BlackBerry Smartphones Blackberry 9360 Curve will not receive any e-mail

I am confused, tried a number of things, but without success.

I started yesterday to this mobile service, the phone is an old phone company but my child used with the same service for a year. I bought a new sim card for it. Everything else seems to work.

I can send emails with the BB device but it willl not receive emails.

I'm with Bell and sympatico e-mail use.

I called the technician of Bell and he accompanied me the steps to switch to IMAP. @bell.net but the

e-mail adjustment function doesn't have an "Advanced" tab  I follwed Bell online help and it shows this "Advanced" tab

below "synchronization" in the e-mail settings.  I don't have this tab.

While setting up the email, I get an error message that my e-mail account information is incorrect, but I checked and rechecked and it is not bad... so I re - enter the password.  Then I got the email of Activation Server with "congratulations you have correctly set up to...» "you email and should begin to receive emails in 20 minutes.  But no e-mails arrive... I can send but no e-mails arrive.  In addition, the emails are not displayed on my account online.

It synchronizes only address book.

I tried to wipe the device and starting over... twice.

I tried without decommissioning the phone of 7.1 in 7.0 software.

I tried to go to the e-mail to integrate with the BB browser, I get an error.

I tried to return the Service directories.

But without success.  I'm about to ditch BB, but want... ideas? Call me a BB technician? Help!

Thank you

Joe

He now works for unexplained reasons.

Its now 2 days after the start of the service with Bell.

I deleted the email account for the nth time (do this time 6 or 7) but this morning NO error message.

He has no explanation.

I tried to configure an AOL e-mail and... HE has WORKED with no error message.

Then I tried setting my Sympatico email upward but delete the synchronization, and now I get emails. WOW, its been a crazy 2 days I had to buy a new BB.

Not sure if sync address had nothing to do with him because I was getting the same AOL installation error messages.

Just happy that I can receive e-mails.

I think it had to do with the service and Bell... but who KNOWS! Ecstatic!

Tags: BlackBerry Smartphones

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