Please try again. "I can't download apps because of this, and I have consulted with my carrier in this respect. They said I should be able to access the universe of the app by wifi since I'm subscribed to a data plan Blackberry (BBM). They don't know what to do with my problem anymore. Everything else works except the app world. Help, please. BTW, I'm trying to access the app through a mobile internet captive universe. That this has something to do with it?
Hi trishthestranger
Please uninstall AppWorld options > device > application management.
Scroll down to BlackBerry AppWorld > delete.
or KB10040 : how to view or delete the application installed on a blackberry smartphone
Perform a restart on the BlackBerry this way: with the phone smart BlackBerry turned on, remove the battery for a min. and then reinsert the battery of waiting until it reboot.
Now, since your browser BB go to thewww.blackberry.com/appworld and install again.
After installation go to app world and see if you are able to download on a PC, you can also try to scan the barcode of this application, it will request a download link on your device. Please try it and let us know. But like I said try to download Over the Air.
Prince
Click 'Like' If you want to thank someone.
If problem resolves mark message (s) as a 'Solution', so that others can use.
-
BlackBerry smartphones enter the username associated with this smartphone
When I login with my ID blackberry an apper message telling to enter the user name associated with this smartphone
Please help me
In fact, it is not likely to help... to refer:
- KB28429 "Please enter the username associated with this smartphone" appears by connecting to BlackBerry App World with a BlackBerry ID using a smartphone BlackBerry 7
To paraphrase, what this means is that there is already a BB ID associated with this BB, and there is only one way to change the association ID BB to BB:
- KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
Whereas a WIPE seems drastic, it is nevertheless the only way to change the ID of BB BB is associated.
Good luck!
-
BlackBerry Smartphones battery dies every day with no activity on the phone
My only use of the phone has been reading an email and read a few posts on facebook and the battery does not last. Is there a way to know what is happening? What he consumes like crazy?
Thank you
2paczek wrote:
checked .no apps don't nothing im v user ive had experience dealing with bberrys for the last 4 years and never get this, you have a lot of things on the phone and don't want to reinstall os.9790's phone outside assistance from issues.please batt
Hi 2paczk
Welcome
Press menu for a few second it will pop up a screen and will let you know how many applications are running in the background. In addition, your home screen page go to Option > device. > Application management > move your Trackpad right or left, it will display the Cpu uses screen. Please check which application uses the maximum of resources also what is your version of software for the device. Also, take a look at this Knowledge Base Article:
KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone.
Prince
Click 'Like' If you want to thank someone.
If problem resolves mark message (s) as a 'Solution', so that others can use.
-
BlackBerry smartphones is this a problem with my Bold 9700 flash memory?
A few annoying problems recently with my Bold 9700.
First, my Blackberry has suddenly started to massively delete recent appointments in my calendar, which will attempt to remove them from my Outlook calendar when I synchronize the device to my laptop. This has not happened before, and I checked to make sure that the schedule is set to never delete nominations, and it is set correctly.
Second, my Blackberry App World application (both on the device and online) does not display one of my installed applications, except one, but they are all still on the device and working properly. I'm 18 apps installed from BB App World, beyond the pre-installed applications on the device, which are less than 10 MB in total size.
The reason I think that the problem could be linked to the internal flash memory is that whenever I want to install an application, I usually get a message indicating there is enough memory and I have to uninstall some other applications to free up space. When I checked my memory earlier, he said that had less than 1 MB. I restarted the machine and now it tells me there is 12.2 MB of available space, which always seems incredibly low for me since I installed only about 10 MB of my own applications. So, I delete the file all attachments of the device and do not keep e-mail on the device beyond 30 days, and all media is stored on flash cards, not in the device memory.
The most important question I have to solve is how to prevent the device to delete data from calendar (it keeps recurring appointments, but has been deleted and everything before about two weeks ago).
Hello
It's an automatic protection mechanism with BBs. During the AppMemory (not the device, no media memory card memory) get low, the BB must start deleting things to preserve its ability to operate. Unfortunately, he really can't go after data... it can't really go after installed applications. Here are some tips to use:
- KB02843 What is the function of low memory manager on the BlackBerry smartphone
- KB14320 How to maximize space and power battery life on the BlackBerry smartphone
- KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone
- KB10183 E-mail messages are removed from the BlackBerry device until the messages expire
In addition, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.
Now, AppMemory is not just for the apps... the real BB operating system is here as well. Depending on the options you have included, which might be things bloating as well.
Good luck!
-
I'm in trouble. I suspect either BlackBerry World does not support two-factor authentication, or I'm doing something wrong. If you use with Paypal VIP access into the world of BlackBerry and to do with success, please tell me how you do it.
Background...
Today I received the error described at http://support.blackberry.com/kb/articleDetail?ArticleNumber=000036300
I had created Paypal in BlackBerry World before I had activated two-factor authentication in Paypal, but I made purchases since then without problem, until today.
I deleted Paypal but could not add it back.
I found this old thread which shows the BlackBerry World does not have authentication to two factors, but this is an old thread and maybe things have changed.
I tried with just: password right and I tried with password and code added at the end of the password.
Follow-up...
Finally, it worked.
Think about the possibility that BlackBerry World supports authentication two factor and that maybe I have do the procedure correctly, but maybe there is a temporary break in the system somewhere, I kept trying periodically.
Finally, it worked. Even after moments before getting the same error, it finally worked.
So, to confirm: If you configure paypal as method of payment in the world of BlackBerry, and you use two-factor authentication with paypal in conjunction with VIP access, enter your PayPal username and password and then add the authentication code on the end of your password.
Suggestions if you get an error saying message try again later: wait a minute. Look for the code update and use this code immediately. Do not use a code that is subject to maturity; wait for a charge code and use it immediately. If you still get an error message, try again several times, with a charge code every time. If you still get an error message, wait a few moments and try again.
-
There was an earlier version of the OS 5 (I don't remember which) that I was using with the 8900 which seems to connect to WiFi networks automatically known to me. For example, once I have connected to my home and work wireless networks (at least once), it could automatically connects with these networks when I'm in the neighborhood. I didn't change anything on the BB or manually switch networks.
However, since using 5.0.0.46 1, the 8900 is no longer connects to the known WiFi signals automatically. Someone said that this has something to do with the setting of the 'unique scan profile' option in the WiFi configuration options screen. But I tried to turn this option on AND outside, and it seems to make no difference. Indeed, if this option is disabled, the 8900 does not connect to ANY WiFi network. If this option is enabled, it only connects to the network I need to manually choose.
Can someone tell me what their experience with automatic connection with WiFi networks known? Y at - it a setting or option that I'm not aware. It's a pain to always have to manually switch networks when I go back home to work and vice versa.
Thank you.
It seems that the problem I mentioned in the opening post is related to 5.0.0.46 1. Yesterday, I saw that there was a 'leaked' to the 8900 OS. This is OS 5.0.0.50 9. I download and installed this new OS and my problem went away. Now the 8900 will connect to known WiFi networks automatically when I "Enable single profile analysis" option unchecked.
-
BlackBerry Smartphones has tried to upgrade the OS to 4.5, now brick?
Hi all! I'm new to BlackBerry devices, and last week, I bought a unlocked Curve 8320 from eBay. I really loved. I jumped ship from an iPhone because I was tired of not having certain characteristics. I came across an update for the OS version was 4.2. I wanted to go ahead and get upgraded to 4.5. I consider myself an advanced and proficient computer user. Currently, I use my MacBook, so I pulled up from Parallels and installed Vista on a virtual computer. I found an article on the upgrade and got the update 8320M_PBr4.5.0_rel108_PL2.7.0.78_A4.5.0.81_Rogers as my carrier is AT & T and the phone was originally locked to T-Mobile. I guess I didn't have the update from T-Mobile as I feared that could re - lock the phone (please, correct me if I'm wrong but, as I do not know this for sure). I have saved everything and began the process of update with Desktop Manager v4.6. Everything seemed to go well until the point that it seemed he was installing the new software.
Now my BB is glued to a black and white screen, at the top "Platform BlackBerry 2.7.0.78" is written and there are some applications written in text just below. Address book, alarm, calculator, etc. If I try to click on one of them, I get an error or another. Desktop Manager is no longer able to recognize the device and MissingSync on OS X tries in vain to connect and synchronize with him.
I have my iPhone to fall back on now, but anyone can guide the in how I could restore it to its previous state or get the DM to recognize if I can retry the upgrade?
Hello and welcome to the Forums of Support BlackBerry.com.
I didn't update from T-Mobile as I feared that could re - lock the phone (please, correct me if I'm wrong but, as I do not know this for sure).
Who will be no way, once unlocked, always unlocked and nothing can change that. Similarly no matter WHICH carrier OS for THIS model will work, as long that delete you the vendor.xml file before the upgrade.
Your BB is very probably not brick. First of all, I recommend unplug BB from USB and restart the Mac and then reconnect the BB to the USB port, then running Vista, reopen DM and see if you can log in again.
If this isn't the case, I recommend that you find a friend with a PC.
-
I burned a DVD + R with success with a NON-DIVX FILE and the dvd was... Unfortunately not compatible with my dvd player Magnavox... I need to know HOW DO I FINALIZE MY DVD VIA MY COMPUTER? (WINDOWS XP)? Help, please
What software did you use to create the DVD?
You need DVD creation software to create a video DVD
that will be compatible with a free-standing DVD player.Perhaps the following freeware will help you get started:
(FWIW) It's always a good idea to create a system
Restore point before installing software or updates)DVD Flick
http://www.dvdflick.NET/Download.php
(the download is: "dvdflick_setup_1.3.0.7.exe")Save the file to your desktop or a folder on your
hard drive and install from there.Be sure to read the Guide:
http://www.dvdflick.NET/Guide.phpTutorials:
Tutorial DVD Flick
http://beginwithsoftware.com/videoguides/DVD-flick-Guide.htmlBurn any Format video DVD PC
http://www.freevideoworkshop.com/dvdflicktutorial.htmAVI to DVD with DVD Flick Guide
http://www.Digital-Digest.com/articles/AVI_to_DVD_using_DVD_Flick_page1.htmlTo create a video DVD base that should play in a free
permanent drive DVD... try the following...First... read the DVD Flick Guide to familiarize
with the program.Open DVD Flick and insert a blank DVD in your drive.
If the window of Autorun from your computer... just close it.
Click the project settings button and check... Video /.
Target format... residents United States... Choose... NTSC /.
Accept.The title button left click Add and navigate to your
Video clips and select the ones you want on the DVD.You can have by selecting one and then use
the up and down buttons.Left click on the button create DVD / OK / Yes / Yes.
Please wait while the DVD is created.
When the text "Completed successfully" is displayed you
DVD Flick can close. Now you can eject your DVD
and play in your DVD player.At some point you might want to buy more
Advanced Cyberlink, Nero, Roxio, software
Ulead, etc... but at least it is a start.Good luck.
-
See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link:
KB14202 How to remove a policy from IT to a BlackBerry smartphone
Read this article from RIM's Knowledge Base to reset your device to factory settings.
KB18998 How to reset a factory default BlackBerry smartphone -
BlackBerry Smartphones unable to add new contacts or edit existing ones
For these last days, I was suddenly unable to modify existing contacts or add new contacts on my 8520. I tried to back up data and decommissioning and the upgrade of the operating system and updated to the current operating system, but I still have the same problem. I just 340 contacts...
Please help for technical assistance...
Please remove the Yahoo! Messenger or Windows Live Messenger because he has problems with phones OS5 resulting in the inability to modify and add contacts.
-
I had my first Sprint BlackBerry Monday last and more later added an e-mail address BlackBerry and three other accounts (account of 1 year aol, the other two of my own Web site servers), and everything worked very well. Then one day there I put filters on the AOL account to stop some of the bulletins and specific emails of will and clutter up my BlackBerry. Now, none of my emails are going through to BlackBerry except those I send myself to one registered email accounts.
I've removed the filters, return Service directories and re-recorded the device through the Table of accommodation, but nothing has worked. I only put in place filters to search for e-mail addresses and forward them not the BlackBerry, but it seems to be all filtering, and I can't cancel the behavior.
Any ideas on how to solve this problem?
I just wanted to know that I finally understood the problem. I had inadvertently turned on the firewall under Options-> security settings for blocking the BIS server. All is well now.
Maybe you are looking for
-
APPLE TV 4 with onkyo receiver
Hi all I just upgraded my audio/video receiver to the onkyo tx-sr444 4K pass thru etc... But having to get the the sound is to say, Dolby on the apple tv directors and the fact that it is not an optical port on the latest version of the Apple TV Im a
-
Webcam no longer works can take pictures but do not save them
Webcam has worked, then stopped can take pictures but do not save them just freezes. Flash playerask to allow b.static.ak.fbcdn.net to access camera & microphone. When you put the camera upward settings it says usb peripheral vido anyone can help
-
Help connect to a return address listfield on-screen who called it with the selected data.
-
Problems with the Android SDK 23.0.5 and EPCO
I got the error ".../sdk/extras/google/gcm/gcm-client/dist does not exist. As described here:https://blogs.Oracle.com/mobile/entry/oracle_enterprise_pack_for_eclipseI downloaded EPCO 12.1.3.1.1 Oracle and have the Android SDK 23.0.5.But in the SDK So
-
How to edit emailfilter.xml on TIME?
Hi people.Thus, my Linux skills are quite fragile, to say the least.We have the VAPP for Horizon eval vCops (5.7), and I want to implement some of the statements.By reading the manual, it seems that I need to change the emailfilter.xml on the virtual