BlackBerry Smartphones BB Messenger - Contact display problem

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• BlackBerry Smartphones 8220 Flip external display problem

  I am a new blackberry owner and this is my first ever blackberry devive, so please be patient with me

  The external display on my 8220 Flip is not how it was all day yesterday after I bought it.  Constantly, the external display shows the clock and extinguish.  I loaded last night on the bedstand, and this morning it was still on.  Music playback works well, but the clock still shows if music while the valve is closed.  External for pause and volume buttons work correctly and cause externally 'now playing' screen appears briefly, but then it goes right back to the clock.

  I don't know exactly how this would have changed, but it seems to happen when I changed from one theme to another, unforutnately, that it has not corrected itself by returning to the correct behavior, after that I went back to the original theme.

  I'm almost certain that this must (eventually) have some sort of negative effect on the life of the screen and battery.  Can someone point me in the right direction to solve this?

  Thanks in advance!

  Contempt, I thought about it.  A hard reset is the display external back to normal behavior (remove the battery while the phone is ON, then wait a minute and then restarting him).

  Hope this does not become a regular thing with my new phone :-)

• BlackBerry Smartphones BB Messenger disappeared

  I tried the update Blackberyy Messenger by downloading and installing a later version on being invited by the Blackberry World. Later, I realized that BB Messenger is gone off my phone, but App World it says it is installed. I tried to remove and reinstall and it won't allow me. Help, please.

  Hi TroymanMartin

  Welcome to the Forums of the BlackBerry Support

  First try a battery pull restarts, if it is still impossible to locate and remember it's not hidden, to check that the screen is in the Panel Home screen ALL > press the Menu key and select "Show all icons" or icon to display "." It will show all of the icons that were previously hidden. If you see BlackBerry Messenger icon like grayed then highlight it and press the Menu key and select the icon to display, also search your folders as the Application of Instant Messaging folder, etc..

  If it is still impossible, then try reinstalling the BBM, but first on your homescreen go to Options > device > application management > locate and delete BlackBerry Messenger from this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload for download the latest available for your device.

• BlackBerry Smartphones BB Messenger works do not at all

  Hey everybody,

  Just got my new and first ever blackberry (curve 8520) and have been very happy with it so far. No problems to connect to the wi fi etc.

  However when I tried to use Blackberry messenger I got problems. I don't get requests for contact with my friends and my claims are not being received. I tried the software supplied with the phone, then put original to update the software and restarted and still have the same problems! I don't know if there is some kind of "set up" I do - I can't find any mention of this in any of the documents.

  Thanks in advance,

  Taylor

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then, call your carrier a inquire to have added to your account BlackBerry data Plan.

  Good luck.

• BlackBerry Smartphones BB Messenger disappeared after update

  I downloaded the new update to Blackberry Device Software v5.0 yesterday, and I discovered that my Blackberry Messenger has disappeared.  Here's what I tried to get it back (and none of them worked):

  1A tried to 'restore' my BBM several times

  2 reset (pull out the battery) on my phone several times

  3. delete the "restore BBM" button/option (which, for whatever reason, deleted my application AppWorld) and re-installed BBM

  My phone details are below.  If you have any suggestions on how I can fix this, please help!  I love BBM and I would like to start using it again.

  Thank you very much in advance!

  Carrier: Verizon Wireless

  BlackBerry AppWorld v.1.1.0.2.0

  Phone for personal use

  BlackBerry 9530

  Smartphone (3G, CDMA)

  v.5.0.0.328 (Platform 4.2.0.128)

  Band 3G 1

  V.3.8.5.85 cryptographic kernel

  Brand version: 1.0.105.343n

  The micro Edition configuration: CLDC-1. 1

  Micro Edition profile: MIDP - 2.1

  Micro Edition JTWI Version: 1.0

  Micro Edition Media Version: 1.1

  Micro Edition PIM Version: 1.0

  Micro Edition file Version: 1.0

  Micro Edition Bluetooh Version: 1.1

  Micro Edition location VErsion: 1.0.1

  Here's an article in the knowledge base on the issue:

  KB10151 BlackBerry Messenger icon does not appear on the BlackBerry smartphone

  I found the fix that works is to remove the app BBMessenger Options > Advanced > Applications.

  Then restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once back to the top, then use your BlackBerry browser to go to http://www.blackberry.com/blackberrymessenger and download and install the application again.

  Once completed and restart the device once again, look in the instant messaging or downloads folder.

• Question of blackBerry Smartphones Yahoo Messenger...

  I've been using Yahoo Messenger and it works very well.  Today I tried to send a photo to a Messenger contact who I was in a conversation with and I got an error saying that it did not have any contact.  When I looked at the status of the person, I was chatting with, it says offline, which I know was not the case.  This is not a chat text effect.  It only becomes a problem trying to send media.  Messenger has the status of the person as being "offline" then when the phone trying to send a picture, he doesn't see one online.

  If someone has noticed this?  Is there a solution?

  I send photos throughout the day at work and they are sent by IM would be so much better than e-mail.  I can receive pictures via the Instant Messenger, just cannot send until I can get the phone to see the recipient as being 'online' or 'available. '

  Thank you

  In fact, I logged ym and back in. The contact then showed as being available.

• BlackBerry Smartphones lost all contacts during software update

  Hey I've just updated v4.6 on my "BOLD" and now I can not find my contacts... info calendar and Outlook still there but all my contacts were lost... Help!

  Thank you

  Hello and welcome!

  Depending on how you did the update, it may have created a backup file on your PC. If you did the update via attached USB on your PC (for example, no OTA), search your hard drive for a file with an extension of the RPI (*.ipd). Inspect the results (date/time of the file) and choose the one to use in the restore. Then, run the DTM software and perform a selective restore:

  • KB10339 How to restore data from a backup file to the BlackBerry smartphone

  If you update OTA or skipped the backup office during the update, then I'm sorry for your loss, but there is nothing to do.

  Best.

• BlackBerry Smartphones BB Curve 8520-Facebook problem

  I'm having a problem with the connection to Facebook app and stay connected.  I get error messages:

  (1) your login session has expired.  Please re - connect to Facebook app.

  (2) Server Facebook returned an unknown error and is not able to respond to your request.

  Does anyone else have this problem.

  P.S. I just upgraded to v 1.9 of Facebook.

  Hello

  See this KB for more useful information:

  KB25326 "Your login Session has expired" appears to attempt to connect to Facebook for BlackBerry smartphones

  Good luck!

• Problem blackBerry Smartphones BB Messenger Update

  Hello

  I've had my new fantastic 9700 for about a week now and I love it!

  But

  This morning, I find that whenever I'm in BB Messenger I get a box that says "Upgrade available"

  I click on the "link" box and go to the page, it takes me to explore.

  There is a big gray button on the screen that say "Download", but I can't click on it... I hold the top arow and click on and nothing happens, I tried zooming and I tried pressing ENTER.

  Tried to do a search on Google too and it wouldn't let me click on the search button.

  Is this a common problem?

  Thank you

  Try going to www.blackberry.com/messenger from your browser and work from there. I have encountered this problem once when I was reviewing only went from a pile and then everything was fine.

• Update blackBerry Smartphones BB Messenger problem

  Hello

  I looked and I don't see the same question anywhere so here goes, I last night added a few new themes for my storm, when you add it wanted to update my Blackberry messenger, so I leave it, now, I have the following problem:

  When I go to 'Instant Messages', I can go I can't enter BB Messenger, the only way to view messages from my friends is to go to 'messages', but then I don't see while the first bit they wrote when I enter the conversation he disappeared

  Can anyone help?

  J

  XX

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Now try opening BBMessenger again.

• Name of the Contact to blackBerry Smartphones don't be displayed not only the locked phone

  When someone call me if BB 9700 phone is unlocked, phone number and contact name is displayed and I know who is calling.

  If the phone is locked, only the phone number is displayed. Hard to know who is calling.

  This problem appears after I upgraded to OS5 OS6.

  Could you help me?

  Thank you in advance.

  Concerning

  1. you probably have "Content Protection" located on your address book.
  Look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no
  * If you don't see it here, your device operating system handles this differently. Look at the Options > Security > encryption.

  2. go to Options on your device > Security Options > encryption > include contacts the value 'No '.

• BlackBerry Smartphones BB Messenger problem

  After I updgraded my OS on my 8330 and my wife 8330, for some reason, whenever I reboot and go to the BB Messenger, he tells me that I've changed devices and it asks if I want to send a message to my contacts in the opposite case, the contacts will be lost.

  Any ideas?

  I can give me Kudos?

  Well, I got frustrated and tried a number of things.

  Finally, I just used Desktop Manager, deleted BB Messenger.

  Re added BB Messenger.

  A selection restore my BB Messenger data from a backup file on my thumb would lead 2-5.

  Only lost contact, and I already have a PIN...

  I hope this might help someone else with the same problem and illustrates the need for frequent backups.

• BlackBerry Smartphones WhatsApp messenger message history and memory card problem

  Hello BlackBerry

  I just moved a user of symbian from nokia to user BB

  I bought a new curve BB 9360 and installed a micro sd 32 GB inside card and worked well but I had a lot of problems with the unit it self and I had to replace it with another and I did today. (the same thing and I took my 32 GB card and replaced in my again just to save time of re photos and files to the new address.)

  I have installed whatsapp on the first via app world

  He did and has worked very well and worked the message history

  But today, when I installed whatsapp on my second one (appliance) successfully

  I opened the settings and found that the message history is set to media card

  but there is an error indicating that a file is not found or missing

  and when I cat no message history is saved as he says at every summit a message message history chat is disabled

  memory card is to play

  Note that: my memory card is new and working and worked very well on the previous model of the same device

  and yes I can access photos and music

  Please help I'm new to BB

  Hello hmthepirate

  I already did, but nobody answered me so far

  but I managed to fix it my self

  Here's what I did

  1 - update appworld

  which resolved many questions about app world

  2 - app world offered an update to whatsapp Worm worm (2.6xx) (2.7.xx) so I've updated and voilla it solved the problem, so far, no error and it works

  Thank you very much

• BlackBerry Smartphones BB Messenger PIN - sold my phone problem

  Hi all, I just sold my Storm, (to get a storm 2) before I sold it I finished an erasure of all data, but I am now a little concerned by the Messenger of BB PIN - the new owner will get messages from my contacts? Can I somehow close this PIN?

  Any help will be appreciated, as Vodafone are not help!

  Thank you

  ReAx99 wrote:

  Hi all, I just sold my Storm, (to get a storm 2) before I sold it I finished an erasure of all data, but I am now a little concerned by the Messenger of BB PIN - the new owner will get messages from my contacts?

  It depends on what type of messages.

  SMS / MMS: not because it is tied to your carrier account.

  E-mail: not because you deleted the BIS account

  PIN messages / Messenger of BB: Yes, they will be if your contacts still use that PIN.

  You can send a mass PIN all your BB friends notifying them is not to use your old PIN more.

  ReAx99 wrote:

  Can I somehow close this PIN?

  No, because this PIN is now up to the new owner of the device.

• Problem blackBerry Smartphones remove a contact

  Hi can someone help me...

  I have a contact in my address book that I need to remove. I have tried the methods specified which are recommended by the function 'help' on the phone. Nothing seems to work. They are also a BBM contact, and I tried to delete them that way. Remove the BBm contact, she always leaves me the contact in my address book. I tried editing, but the prompt tells me just save data externally... Whatever that means.

  In any case, it is still there and IRRITATING me... Please help someone!

  OK, in this case, I think I might have understood.  Thanks for this info!

  What you were sent is called contact .vcf.  Another person suggested the following solution in another forum.

  1. backup your contacts using the BlackBerry Desktop Software.

  2. now go back and restore your contacts database.

  This should ensure that you can edit or delete this contact information.

  Try and if it still does not work, let me know and I'll ask for more information.