BlackBerry Smartphones BB8330 Bell v4.3.0.124 - how to add a '1' to the Canada or US long-distance numbers withput the smart dial option?

Hello... I called Bell to find out how to add a 1 to my long distance numbers and they said go to options > numbering however my BB8330 has no chip / or display option smart dial under "options".  Currently my long distance numbers are programmed in contacts showing the 1-800-XXX-XXXX but when I dial number, the screen don't watch not '1' operator said that the number cannot be completed as composed, please check the number and dial... which means I actually have to dial the number with a '1' myself.  It's a pain.  What is the point of store the reference long distance with a '1' if I have to do this all the time?  Someone at - it a response?  Yet ONCE... my phone is not smart dial option. I tried to find it under other headings, but not luck and can't find anything online that helps so far.

Thank you!

Your phone has the option of smart dial.  From the home screen press the green phone button.  Then press menu button (to the left of the trackball) and go to Options.  Then select Smart dial.

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