BlackBerry Smartphones Blackberry messenger doesn't open

Similar Questions

• bucket id: 1557746729, lack of msvcr80.dll, yahoo messenger doesn't open

  How to fix msvcr80.dll with fault version8.050727.4053, application name: YAHOOM 1 EXE.

  Hi Pongchuayla,

  You can try to uninstall and reinstall yahoo messenger and see if that helped other, contact yahoo for further directions.

  http://help.Yahoo.com/l/us/Yahoo/Messenger/community_index.html

  Hope this has been helpful.

  Bindu S - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think

  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• BlackBerry smartphones can not open blackberry messenger on my 9700 Bold Orange

  I need urgent help with my blackberry Messenger. I use bold 9700 Orange. I was clicking on the icon of bbm for the last three days, now, it does not open. I even tried the restart solution for like 10 times he has failed. I removed the battery for an hour, the problem persists. It shows on my homescreen when I have pings but I can't read. Other applications work well. What can I do to make it work please?

  Uninstall the BBM from your device and reinstall it again.

• BlackBerry smartphones can not open BlackBerry Messenger

  I tried a similar topic without success.

  Suddenly, I couldn't open blackberry messenger icon does not respond. This seems to coincide with the notification of an update on 21 March. I even rebooted out of the battery while the aircraft was on and pulling the battery without effect.

  I finally gave in and updated the BlackBerry Messenger and status shows installed but I can not always open the application. My fear is I have lost my Messenger contacts.

  Help, please!

  Only thing I can say would be to uninstall and then reinstall the application.  I've never heard of such a thing happening.

• String of Smartphones blackBerry, invalid certificates after the upgrade to Blackberry Messenger on torch

  I've recently updated my BBM to version 7.0.0.126 by suggestion in Blackberry App World. After the upgrade, I am getting an error on the screen every two minutes. It reads:

  "You are attemptiing to open a secure connection, but the string server certificate is not valid."

  When I click on "View certificate" I get this information:

  X *. VoIP.BlackBerry.com

  Unverifiable Cert Chain

  Status of string stale

  Revocation status: unknown

  Status of trust: trust explicitly

  Expiration date: Saturday, November 9, 2013 18:59:59

  Certification type: X 509

  The public key type: RSA 2048

  Object: CN = *. voip.blackberry.com; OR: IT; O = Research In Motion Limited. L = Waterloo; ST = Ontario; C = CA

  Issuer: CN is Thawte SSL CA.; O = Thawte, Inc.; C = US

  Serial number: 1679 4F1B FB86 F194 CA7C AA89 432 7433 has

  The key usage: Digital Signature; Encryption keys; Server authentication; Client authentication

  Signature algorithm: RSA_PKCS1/SHA1

  SHA1 Thumbprint: 66 4 86AB CF52 9023 C563 C776 813D C9D5 B18D 053D

  MD5 Fingerprint: 933 1 12 2 81 24A 7 E35A B117 48F9 48F9

  I made sure that I got everything updated on my Blackberry. Yet the problem persists. I'm on a package version 6.0 of Blackberry Torch 9800 695 (v6.0.0.246, platform 6.4.0.105). When I click "Software updates" under Options, I get: "your BlackBerry is up-to-date.

  The error message is driving me crazy and sometimes it is even difficult to get any use out of my phone because it appears whenever he wants, without worrying if I type an e-mail, in contact with someone on BBM or navigation.

  How can I get the error message stop popping up?

  Hey Netzimon,

  When you receive this error message is your BlackBerry smartphone connected to a Wi - Fi network, behind a firewall? If so, please see the following article:

  BlackBerry Messenger Voice Chat using a firewall

  http://BTSC.webapps.BlackBerry.com/BTSC/KB33102

  Let me know if it helps.

  Thank you.

• BlackBerry Smartphones Blackberry Messenger removed

  I could not add a contact to BB Messenger.  I called Sprint for support and they told me to remove BB Messanger.  I tried 1 million things to add again.  How do I update the software on the device when it has the latest version of the software? I installed the latest desktop manager and it's not there either.  Can someone tell me how to put on my BB.

  BB software version: 4.2.2.123

  Desktop Manager 4.6

  Check below the steps to upgrade the OS to your device-

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• How can smartphones blackBerry I accept a blackberry messenger pin code request

  I had a request for the blackberry Messenger service that sent a friend, but nothing came on the program to accept it enter my PIN in the add a contact and I have not received anything as I did even his pin code and its display pending

  First of all, make sure that you can send messages backward PIN-to-PIN to the other.

  When they add you as a contact you will get a message that someone wants to add you as a contact and you need to approve it.

  To add a contact to the list of Contacts Messenger BlackBerry, complete the following:

  1. On the BlackBerry smartphone, open BlackBerry Messenger.
  2. Display the menu and click Add a Contact. Select an address screen.

     Add a contact to your address book by clicking on the name of the contact. Alternatively, add a new contact by selecting use once, enter the contact email address by clicking on the dial. The contact email address is added.

  3. Display the menu, then select Request Email. Add to that a Message is displayed.
  4. Click OK. Add a Message is sent to the contact. You can customize this invitation before you send it. The contact is added to your contact list once accepted invitation.

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12319&SLIC...

• BlackBerry Smartphones Blackberry Messenger 5.01.41 help

  Hi guys. I am new to the forum and I'll try to do this quickly. Since I installed the new BBM on my 9700 AT & T, it has a problem giving me my BBM. Sometimes it will not even make a sound alert, change the LED color or allow me to see the new message received unless I can get a glimpse into all my messages (e-mail, text SMS, MMS messages, etc.). Here is an example. I receive an alert by a BBM contact. I can see or see what they typed to me in all my messages, but once I try to view it by clicking on it, it won't be there. It will show only what I typed. So from there, I'll go into options in Blackberry Messenger and change any setting here that forces me to close by saving the new setting. Then when I go back to the message that I can't see, it will be displayed. I constantly have to do this just to show messages in my BBM contacts. Is there a setting that I've screwed up or y at - it something wrong with my Blackberry? I had to downgrade BBM was last updated and I don't want to do that, even when I don't have to. Should I have the new 6.0 OS for BBM to finally work for me? I have no idea, but it continues to be, more I plan to jump to an iphone. Thanks in advance for help and answers.

  Hello

  In this case, I recommend the BlackBerry smartphone and all 3rd party applications of wiping. To do this, we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click the backup and restore button, and select Save. Note the location where the backup is saved will allow us to access later to restore the BlackBerry smart phone.

  Once saved, please follow the link below to do a wipe of your BlackBerry smartphone security.

  Link: http://www.blackberry.com/btsc/KB14058

  Test the BlackBerry smart phone and do a selective restore as described below.

  Link: http://www.blackberry.com/btsc/KB10339

  Thank you

• BlackBerry Smartphones BB Messenger disappeared

  I tried the update Blackberyy Messenger by downloading and installing a later version on being invited by the Blackberry World. Later, I realized that BB Messenger is gone off my phone, but App World it says it is installed. I tried to remove and reinstall and it won't allow me. Help, please.

  Hi TroymanMartin

  Welcome to the Forums of the BlackBerry Support

  First try a battery pull restarts, if it is still impossible to locate and remember it's not hidden, to check that the screen is in the Panel Home screen ALL > press the Menu key and select "Show all icons" or icon to display "." It will show all of the icons that were previously hidden. If you see BlackBerry Messenger icon like grayed then highlight it and press the Menu key and select the icon to display, also search your folders as the Application of Instant Messaging folder, etc..

  If it is still impossible, then try reinstalling the BBM, but first on your homescreen go to Options > device > application management > locate and delete BlackBerry Messenger from this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload for download the latest available for your device.

• BlackBerry Smartphones Blackberry Messenger "More information" is wrong - I can't fix

  When I opened first Blackberry Messenger, he asked me to associate a contact with my identity.

  It was my first night with the touch keyboard and I accidentally chose the wrong contact in my list.

  Now when I look at my profile for Contact and seek 'View My additional Info', it has the information to the wrong contact.

  I tried to use the 'remove link to Blackberry Contact' window 'View info', but even when I type 'Yes' to the warning the wrong information still remains.

  How can I change the information for the correct contact? or how to reset everything? or how to change the existing information?

  UPDATE, the issue seems to have resolved itself... Don't know if it was when I updated the BBM survey software or when I reset the device by removing the battery...?

• BlackBerry smartphones can not use the contact option search on blackberry messenger

  my camera 9360

  I can't use contact search on my blackberry messenger, if I use that just get my blackberry Messenger to block/no response.

  What will happen?

  Pliss help me, brother and sister n

  Thank before and after

  Hmm... I don't know why your BBM contacts are suspended.

  • I would try to backup your BBM contacts on your media card (open BBM > Menu key > Options > backup locally to media card).
  • Then, to delete BBM on your device in Options > advanced > Applications (options > device > Applications)
  • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  • Now, reinstall BBM using your Blackberry browser to www.blackberry.com/bbm
  • restore your identical to the backup above BBM contacts.

• BlackBerry Smartphones Blackberry curve 8520-Blackberry messenger does not work

  Recently got a blackberry 8520 burve, one of the main reasons I brought was because of bbm most of my friends have it and reguested me to add, only when I click on their height in waiting, it doesn't have an accept button - but all my friends say it should... I rebooted my phone a lot and I reinstalled bbm at least twice. does anyone have any ideas on how I can sort this out?

  Hello!

  Yes "EDGE" should be symbolized close signal bar.

  Well in your case, you should contact the service provider for activation of your BIS.

  Once it is activated, you will be able to use BlackBerry Messenger with no impediment.

  I hope that solves your problem!

  If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors invest it times on this Message more.

  Thank you.

• BlackBerry Smartphones have to download Blackberry messenger... Help

  Hello

  I have blackberry bold 9700

  I recently updated my phone to os6

  Yesterday, I received a link to the new blackberry Messenger, I downloaded it, but unfortunately my bbm is not working now. It asks me to enter a key code but I do not have.

  I knew then that I downloaded a beta version, so I tried to find another bbm link to download and replace the current one.

  I found this link:

  http://appworld.BlackBerry.com/WebStore/content/3729/?lang=en®ion=74&IID=UK:BB:desktop:BBMct2012:...

  But when I tried to open it with my phone, he showed me the message ' sorry we close the page because its too big "(something like that).

  And I can't scan the barcode because I do not have blackberry app.

  CAN SOMEONE HELP ME PLEASE

  I am looking for a blackberry e-mail link, and I really hope that if I can get 6.1.0.49 not the most recent one.

  Thank you

  Then try in your search browser BlackBerry www.blackberry.com/bbmdownload

• BlackBerry Smartphones Blackberry Messenger works do not!

  My blackberry Messenger is not working...

  I have the bold 9780. Today it stopped working... Ive talked to my provider and they say all right, my signal is fine... I can send and receive texts and people receive them but if I send a message from bb, so that it has a check mark next to it but not delivered... D still I will not receive messages from bb for 3/4 a bit and then come at once but mine don't always delivered.

  My bb Messenger is up-to-date and therefore my system that I've updated all day

  Help, please

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you must go back and see your provider... they are 100% responsible for the delivery of all services and support for you and you are now paying them for a service they are not a. If they can't fix it, they have the ability to climb it in RIM... you have no free path to obtain support from RIM otherwise than by escalation of your provider. It is a pity they you already brushed off like this, you may have to insist a little with them. You pay their money... they need to offer a service to you.

  Good luck!

• Blackberry Smartphones blackBerry Messenger not responding error rim

  My friends were crazy to me as usual... Then all of a sudden I opened the message my phone hangs and does not open for me to answer... Then he told me something about a "RIM" and an error and tells me ' Application RespondinMD not... With a figure of four didgit & other things... I click "OK"... After that, every time I open Blackberry messenger my phone freeze and the screen turns white I don't know what to do! Can someone help me please what everydayy like 10 times & I tried to restart! Thank you

  OK, let's do this FIRST, before you wipe and reload the operating system.

  1. ON your BlackBerry, open BlackBerry Messenger
  2. Press the Menu key > Options > Backup.
  3. Make a backup of your BlackBerry contacts to your 'local' card
  4. Once that is done, go below.
  1. Go to your main device Options icon > advanced > Applications.
  2. Access BlackBerry Messenger on the list and do not click it, just highlight it.
  3. Press Menu > DELETE. Allow BBM to remove.
  4. Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  5. Now, using the BlackBerry browser, go to www.blackberry.com/bbm and download.reinstall BBMessenger.
  6. After it is complete, try to use BBM again and if necessary to restore contacts, Options > backup > restore contacts.