BlackBerry Smartphones N Button does not receive any e-mail

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• BlackBerry Smartphones Menu button does not work

  A few weeks ago the seer of the call back button and went out. She came back a day later. These same two buttons are out this morning and now the menu button does not work correctly. When I hit him, he types "jk" in the search menu. A battery pull did not help

  So I played with him and I pulled the plastic that covers the button and it moves a little and now the menu button works.

• BlackBerry Smartphones lock button does not work after update

  Since the last update on my Blackberry Bold 9780 the 'lock' button no longer works.  How to solve this?

  You can try without decommissioning of your BlackBerry smartphone to the previous version to test it for me?

  Plug your smart phone BlackBerry on your PC and then launch the BlackBerry Desktop Software.  Before you do anything that this, backup your device.  Then click on the device and then update.  Choose see other Versions in the pop up screen then choose 6.0.0.461 from the list.

  If you can try this when you have the opportunity, so I would like to know if the lock button works, it will be useful in the diagnosis, be it a bug of software or a physical problem with the device.  You can let me know the results.

  Thank you!

• I'm locked out of my iphone5 not connected to my wifi at home and my home button does not work, any ideas on how to fix?

  I'm locked out of my iphone5 not connected to my wifi at home and my home button does not work, any ideas on how to fix?

  < re-titled by host >

  Take it to an Apple Store for repair or replacement.

• Outlook express 6 will not receive any e-mail, send e-mail

  Outlook express 6 will not receive any email from verizon but not email.  Tired separate identify and clear and redo account?

  An unknown error has occurred. Account: 'incoming.verizon.net', server: 'incoming.verizon.net', Protocol: POP3, Port: 110, secure (SSL): no, error number: 0x800C0133

  Now it means everything. Error number: 0x800C0133 = a corrupt Inbox.

  Move any message you want to save to a local folder that you create. Then, remove the problem of Inbox as follows.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

  With OE closed, find the box of Inbox.dbx and delete it. Another will be created automatically when you open OE.

  General precautions for Outlook Express:

  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

  After you're done, followed by compacting your folders manually while working * off * and do it often.

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  Bruce Hagen
  MS - MVP October 1, 2004 ~ September 30, 2010
  Imperial Beach, CA

• BlackBerry Smartphones Blackberry 9360 Curve will not receive any e-mail

  I am confused, tried a number of things, but without success.

  I started yesterday to this mobile service, the phone is an old phone company but my child used with the same service for a year. I bought a new sim card for it. Everything else seems to work.

  I can send emails with the BB device but it willl not receive emails.

  I'm with Bell and sympatico e-mail use.

  I called the technician of Bell and he accompanied me the steps to switch to IMAP. @bell.net but the

  e-mail adjustment function doesn't have an "Advanced" tab  I follwed Bell online help and it shows this "Advanced" tab

  below "synchronization" in the e-mail settings.  I don't have this tab.

  While setting up the email, I get an error message that my e-mail account information is incorrect, but I checked and rechecked and it is not bad... so I re - enter the password.  Then I got the email of Activation Server with "congratulations you have correctly set up to...» "you email and should begin to receive emails in 20 minutes.  But no e-mails arrive... I can send but no e-mails arrive.  In addition, the emails are not displayed on my account online.

  It synchronizes only address book.

  I tried to wipe the device and starting over... twice.

  I tried without decommissioning the phone of 7.1 in 7.0 software.

  I tried to go to the e-mail to integrate with the BB browser, I get an error.

  I tried to return the Service directories.

  But without success.  I'm about to ditch BB, but want... ideas? Call me a BB technician? Help!

  Thank you

  Joe

  He now works for unexplained reasons.

  Its now 2 days after the start of the service with Bell.

  I deleted the email account for the nth time (do this time 6 or 7) but this morning NO error message.

  He has no explanation.

  I tried to configure an AOL e-mail and... HE has WORKED with no error message.

  Then I tried setting my Sympatico email upward but delete the synchronization, and now I get emails. WOW, its been a crazy 2 days I had to buy a new BB.

  Not sure if sync address had nothing to do with him because I was getting the same AOL installation error messages.

  Just happy that I can receive e-mails.

  I think it had to do with the service and Bell... but who KNOWS! Ecstatic!

• BlackBerry Smartphones red LED does not

  My bright red LED message does not at all. How doi switch on? Please be specific to the topic where the icon or other path lie, thank you... (you wish that I did not leave the ATT store to talk to me in this unit!)

  The LED may blink for several reasons... the a main notification messages.

  To change a profile of notification on a BlackBerry smartphone using BlackBerry® Device Software 6.0, follow these steps:

  1. On the BlackBerry smartphone home screen, click profiles.
  2. In the notification profile list, click on change sounds and alerts.
  3. Click on sounds for the selected profile.
  4. Click on the application to change. Example: Messages Messages, calendar or level 1.
  5. Make the changes.
  6. Open the Menu and click Save.

  In step 4 above, click your messages and a corresponding email account, you will see the function of Visual alerts, the value IT for the red LED flashes when you receive a message.

• BlackBerry Smartphones my "BOLD" does not work from... Help, please

  Hello, I have a Blackberry 9000 "BOLD" device. last day, when I changed my SIM card & put the battery on the starting point, is not starting at all.

  When I put the battery, the red light is on during approximately 10 seconds (without flashing, right now) then after a few seconds the white screen comes with the loading circle... and then set turns off and the red lights again.

  Its like light - red > white screen > light > white screen >...

  I tried many times, but it does not solve. I removed the battery for hours more, also same result. I connect it to the pc with USB, but it does not and PC also does not find the device. BlackBerry Desktop Manager failed to connect with him. How to fix it... Please help me... I have a lot of data in it. In any case, I have to start for once...

  The red light still flashes? Do you see anything on the screen?

  Try to reload the software on the BlackBerry using the article below.

  KB10144 - how to force detect the BlackBerry smartphone using the Application Loader

  Thank you

• BlackBerry Smartphones windows 7 does not recognize the device

  I was connected my 8330 for a desktop XP for a long time.  The sw of the device is v4.5.0.175.  I recently got a new Lenovo T410 laptop, running Windows 7.  I downloaded the software (version 5.0.1) DM and checked my camera SW is updated, but the laptop is still not recognize that the device is connected (via USB).  I tried all ports USB on the laptop and also followed all the steps detailed in KB13146, with no luck.  I find nothing in any of the forums that refer to Windows 7.  Can anyone help solve this problem?

  Hi and welcome to the Forums!

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails
  KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. I can attest that DTM does not indeed a BB under Win7... mine is exactly so.

  I hope that something it is useful!

  See you soon!

• Unlocked blackBerry Smartphones Software Update has not received the AT &amp; T brand PRIVATE when you use a non - AT &amp; T SIM card

  Dear whom it may concern,

  I saw one of the support forum of Blackberry Web site on "software update, not received the AT & T unlocked brand PRIVATE when you use a non - AT & T SIM card". How can I receive the OTA update in the notification bar?

  Now, my OS is Mashmallow 6.01 build No.. AAF355 (June 1, 2016) or do I have to update (auto loadder) my Priv to AAG873 in order to get the direct OTA from Blackberry in the future.

  Thank you

  Good questions. I can speculate only at this stage. I guess that since it is updated by BB, they use a revision update for all devices to facilitate management. AT & T updates their different, since they have different methods of approval (Note T-mobile even updated as unlocked devices). Unless you want to get specific version of AT & T that could fix something that the other version does not work, I'd wait for the OTA. I did three refills of OS because I couldn't OTA of AT & T, and they take a lot of time. Take the time then to restore and to reconfigure all the settings you had before. Not funny.

  To be more precise questions. Depends on you, but for me, would be updated via OTA only now that it's available. Yes, if you want auto charger, use AT & t. even as before, wait for OTA, unless you have a specific automotive need load the operating system.

• Encryption of blackBerry Smartphones memory devices does not turn off

  I want to use blackberry protect but since I got my phone there a small lock next to the checkbox to disable encryption so I can't turn it off. I upraged to os7.1, but the problem remains. Can someone help me?

  Hello and welcome to the community!

  I'm not sure about the correlation between the encryption and the BB Protect... you jumped from one to another at whiplash speed in your post... do not understand.

  But, nevertheless, if encryption is active and locked, then the most likely answer is that your device has a COMPUTER Board policy that requires encryption is active. You can check the existence of a COMPUTER policy via this method:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  If you're on BES through your company or otherwise, you have to stop now and talk to your BES admins, because they are in control of it on your device policy.

  If you are not on BES, then somehow you got a device that once stood on BES, and who gave you sanitized it not properly before give you the device. You can now clean, but it will be totally destructive. Therefore, please begin by reviewing the Backup link in my sig auto on this post and make sure you have a full and complete backup.

  Once you have a backup, you can do this to clean your BB of the it policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Subsequently, when you restore, DO NOT make a full restore... rather just do a selective restore of the databases you need (e.g., contacts, calendar, messages, etc.) and more precisely to avoid any database that have nothing to with COMPUTER policy, business, etc.. If you restore those, they will dutifully restore COMPUTER policy and you will be right back where you started.

  Good luck!

• Options for blackBerry Smartphones-General Options does not appear

  Help on the device says it should be a Menu Option called General Options.
  This does not appear on my device - there are many others but not this one
  Any ideas?

  Hi paulcusters,

  Click the green phone button, then click on the button to the left of the trackball and go to options.  There is a general opions here.  Try changing auto answer calls forever.

  See you soon!

• Bug in blackBerry Smartphones: 9790: Wikitude does not and can not be upgraded

  Bug: 9790: Wikitude does not and can not be upgraded

  Priority: Low (assuming that no one will use Wikitude now anyway)

  Severity: low

  Note: I understand that this is not an application of RIM, but it is an application preinstalled in BlackBerry Bold 9790, so please take care of this. I tried to document the issue as much as possible.

  I can not re - test, simply because I don't know how to install the old version. So, these are the steps that I went to join bugs:

  (1) have a 9790 Bold with the BlackBerry OS 7.0 as it was officially sold

  (2) Upgrade Bundle 2466 (7.0.0.609 Platform 9.16.0.77)

  (3) fully upgrade all official software from RIM AppWorld (Protect, Facebook, etc)

  (4) to set the phone to use location services

  (5) launching Wikitude

  YOU CAN SEE:

  Wikitude starts and appears the window ' Version is no longer supported. " Please update"and the OK" "button.

  6) click on the OK"" button.

  COMMENT: Wikitude closes and opens the browser with the URL:

  http://blackberrydl.Mobilizy.mobi/Wikitude.jad

  Two buttons appear: 'Download' and 'Cancel' and box "application Set permissions."

  (7) check them "Set application permissions" box (same end-test result is observed with this box unchecked)

  8) click on the Download"" button.

  You can observe: window: "Wikitude: Wikitude GmbH contains a module called Wikitude.» A module with this name already exists in the application "Wikitude". If you continue "Wikitude" will be replaced by Wikitude:Wikitude GmbH. proceed? »

  Buttons 'Yes' and 'No' appears.

  9) click on the Yes"" button.

  Observe: Download process begins, download file with a size of 4366 KB

  You can observe: after the success of downloading a new window appears with the message 'Error' and 'Ok' and 'Détails' buttons

  10) click on the button "Details".

  You can watch: new window with the message "Invalid COD" appears and buttons "OK" and "copy".

  11) click on the OK"" button.

  You can observe: the window is closed and "Wikitude" application is not installed.

  Thank you! Problem solved. Here's what I did:

  (1) Wikitude uninstalled

  (2) installed from AppWorld Wikitude

  Result: Wikitude runs successfully

  (clear the cache of the browser and try to download browser do not work)

• BlackBerry Smartphones Can send but not receive sms and emails!

  I had this problem with my previous BB and thought that the software crashed.  Upgrade to a 790 "BOLD" I always have this problem.  I talked to tech support, they say that everything is ok on their side.  I took my phone, the tech at the MTN shop checked, corrected my center number.

  Still NOTHING.  I can send text messages and emails, but cannot receive any.  Those who sent me mails or messages says their phones shows it was delivered.

  Help, please!

  Thank you guru III!  I got a SIM swap, does not and eventually discovered that the firewall was blocking my sms and emails.

• BlackBerry Smartphones 9320 SMS is not received

  Recently (for the last month or almost) my curve blackberry 9320 received no texts, I do not think a lot that I use my BBM more than I text so I just thought that people were not to contact me, but then I asked someone text me, I saw that they sent and he had delivered, but my phone has never notified me of the received message I went into the folder of text messages, and nothing is found, the text I had just been sent, I can send text easily and they are delivered successfully to others but I can not just receive texts, I even texted me (Sad I know), but the phone said they had delivered but I never received them I tried battery pull, pull out my card sim for a while (30 minutes) and then to restart my phone, nothing... It's weird because I've never had this problem before.

  I contacted my service provider and this has baffled them also because they could not help and did not know what it is, has anyone here ever had this problem?

  Hey Curt7946,

  Welcome to BlackBerry Support Community Forums.

  You can either the firewall is enabled on the BlackBerry smartphone, click the Options icon > click Security > firewall > is selected text Messages?

  Thank you.