BlackBerry Smartphones BlackBerry Internet Service: not connected

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• BlackBerry Smartphones BlackBerry Internet Service and Blackberry Enterprise server: not connected

  Hello!

  I am currently a user of the Blackberry Curve 8520 and my carrier is FONIC Germany. After trying a few applications, such as the blackberry Messenger or blackberry app World and my email accounts, I discovered that none of them have worked, although the internet explore normal worked as usual.

  After doing some research, I spotted the problem:

  BlackBerry Internet Service: not connected

  BlackBerry Enterprise Server: not connected

  After calling my provider, they told me that they are unable to connect to the Blackberry Internet Service... They had really no idea what I was talking!

  Is there anyway that I can connect my Blackberry to the service without the intercession of my career?

  Thanks in advance!

  Cervezaduff

  The service is provided by your operator, then Yes, the only way to activate your blackberry completely is to change carriers.

• BlackBerry smartphones can not change the electronic signature with the Blackberry Internet Service on Orange

  Hello

  I'm on Orange and I am trying to remove the signature when I send the email to my gmail account.

  An earlier thread was really useful-

  R Man

  I'm going crazy trying to figure out how to change the signature on my blackberry curve 8300.  I'm with Orange Business.  On my camera, it displays the option, but cannot be changed.  On my bill online orange it does not mention - in fact it is impossible to get information from blackberry.  Could someone help me?  I keep seeing references to the 'BIS' - which I suppose means Blackberry internet service - but this does not seem to help me?  This is a website / option on the phone / or what?  DRM for any help...

  Bifocals

  Hi and welcome to the forums!

  You're BIS correct is the Blackberry Internet service.

  If you go through the icon to setup e-mail on your phone, you will actually the site of the BIS.

  If you can not change your signature through the device, you can connect to a PC Web site.

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

  The Orange UK BIS site

  https://bis.EU.BlackBerry.com/HTML?brand=orangeuk

  The BIS of the procedures via the PC site

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03781&sliceId=SAL_Pub...

  But when I go on the site of Orange UK BIS I can't set up a new account as it says there is a already for my phone, and when I clicked on the link "forgotten password" and I sent myself a message that 'username and password do not exist.  Please use your device to access Blackberry Internet Service. "When I use Setup email on the phone, I can see the signature but not change.

  Y at - it a help for me, or am I stuck with this signature?

  Thanks in advance.

  the fastest is to call Orange UK and they will tell you how to connect to your BIS account for editing.

• Smartphones blackBerry how to change the connection mode for a BlackBerry Internet Service account on my 9700

  Got my first BB is the 9700 and I believe that my company doesn't have not BES, I must connect on my BIS via a computer to set up my work email (Microsoft Exchange Server). After having read about it and try, I get an error message on the Web site of my provider which basically means that I need to change the connection mode for a BlackBerry Internet Service account. I checked the site Web of Blackberry and the instructions do not work for my 9700. Can someone help me please?

  Thank you very much

  Buskroth

  the link provided should have addressed your question, if you "can't get there from here" - I would suggest that you contact your carrier because they need to move your account password enabled allowing connect you via a non - BB browser to set up your BIS email setting...

• BlackBerry Smartphones internet does not connect

  my internet does not connect, I can receive and make calls, but when I go to the WAP, it allows me to type the address but said the lower part in requesting access, loading then once it has loaded its just a screen empty, there are no pictures or anything.

  Help, please.

  Thank you

  1. open your browser > press the Menu key > Options > and find the option to clear the cache of the browser.

  2. perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

• BlackBerry Smartphones not able to put up my work on Blackberry Internet Service email accounts

  The week last Blackberry internet service sent me the following message is displayed:

  Action required: update password!

  Update the password for [email protected] in the Blackberry Internet Service!  The e-mail messages are not delivered to your BlackBerry.  To resume receiving messages email to this email address, update the password in the Blackberry Internet Service.

  The thing is that my password for this e-mail account has not changed, so I was confused as to why am I being asked to update.  I tried anyway.  I was unable to.  So I contacted my ISP technical support.  They suggested I remove entirely the BIS account and then add again.  I deleted the account and now I am unable to add.  When I try to add I get the following message:

  1. an error occurred during validation of the email account.  Please check your information and try again.

  All the info, as I entered are correct.  Why is - BIS is no longer recognizing my email?

  It seems that there is no resolution to my problem, but there are ways around it.  Thank you!

• BBM blackBerry Smartphones and Internet does not

  I've had my blackberry for almost 2 years now and my bbm and suddenly started Internet doesn't work don't not 2 nights ago, ive tried resteting my phone and it still does not, when I try to send a message or someone trying to send me one, it just all just with a cross and I can't connect to the internet. What should I do?

  Hello _vics

  If you got the recording message please try these two steps to see if this helps:

  1 send your Service book

  • KB02830 Send the directories for the BlackBerry Internet Service

  2 - do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back.

  Try it and tell us.

  Prince

  ________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones Verizon Blackberry Internet Service (BIS) Client - how to create a mail filter

  Hello. Thank you in advance for the answer to my question. I am trying to create a mail filter so that the messages do not contact delivered to my BB and instead just go directly to my regular email account. I understand that you can do this function of the BIS, however when I tried to create an account, I received a message that says "Please use your device to access the BIS." I did everything as the message told me, but I don't have the same menu options of my BB that I had to do since internet. The page showed only a list of emails and a choice of 'Edit' and 'delete' for each of them. There was no "Filter" button for me to click. I remember some time ago I could access this page and was able to remove the signing of BB (i.e.. "This message is sent to a BB"), so I know that it was possible to access this page. I don't know why I am not able to access now.

  If someone out there has Verizon and knows how to access the BIS, please let me know how. Or if you know how to create an e-mail filtering function, please let me know.

  Thank you

  Fred

  Hello!

  To connect to your account BIS from a PC/browser (not the BB browser), go to this address:

  • https://bis.na.BlackBerry.com/HTML?brand=VZW

  Enter your BIS credentials and you will be in your BIS account screen. From there, use this KB to create the filter you want:

  • KB04558 Add a filter to a BlackBerry Internet Service account

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Internet Service account

  Hello world

  Well, despite the try, this beginner could not get his BlackBerry has returned to the shop and returned to the use of his sad little nokia. I wanted to ask you one last small question before saying goodbye.

  When I first set up my Blackberry, I created a Blackberry Internet service online account. For the life of me, I don't remember exactly why I did this, but in any case, I went to the login screen Blackberry Internet Service (in an attempt to remove the account now that I have returned my phone), but it doesn't recognize my username or my password. It's not a big deal, but I'm a tidy soul and wanted to delete the account. My question is this: I erased my Blackberry before returning and have subsequently changed the passwords for my email accounts: if I still have an account somewhere BIS, Blackberry, in theory, will always have a link to my email accounts? I hope not.

  A special thanks to JSanders who helped me when I had problems.

  Now, bye

  Eve

  Hello

  You did almost everything you need to clean things up. Change your real email passwords will prevent BIS to access these accounts, even if a BIS account should always exist. To actually eliminate the BIS account, you must contact the support by which you created it... carriers manage BIS accounts for their customers. See this KB for all steps will need to be made when you transfer a used BB:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  As to why you first create an BIS account, see this FAQ:

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  The last account in the list is the BIS-level account... you have BIS to enable these services.

  Good luck!

• BlackBerry Smartphones BlackBerry Internet Service - need to reset the password for the e-mail account

  My email has been hacked so I put a new password and added security.  It's all good.  But the e-mail messages are not delivered to my blackberry until I have validate the new password on BlackBerry Internet Service.  I can't access the Internet Service of BlackBerry - on my device, under settings, email accounts, Internet e-mail, he asked my user name and password.  I can't find that neither can I find a way to create one - I tried searching the BlackBerry site and my site provider of wireless (AT & T), but in vain.  Help!

  Try here:

  https://bis.na.BlackBerry.com/HTML?brand=mycingular

• BlackBerry smartphones, I put my emails using the device... can I now subscribe to the Blackberry Internet Service?

  I created my account e-mail directly from the device itself, without ever registering an account with my service provider's Blackberry Internet Service. Now I want to apply a filter (to resolve the issue in duplicate of Gmail), and it seems that I have to do it online, rather than the device itself. If now, I hit 'create new account' more at blackberry.orange.co.uk and go through the registration process, which is likely to prevent the proper functioning of my existing installation? I have to start over? Thank you.

  Not hard, read this:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14378&sliceId=SAL_Pub...

• BlackBerry Smartphones Backberry redirector for Blackberry Internet Service

  I recently spent to use the Blackberry Internet Service for Blackberry Redirector to my work email.  We use Exchange Server with Outlook 2003.  After a few days, I realized that redirector does not handle attachments.  So I, once more, uninstalled Blackberry Desktop and re-installed to use Blackberry Internet Service (BIS) my email.  BIS is working very well and I received my emails with their attachments.  BUT I keep getting these emails generated by the server who say:

  +++++++++++++++++++

  This message is used to carry data between your BlackBerry handheld and a home server. Please do not delete, move, or reply to this message - it will be processed by the server.

  BEGINETP 243

  AQOvkfUAAAAAIBAIMjQyNzQwMDcgEHJsYXdAc2F2ZW9yZy5vcmcAcYoTjFAFQ0lDQUwDQICA

  gIE6AAAwMjI0NTVCNUQrRysxACD6 + Kkgt0z1xhsdhPhpvAoAGUcQXBQdKVsUfxDnSE3iixgr

  BBVRMB18wf6biyWSwt3zS9bJp8Y0Axy4DYIBqJfYj0xUxMWHGdnmSXCpaWruz8eG0LrSgXau

  IwfJZqwLzoFLbnXtvqlvpiy3QZZb85x + ZhCgdGvHLyNCr5gQcfXI6pOFtgn8fkfdnzXgv9Vi

  ov2wfsJ1NGnvDLmCJXenT69Rro6DX8W4HyGt

  ENDETP 1998210163

  +++++++++++++++++++++++++

  And I get 200 to 300 of these emails a day.  I can't get him to stop and that they are not removed from the computer as if they were when I was running redirector.

  If anyone can help.  I'm desperate!

  Randy

  Position of Tanzim will fix this problem for you

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDeviceSoftware&message.ID=1...

• It just does not allow me to view some internet site, stating that my internet is not connected

  Original title: internet connections

  my internet connection seems to be okay, so devices. but it just does not allow me to view some internet site, stating that my internet is not connected. What will happen? How do I solve this issue?

  Hello

  1. what operating system do you use?
  2. don't you make changes on the computer until the problem started?
  3. using a wired or wireless?

  Follow the steps in the section below to check which version of the Windows operating system that you are using.
  http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

  If you use a wired connection, then start the computer in Safe Mode with network and check if the connection is working.

  For your reference:
  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

  Kind regards
  Afzal Taher
  Microsoft technical support engineer

• Xbox internet does not connect

  Xbox and the internet do not connect. I am usuing a dell dimension E521 with vista. a ZTE MF668 USB modem router linksys WRT 120n but unable to connect to xbox live. any ideas to solve this problem. Please help as my son wants his xbox live!

  Hello

  1. what exactly happens when you try to connect the Xbox to the Internet? Do you receive an error message?

  2. If it works well before?

  3. don't you make changes to the computer until the problem occurred?

  I suggest you to follow the steps from the link below and check if it helps

  Method 1: Try the steps from the link below

  http://support.Microsoft.com/kb/978618

  More information: Using Internet connection sharing

  How to connect to Xbox LIVE:
  http://support.Xbox.com/support/en/us/NXE/xboxlive/getconnected/hcxl/consharing.aspx

  To find a community that would offer more support on Xbox, please visit the link below:

  http://forums.Xbox.com/

  Hope the helps of information.

• Internet Smartphones Blackberry blackBerry service - not connected?

  Hello

  my black Berry internet service does not work. I'm on a vodafone contract and I plan blackberry in my contract, so it should work, but it keeps saying that it is not connected. Why is this and what can be done for sorting?

  any help would be thank you very much

  rich

  Hi and welcome to the forums!

  I suggest to run the diagnostic tests that will generate a log which you can discuss with your carrier. The link below describes the procedure.

  Thank you

  Bifocals

  9780 user guide

  1. On the home screen or in a folder, click the Options icon.
  2. Click connections and networks > mobile networks.
  3. Press on the key > diagnostic Test.
  4. Press on the key > run.

  View, send, or delete a diagnostic report