BlackBerry Smartphones BlackBerry AppWorld ID Reset

Hello! My old Curve 9300 3 replaced for a new one due to some technical problems. Now when I try to connect to AppWorld, I get the message that the log information is incorrect. When I then try to reset the password for the answer to the "secret question" is also incorrect. Now, I'm really stuck because I cannot download updates. Any ideas?

It must be remembered the BlackBerryID password or secret answer to the question. Without either, you're stuck.
Your choice is:
-Use a different e-mail account to create a new BlackBerryID (with which you will lose access to all apps purchased using the 'forgotten' first BlackBerryID, or)
-Find the initial email you have been sent to confirm the initial BlackBerryID and there are a link to click to cancel and delete the account. Click on this, delete the account and then you can use that same e-mail to create a new account.
Good luck.

*****************
You can create and reset your password to BlackBerryID from this link:
http://us.BlackBerry.com/ID/

Tags: BlackBerry Smartphones

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