BlackBerry Smartphones blackBerry 9380

My BlackBerry touchscreen does not work when I opened a web page, but it works when I do anything else we can some please help

Hi CAROLE,

Please clear your browsing data, and make sure you have enough free space in the memory of your device,

Good luck

Prince

Click 'Like' If you want to thank someone.
If problem resolves mark message (s) as a 'Solution', so that others can use.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphones, I HAVE a BLACKBERRY: 9380 (I HAVE UPDATED SOME APPS FROM MY DESKTOP SOFTWARE)

    Hello Sir/Madam

    I have a blackberry 9380, and I've updated my desktop software applications because I can't upgrade my blackberry app world. He completed all the downloads it then restarts. The saddest of all ishe showed (App Error 200/Reset). I don't know, what to do PLEASE HELP me?

    I'm scared of losing my my bbm again like last time contacts. I need help like yesterday so be kind too help.

    I will be delivered on your excellent fast service.

    Kind regards

    Ashley ()

    Hi Bianchi

    On your device homescreen go to Options > device > BlackBerry ID > login with your BlackBerry ID, after connection open BBM and see if your BBM contacts are available.

    Or if you have an old backup then connect your device and run BlackBerry Desktop Software > click Device > restore > you can select your list of BBM contacts from the list that you can restore your device.

  • BlackBerry Smartphones blackBerry 9380 no option "send via bluetooth".

    am I missing something? It drives me crazy. I can very well receive files, just cat find a simple way to send files via bluetooth. Even when I goto the send option I get only send by e-mail, etc.

    I'm on 7.0 Bundle 2220 (v7.0.0.513, platform 9.32.0.51)

    To do a firmware update or install something? I think its stupid how he does not come with this option as standard, I have also checked my sisters bb torch, which doesn't have the option

    Hello and welcome to the community!

    See this KB:

    • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

    If your device is non - BB, then substitute in the KB, the instructions appropriate for your device. Unless you're on BB OS 6 or 7, do not skip the step of "Receive using BlueTooth" on the receiver BB... nothing will transfer if you do. I can tell you that on my BB, if I navigate to a file (for example, image, etc, using Homescreen > media > > explores), and then when I press on the key, I have available ' Send', with 'BlueTooth' as one of the submenu selections... so I'm not sure why yours does not. Maybe if you detail the steps that you try, we might be able to spot something.

    Good luck and let us know!

  • BlackBerry smartphone Curve 9380 crashes often

    Hello

    I had a problem with my Curve 9380 (v7.0.0.513). It crashes frequently. I would like to know if there is a solution in this regard.

    Kind regards

    Mahmoud

    Equipped with a traction battery device reset and check if it has improved the situation. If this doesn't ressemelable the question then consider consider update/reinstall your device operating system.

  • MY BLACKBERRY CURVE 9380 blackBerry smartphones

    Good day all

    My blackberry 9380 curve, asked me to restart and cela I did it, but after a while he began to show me a message saying JVM error 517 reset. I'm totally helpless because I removed my battery too and has replaced new but its always showing me this text... Please inform me of what to do because it's the first time this has happened... I really need help as in ASAP!

    We hope to get a quick answer.

    Thank you.

    Ashley

    Hello Bianchi

    Welcome to the community

    I know how it feels to have this error.

    First of all, please update the BlackBerry smartphone to the latest version of BlackBerry Device Software available before contacting the service provider wireless for repair or replacement options. For instructions on how to update the BlackBerry Device Software, visit the website of BlackBerry Device Software Updates or see KB03621.

    If the problem persists after reloading or upgrade, contact the vendor of wireless services for repair options or replacement should the smartphone BlackBerry still fall under the warranty coverage.

    See KB30332 for an example of JVM 517 error which is solved by a software update.

    Guilbert

    Ron

  • Curve BlackBerry new blackBerry Smartphones 9380

    Hello, I just got myself a new blackberry 9380, I put in place and put it on charge how long should I charge for the fourth time first to say different things by different people

    You have even to load the first time, even if it's a good idea if the battery is close to death.

    The Li - ion batteries are not as the old batteries of type or-Cad who need some charge the first time of use, they have no memory effect.

    But anyway, it recharge and use it. You can load 100% and no more. So, never how long that takes...

    Here's some good advice from loading, please read and you will see that many of them will be applicable to you.
    http://www.BlackBerryFAQ.com/index.php/Maximum_Battery_Life
    And here: http://supportforums.blackberry.com/t5/BlackBerry-Community-Post/Power-Saving-Tips-for-your-BlackBer...

  • BlackBerry smartphones help me! lack of screen

    Can someone tell me why I might be is no longer able to access the help me! on my Blackberry 9380 using the method shown on the screen?

    http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB19117&sliceId=1&cm...

    It worked fine for a few days, but now no longer works (when do exactly the same rain dance the process)

    Any suggestions on how to get this working again enjoyed.

    Thank you

    Mark

    Hello and welcome to the community!

    Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    Best!

  • BlackBerry 10 accesorries please! ........

    Nice day!! Where can I buy an accesorries for my Blackberry 9380, as my phone housing? ...

    try at cnn.cn or truesupplier.com the hoursing and parts. Other accessories are available, he and many many other sites like amazon.com

  • 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

    Hello

    my camera 9380 worked perfect when I bought it.

    Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

    So I drove back and re-installed 7.0->

    (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

    (2) BB App World must be closed

    any help?

    THX

    Hello and welcome to the community!

    I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

    Gbassi wrote:

    Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

    Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

    Gbassi wrote:

    So I drove back and re-installed 7.0->

    (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

    (2) BB App World must be closed

    I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

    So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

    Good luck!

  • BlackBerry Smartphones Blackberry curve 9380 Micro SD card

    Hi all

    I have a micro SD card with my BB 9380 curve and I'd like a card with a bigger memory.

    Can I get a Micro SDHC card for my phone?

    I don't know what the difference is.

    Any help welcome! Thank you.

    Melanie

    Hi and welcome to the forums!

    Your card supports BlackBerry smartphone sizes up to 32 GB. Only microSD media cards are supported.

    Thank you

    Bifocals

    KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

    Manual BlackBerry Curve 9380

  • Curve of defective 9380 of blackBerry Smartphones

    I understand that my Blackberry curve 9380 comes with a 2 years manufacturer warranty. It does not work and I can't get it fixed, how I go back to Blackberry under the terms of the warranty? I posted the question here but not been successful in getting a solution. Please notify.

    Thanks for doing this, now talked with your dealer (Phones4u) who send me a package in which to return the defective unit. On the support line was excellent. It's after twice visiting my local branch of Phones4u who wouldn't know (in-store, product knowledge was horrible) thanks for your help.

  • BlackBerry Smartphones Blackberry curve 9380 problem with the sos service

    Dear

    BBM

    I am from pakistan

    in 2013, I bought blackberry curve 9380 that it worked well without any problems.

    only 8 months before it shows the installation of the sos service fail.

    I updated a new os in it even it's show same problem so kindly give me the precise of the IDF solution so that I should use.

    model. 9380 curve

    PIN code. [removed personal information]

    BT MAC - 80 60 07 7 BB 20

    Made in Malasia

    It is a forum sponsored by BlackBerry user. I am a user like you.

    I do not understand "SOS service installation failed. What is installation of service in this context with SOS?

    I'm guessing that you mean that you are the only emergency service. I would have again assumed SIM card problem before the problem of the OS.

    Have you tried another SIM card in your BlackBerry and tried your SIM in another phone?

  • The Smartphones from blackBerry unlock code does not work on the Curve 9380

    I tried for a certain whille now unlock my Curve 9380. My telephone provider sent to customer service but she is still unlocked. Apparently the code given by Blackberry doesn't seem to work.

    What do you suggest me to unlock this phone? I would like to give to my parents who have a different phone provider.

    Thanks in advance for your help.

    You can buy a reputable vendor codes. One is unlock.berryreview.com and another is linked below in the unlocking Guide.

  • Smartphones from blackBerry Curve 9380 - battery drain after loading software updated BlackberryID

    I have a Blackberry Curve 9380 with software v7.1 2931 Bundle (v7.1.0.1098) when you open the browser of th, I had "unhandled exception: the bridge has been destroyed." I loaded the latest (software BlackberryiD

    net_rim_bbid_daemon v7.3.1.11) and this fixed the problem of browser, but battery now from 100% to 0% in about 4 hours. Previously a full charge lasts about 3 days.

    Someone encountered this or can recommend a solution?

    Thank you

    Chris

    CHRISALIS wrote:

    Someone encountered this or can recommend a solution?

    CHRISALIS, try this first... with your 9380 connected to the wall charger and BlackBerry power, remove the battery and reinsert it to restart. This will often reset the battery meter on the device (which over time can become out of sync with the actual load of the battery). You may need to try this over a few times the next day and the next.

    Don't let not your battery to flow all the way to 0-10%, top it off during the day when you can, even for 15 minutes.

  • My bb 9380 blackBerry smartphones does not "just bought it.

    I bought a blackberry curve 9380 Frankfurt and the i came to Egypt and I tried to open it, I opened would'nt, I tried to charge it and I tried to connect it to my pc, the glowing kept led then it turns off then a battery reappears with lightning inside her and the same everywhere... any ideas?

    Hello and welcome to the community!

    Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

    1. With battery, connect your BB to the wall charger
    2. Leave it alone for 2 hours, no matter what the LED or the screen not
    3. Remove the battery
    4. Wait 15 minutes
    5. Insert the battery
    6. Wait another 2 hours, no matter what the LED or the screen not

    This has been known to "revive" some BBs.

    It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

    1. Get a known good and already fully charge battery... use it in your BB and see what happens
    2. Get access to a BB good and the same known... use your battery in there and see what happens

    The results of this will show if your BB or your battery that has the problem.

    Good luck and let us know!

Maybe you are looking for

  • No prompt Proxy Authorization

    Mac OS X 10.10.5 Firefox 40.0.3 I set FireFox to use a proxy (just not my entire system browser) but there is no prompt to the user and the password in the preferences: Advanced: network: connection settings. In addition, several times people make ch

  • Envy 15-j021TX: no sound via HDMI

    Hi all Hoping for wom assitance. I hae spent about 8 hours up to now try to get HDMI from my computer on my TV. I have just updated to windows 10 8.1. Previously, I had no problem with this computer that connects to my TV. I'm at my wits end! I searc

  • What process of Toshiba that I can stop running on my Tecra?

    I guess that's one I could try it myself but what Toshiba processes 'useless' I can stop running? I guess that's not mobile specific, even though I have an A4. To begin with, as I have no docking station is the point of the intake process? I am refer

  • Re: S890 screen witnesses fade

    Hello I am new to use Lenovo S890, need help about disable the display lights when loading and incoming emails. Once the light turn on the charger connection its not turning off after 15 seconds as I put the instructions. Also on all incoming emails

  • Allow a program in the Windows Firewall

    where will allow "WordShipTD.exe" through my wall of fire