BlackBerry Smartphones black & white icons on "BOLD"

Similar Questions

• BlackBerry Smartphones Black Berry Bold 9900 only able to ring if number in phone contact list

  Black Berry Bold 9900 only able to ring if number in phone contact list

  can someone help me solve the problem above his on optus and has just the stock of claims on this subject.

  Would appreciate any assistance.

  Perfect phone in all other respects.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones restart clock icon popping up and battery drain

  My BOLD 9650 seems to be constantly rebooting. I'll see the clock icon running (same as on reboot) pop up randomly and the dough runs very quickly. This could be the cause and what can I do to prevent it. I'm on OS6.

  You may installed applications?

  Back up and conduct security wipe. Does not restore your installed applications. See the following articles.

  • How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • How to delete all data and applications in the BlackBerry smartphone using the optio security wipe...

  See if there still exists. Otherwise, let us know.

  Thank you.

  Good luck!

• Untrapped exception blackBerry Smartphones: java.lang.illegalstateexception on bold 9900

  Hello

  Bold 9900, 7.1.0.746 (2108)

  whenever I restart my phone, the message (eception exception: java.lang.illegalstateexception) always showed.

  and I have to click 'OK' 4 times before the message passed...

  I can not invite any person on BBMessenger and my group message does not appear on the message application

  So frustrating

  Help me please...

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry Smartphones Error Message icons?

  Hi all

  My Blackberry Curve 9330 running OS6 just started getting strange messages appear on the home screen next to the icon of notification by e-mail under the time display.

  The first time was this morning when I had a red triangle with exclamation point white icon with the number 54 next to him.  The only way to clear the error was with a battery pull.  The second error came that night when I heard a long and extended BlackBerry beep and a red circle with a white exclamation point icon with a 1 next to him appeared in the notification on the top bar where the previous error icon had been.

  My questions are:

  • What do these error icons mean?
  • Where can I find documentation that explains these icons?
  • What, if anything, can I do to correct this / these problems?

  Thank you!

  -Nathan

  I found the problem.  It was not at all an error message.  I installed the AccuWeather for Blackberry app and discovered that this program is the culprit.  AccuWeather's weather alert notification icons that appear in the notification bar.

• BlackBerry Smartphones BB App World - 9700 "BOLD"

  When I go in the app world, it is said that a BB update identity is necessary, but when I install it says constantly BB identity installation failed. Please try again later. (80003) I tried to turn off the radio activation & use only WI - FI only, but he said too low to operate the radio. What should I do? A lil' help please

  Hey Imaan-k,.

  Welcome to the community of BlackBerry Support Forums.

  Follow these steps to download the identity of BlackBerry:

  1. On the BlackBerry smartphone, select Options > Advanced Options > TCP/IP
  2. Select the APN settings
  3. In the APN field, access to the Internet
  4. Save the settings
  5. Remove the battery from the BlackBerry smartphone
  6. Insert the battery into the BlackBerry smartphone
  7. Open BlackBerry App World
  8. Update attempt

  Note: Once completed, restore the APN back to normal settings.

  Let me know if you have more questions.

• BlackBerry smartphone App error 606 on Bold 9700

  Hello world

  I installed OS6 on my bold9700 lastnite and my phone shows "error app 606" asking me to reset but when I do, it says the same thing. I would have tried to re - download another OS on the phone but I can't even open the phone via the desktop device manager. I really need help; I'm already bored without my blackberry phone. I need advice from anyone who has a "proven and effective" solution.

  Thanks to you all

  Hello omico4life,

  Perform a hard reset by removing the battery from the BlackBerry smartphone and reinsert. For more information about this procedure, see KB02141.

  If the error message persists, perform a reload or upgrade the BlackBerry Device Software. For more information about this procedure, see KB10144.

  See you soon,.

• BlackBerry Smartphone keyboard lock icon disappeared (curve 8520)

  Hello

  I have recently supported a Blackberry Curve 8520 - I noticed that, once I had connected to my PC via Blackberry Desktop Manager, the icon for the keyboard lock has been removed from the menu.  I looked in the obvious places in the Options to try to restore the icon but can't see anywhere that allow me to ths.  I was also looking for hidden objects, but nothing seems more to be hidden.

  Is it possible to restore the icon?

  Thank you all.

  You may update the software? The lock has changed in the latest versions of the software in all areas for the devices.

• BlackBerry Smartphones Black berry messenger icon dessapear Bold 9900

  How can find messenger blackberry Bold 9900, icon is instaled, but I can access, this happens after clear Save all information and recovery of.

  Any help is welcome.

  CPL. Mantarraya

  Step 1 is to press the menu button on your phone on your home screen and select Show all or show all, according to what is available. If that solves your problem, you are welcome. If this isn't the case, read on.

  Step 2 is to reload your OS. To do this, connect your phone to your PC and open BlackBerry Desktop Software. Once your phone has been adopted by the software, click on device at the top, then click on save and make a backup. Once the backup is complete, click once more on device but this time, click on restore and restore the backup that you made. This will restore your BBM your homescreen icon.

  Let us know if that helps you.

• Why blackBerry Smartphones are the icons on my homepage only in black and white?

  This is a new BB Curve 8900, and at the same time the icons were in color.  Now only in B & W?  How can I activate the color back?

  You upgrade the operating system without re - load the theme you used before?

  Go to Options > themes and select your theme.

• BlackBerry Smartphones Black screen, white screen & reload software 507

  This is my first post on a forum, so please, be gentle.

  I have a Blackberry Curve 8530.  Several months earlier, during a daily use, the screen would go black all of a sudden.  A battery pull would solve this problem for a while.  Finally, it has become more common.  Symptoms have changed (it seems that if I put the phone down too quickly it would reset), the phone turn on, then immediately go to a white screen where everything was undetectable by my computer.  I contacted my service provider and they said the phone was toast and (surprisingly) gave me a free ready to use for the duration of my contract (all information transferred via an old backup, so nothing has been lost) after that my new phone work I left my curve is connected to my office.  Yesterday as I was leaving I watched again once the phone, and the screen was white and telling me to reload software 507.  I plugged my computer to start the process and to my surprise, the computer has detected all of a sudden the phone and successfully upgraded the software.  Everything was beautiful, I exceeded the password stage and he would just start to recharge my information when the screen faded empty again.  I always free loan phone, so it's not a big deal, but it's so annoying as to what could be the problem.  Now the computer can detect is more the phone again.

  Thanks for reading my long post.  Any help that can be provided would be greatly appreciated!

  Chance if you can do a battery pull and try

  http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...

  for a reload of software.  No guarantee, because the computer does not pick up the phone on a consistent basis.

• BlackBerry smartphones email notification icon stay always with the White Star on red circle (new article)

  Hello

  I'm a french user of BB 9810 2 years last week there was a problem: the e-mail notification icon always stay with the white on red circle (new point icon) star although all emails are read.

  Do you know a tricks to turn off the White Star on red circle?

  Thanks for your reply due diligence must

  JCV

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• Problems of blackBerry Smartphones with implementation of the Bold 9780 e-mail accounts

  I just bought a Bold 9780 and try to set up the e-mail.

  I go through the Configuration tab e-mail accounts. I click on it - get a square of black smal who shows brefly and rest of the configuration screen.

  Trying to Exite of installation, the phone freezes. I can't move to cancel. The only way out is to remove the battery.

  The other function in the running Configuration all OK (except for Blackberry messaging, but who is because no e-mail account has been configured).

  All other functions allow me to exit the right way.

  I have internet and WiFi access on the phone.

  Any advice much appreciated woould.

  On connection management screen, click on the State of Services.
  What is the status of the BlackBerry Internet Service?

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• Screen blackBerry Smartphones Black, red light flashing

  I was downloading an application when a screen message told me to reboot to continue the installation. I pressed the Off button, but now, despite pressure on the Start button, the phone will not come alive, even if she was recently charged. There is just a black screen and the little red light flashes from time to time.

  Hi HarryTyrrell

  Welcome to the BlackBerry Support Community Forums

  By pressing the button Off is not the correct way to restart our BlackBerry device, please perform a battery pull reboot as this device while is powered on remove waiting battery for a min. and then reinsert it wait until the device take a long restart. See if that helps.

  If this isn't the case, then try to start your machine in Safe Mode and in Safe Mode uninstall your downloaded recently or that you think is responsible for this.

  KB17877 How to start a smartphone BlackBerry in Safe Mode  

   

  Try it and tell us.

  Prince

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  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphone App world icon is missing from my home screens and download

  I've upgraded to Blackberry App World version 4.0.0.63 on my Blackberry Bold 9780 yesterday. After re-booting the phone, my App World icon was suddenly missing from my home screen. It was not on my download screen. I could also find when you do a search for App World. I reinstalled from the Blackberry App World site. I always had the same problem. Then a friend suggested I have uninstall App World of settings: device: application management: Blackberry App World - and selecting delete in Options. I did this - and then re-installed App World AGAIN on my phone from the Web site. And the problem still persists. Do I really have App World on my phone or not? If I have it on my phone, how and where can I find the icon - so I can place on my home screen.

  See the article knowledge base on this issue.

  • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63

  Also, if you want to revert to the old version of App World then try the following link.

  http://mobileapps.BlackBerry.com/DeviceSoftware/entry.do?code=appworld3