Untrapped exception blackBerry Smartphones: java.lang.illegalstateexception on bold 9900

Hello

Bold 9900, 7.1.0.746 (2108)

whenever I restart my phone, the message (eception exception: java.lang.illegalstateexception) always showed.

and I have to click 'OK' 4 times before the message passed...

I can not invite any person on BBMessenger and my group message does not appear on the message application

So frustrating

Help me please...

Hello and welcome to the community!

There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

There may be a code updated to the value of the carrier - check out them through this Portal:

The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

Good luck and let us know!

Tags: BlackBerry Smartphones

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