BlackBerry Smartphones BlackBerry Messenger - retrieve a list of contacts

There was a fault of tehcnical with my Curve 8900, so he was expelled for repairs. Now that he's back, I can't BBM to work.

It has four steps listed

  1. Registering
  2. Profile of user request
  3. Request for list of contacts
  4. Notification of Contacts

The first two are ticked, but it seems to be stuck on step 3 and has been for hours. Only, I had about 12 contacts there so don't know why it take a long time unless there was a problem.

Does anyone know how I would go about fixing this at all.

BTW it seemed that my backup before repairs did not work, so I had nothing to restore when I tried to recover all my settings. Aura from scratch makes a difference to this problem or not?

Sarah, I suggest a reboot of the BlackBerry and try to restore again.

With the BlackBerry device under voltage, remove the battery for a minute, and then reinsert the battery to restart.

Tags: BlackBerry Smartphones

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