BlackBerry Smartphones Bluetooth and other issues

Similar Questions

• BlackBerry Smartphones Bluetooth and Caller ID

  Hi all!

  New to the forum and there seems to be a lot of information to absorb around here.  I searched for a while, without success, an answer to the following question:

  Any BlackBerry smartphones (Bold, Tour, Cure, etc.) send two contact person AND number via bluetooth caller ID info or just the phone number?

  I'm playing with a Gigaset One / XLink Bluetooth gateway for home phones and that the number is going on the wireless phone, even if the name is known and displayed on my phone.  The manufacturer said that not all phones will send the name even if it is stored.

  So, I'm trying to understand if the BlackBerry 9000 "BOLD" does not send name, gateway does not pass along or cordless phone is not read it.

  Any help or information relating to the identification of the appellant via bluetooth would be greatly appreciated.

  Thank you.

  Well, it seems that only the BlackBerry phones send only the number and not the name when it comes to Bluetooth caller ID information.  Even if you have contacts stored in your phone, and it comes up with a name and a number, only the number will be sent to the Bluetooth device.

  I received an email from XLink, indicating as they do know that the MotoRokr and iPhone (no specified people) actually don't send name and number calling info ID via Bluetooth, but BlackBerry does not.  I would check this info before I bet on it if.

  So, if you plan to use a Bluetooth compatible device to read or make the ID information calling pass of your BlackBerry terminal (telephone wireless, hands-free system, etc.) certainly has enough space to hold all of your contacts that you will get only the Caller ID names for numbers stored in the terminal.

  In addition, you do not want to look for one who can read contacts via Bluetooth from your mobile/smartphone specific rather than spending hours entering all contacts by hand.

  My headache started when I bought a Gigaset One / Xlink Cellular Gateway and has not obtained the names of the caller ID on the AT & T wireless phone.  Many cordless phones have only a directory number 50 which is not sufficient.  This phone has replaced by TL92270 of AT & T that indicates it can match and 1500 charge contacts of 4 cell phones (Yes, 6000 in total).  That should be enough... :-)

• BlackBerry Smartphones bluetooth on pearl 9105 - does not work

  is not working for an another BB even an another 9105... I can 'connect' by bluetooth with other devices but cant transfer any image or receive, either

  who is wrong?

  Hello!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  If your device is non - BB, then substitute in the KB, the instructions appropriate for your device. Unless you're on BB OS 6 or 7, do not skip the step of "Receive using BlueTooth" on the receiver BB... nothing will transfer if you do.

  If not, please provide additional details... exactly the steps you try, exactly the results, error messages, etc. Such brief information, it is difficult to provide specific assistance to our internet distance.

  Good luck and let us know!

• E-mail blackBerry Smartphones Outlook and BB not wireless sync. The BES.

  Hello

  I recently changed from seven years of Windows Mobile to BB. I am on a BES and the changes I make on the prospects to your desktop or Blackberry (Bold) are not synchronization in both directions. It's frustrating. My COMPUTER helpdesk advised me to "clean up" the BB a couple of times and we did it. Also my manager office of BB is not configured for synchronization as by their advisor who they explain everything is wireless.

  It of frustrating and makes me think how it was easy with Windows mobile. Help, please.

  Thank you.

  Your BES admins should work on the issue of synchronization.

  For the issue of the separate boxes of Messages, see this...

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  Or, if you have the correct device OS version (I know for sure it works on 5.0.0.32 8 of the storm), the device gives you options for what to display in Messages and you can remove BIS email accounts.

  I hope this helps explain how it all works!

  Good luck!

• BlackBerry Smartphones Bluetooth/s connection problem.

  BlackBerry 8220 Pearl flip on network Orange:

  Everytime I try and you receive a file it just won't let me. The green check mark and I wonder a passcode for both devices. Even when password entered it just says 'fail' (or something like that) so I did not wrong password what is the likely problem or the fix for this please?

  If I had the wrong password for my 8220 a) which is the default provided with the phone and b) how I could change me if I don't know that I'd put it please?

  Another strange thing is if people try to send me Bluetooth transfers and I'll connect my phone doesn't send them my contact list, it's very frustrating, any ideas please? I'm getting a little tired by telephone with this problem and if I can't fix them I'll take another brand of phone when my contract is up, anyone else facing things daft spoiul another nice phone?

  All grateuflly even received help, thanks in advance.

  Hi and welcome to the Forums!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  Replace the instructions appropriate for your other device instead of the transmitter unit KB section in the KB. Do not jump 'BT help to receive' step on the BB receiver... nothing will transfer if you do.

  Good luck and let us know!

• Protect the blackBerry Smartphones BB and device password

  I just read a message on a stolen blackberry, and protect the response of BB, it's something all ready on the phone or you have to load it down, and you can also protect your device with a password that you need to enter it every time you have the keyboard loacked and enough when you activated your phone market?

  Hi flossyatk,

  Please take a look at the Blackberry Bold 9900 through the user guide, hopefully it will help a lot, also have a look at How to maximize the battery life and available memory on the BlackBerry smartphone .

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones Bluetooth do not find new devices on 9700

  I have the Blackberry Bold 9700 and problem with Bluetooth. The phone is not able to find a new Bluetooth device but is capable of associating other device when asked. I bought the hands-free kit and cannot pair with phone because it is not able to find the car handsfree. I tried to pair it with the Samsung Galaxy and it wasn't any problem.

  Can anyone help? Are there any special settings I need to do? Thank you.

  Where did you got the devices?

  Maybe they have policies on them:

  http://helpblog.BlackBerry.com/2011/11/BlackBerry-it-policy/

  If you have a COMPUTER policy you can remove it by following the instructions below:

  http://BlackBerry.com/BTSC/kb14202

• BlackBerry Smartphones Bluetooth enable

  I can't get my bluetooth to activate 9630 tour on my phone. It has worked before. He repeats to me it is disabled. Please help me if anyone had ideas about what's not here.

  Hello Malikius,

  Sorry to hear about your problem. By chance are you connected to BlackBerry® Enterprise Server? If you are connected to BlackBerry® Enterprise Server, then you can have a COMPUTER turning off this feature policy. You can take a look at this blog post to see how to check for an it policy. http://bbry.lv/t64vUj If you have a COMPUTER policy on your device and it is obsolete, then you can follow the steps described in this blog post to delete. http://bbry.lv/AbeCiQ

  If you do not have a COMPUTER policy on your device, then this might be a software problem. In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  I hope this helps. Nice day.

• BlackBerry smartphones updated software now issues:(aider!!)

  Hi guys. so I've updated my software on my bb curve 8520... Well the bb desktop software had asked me to do the experience works best with my phone. but it turns out to be the opposite. I can not call more I get this message when I try to call someone "can't call the current call" or if I managed to call I can't hang up unless the caller hangs up. my memory card is not working, or more, music and videos say 'impossible to read the content' but I can see all my photos. I can not view my airtime balance or update my bis. I tried to connect my memory card on my pc and it works fine when connected but as soon as I disconnect plays anything from my phone. I rebooted a million times. formatted the entire phone but nothing works! my alarm does not sound and sometimes when someone me the your text does not ring SMS. the update is performed from a 107... something to an update from 1788. I can do to fix all these technical stuff... im convinced this isn't the physical phone that is damaged. your help will be very appreciated. thanx

  Hello and welcome to the community!

  Given what you describe, I think that is better to a clean OS reload. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Setup of blackBerry Smartphone email and BBM number on 9780

  Hi all

  Recently, I noticed that my bbm "n" shortcut did not, all the other shortcuts like memo, calculator, etc. have been working well. I cross checked the "n" key on the message, e-mail etc., which works very well. It was obvious that the key is fine, probably thinking of the device is in need of an upgrade of the OS, I upgraded to 6.0.0.706 to the download site for the India BB software. Since then he has screwed my application of messaging and bbm on the device configuration. The problem started after I configured my device after the upgrade of the OS, without doing something fancy. Now, I am unable to work my e-mail installation or bbm.

  The trickiest part, the E-mail setup application:

  When I work through installation and choose the email Setup icon, ideally it should give me two options. 1. business account and 2.  Internet e-mail account.

  After the upgrade the email set up gives me settings to choose from business accounts, where the option of Internet e-mail account? After a thorough and exhausting, research in the community, I heard people talking about relocation of the configuration of the e-mail application. Done that but still no go. So now, I can't add my e-mail address, ' coz there is no option or how to configure it.

  For bbm:

  I have a return to the top of my contacts, which I've tried to run over and over again, but it brings back me to the original configuration and asks me to enter the display name. Now restore backup should restore my profile/contacts, but it doesn't. On a positive note, my shortcut for bbm works!

  I would also like to bring to your notice that I have a bis plan on my device, active, but after upgrading my app world or native applications do not work on bis but wifi. Strange! Now the question is why would the upgrade of a simple bone cause me so many problems. I upgraded my phone several times since I bought it. This is driving me crazy and crazy, this phone has an excellent reputation and does not mean I am a bit disappointed by his performance or his now making me hurt.

  Please help, I don't want to empty this phone!

  Hello abhijit17

  Well... How updated the OS using desktop software or OTA, OS update should not ask this question.

  Meanwhile the first tip is to register your device with your corporate network, for more help see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

  • You expect a registration messages in your Inbox messages.

  After receiving the Registration message restart your device, then check again.

  Try it and post back with the results.

• BlackBerry Smartphones BB9900 and Youtube for Mobile will not talk more... why?

  For three or four days, I am able to locate a video with the Mobile's Youtube app on my phone and when appears in the video, 'read' icon does not work at all, I tried to do an update on the Menu, it could not proceed, I tried to return to the default settings as shown in the Menu It failed. I also deleted the soft phone and reinstalled using my desktop software, which has been a success but Youtube Mobile app does exactly the same thing, the "play" icon does nothing.  I've heard it happens out there, but I still don't know if its my operator or the phone itself or the app.  My carrier says if I can watch the videos from the MSN site and other sites, which I agree, so it is not their settings is the problem (as they say) they said I should check out Blackberry Support or warranty.  Apart from the foregoing the 9900 works absolutely fine, but is this a problem of tax my patience.

  I wish that Blackberry or Google to solve this problem with a fix or issue a new Youtube for Blackberry application that any user of BB can get for free!

  But really... someone just help me please!

  OK, I found the problem with Youtube. Its a supported Java Script that delivers just need a updated and for OS7 users inquire just to OS7.1 and everything will be fine, actually the phone will be better but in any case thank you to all the people of entry!

• Contacts blackBerry Smartphones Nokia and Motorola conversion in Blackberry contacts

  I got a deal of my new carrier for two new BlackBerry for the price of a more expensive. So I got a 9700 "BOLD", then my wife receives a Pearl 9100. Now, previously, we used two different phones, she was using a Nokia 3500C (GSM), while I was using a Motorola KRZR K1M CDMA (). I tried port both of our lists of contacts from phone above.

  First, I tried to copy the contacts to my wife in the Nokia SIM card. I then put the SIM card in its new BB, and it would not read the SIM card. I guess that's because BB is locked to a specific carrier. My carrier unlock our phones until we've been with them 3 months, that use me at the moment.

  Then I simply imported contacts into our PC with Nokia Software and then saved your contacts file to *. CSV format. I also did the same thing on my Motorola, with the Motorola software and also recorded one *. CSV file. When I tried to read the two contacts in the Blackberry Desktop Manager, he returned with an error:

  Error has occurred. Error code: 0 x 80040057.

  See the documentation.

  I think it has something to do with some of the fields that exist in a phone but not the other. I would have thought that their Intellisync software would know how to take care of this? It's the exact message even if I don't speak of contacts from the old phone to Motorola or the old Nokia phone.

  Same thing when I try to import the calendar entries too.

  This KB, provides a sample CSV (bottom of the KB, a link)... This might be useful in your quest.

  • KB11194 How to import contacts from a CSV file already created for the BlackBerry smartphone

  Good luck!

• BlackBerry Smartphones Bluetooth mic has stopped working

  I have a Blackberry Pearl 8220 phone. I had paired bluetooth etc. successfully and have used for months before.  All of a sudden micro Bluetooth stopped working. The caller on the other end cannot hear me. I am able to hear fine appellant.
  It is certainly a problem with the phone because I tried two bluetooth headsets. Two of them showed the same symptom with Blackberry but worked on other phones.  Hoping someone thre can help.

  With the help of BlackBerry 8220

  platform v4.6.0.293 4.1.0.100

  Tried to do a battery pull several times

  Improved using the bb Desktop Manager software

  have, check the other threads on this forum.  The 8220 simply comes with a defective bluetooth chip and he dies everyone before too long.  I hope that your phone is still under warranty with T-Mobile, because it's the only way to get this problem RIM on you fixed.  If you don't have T-Mobile, RIM is not concerned.  Even if everyone speaks in even on their own forums, they have not even acknowledged that this is a widespread problem.

• BlackBerry smartphones update AND EVERYTHING to LOSE! Warnings for the updates are necessary

  I was and am still sort of next to me.

  I received an announcement / notice on my blackberry Curve today that I needed an update, now being the novice user to the technology in the sense of phone I did as he asked. I've updated, woooohoooo, fine, now my phone will be even better, right?

  WRONG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  I LOST EVERYTHING, MY PHOTOS (3 TAKES JUST 2 HOURS PREVIOUS) MY VIDEOS AND BUSINESS CONTACTS...

  So what I did? Well, first of all, I cried (it has been a month really incredibly bad), so I'm crazy and cussed and almost taken over my van and drove my phone because how I just lost all the evidence, I would need to win in an upcoming trial. I felt that all hope was lost.

  Well, instead of flipping out that I was going I thought ok, I'll call T-Mobile and speak to a REP Smartberry Blackberry, they will know what to do as always, right? Well, it was a loss of 12 minutes on hold. He said once you update, unless you have made a backup on the computer or have a memory card and saved individually for every single photo and video on what then everythings gone.

  I said I just moved last week and a half and have not been able to download my stuff to the computer and don't know where my cord is, besides I said since when do I need to download everything and worry about losing things due to an update. I update my computer all the time and do not lose photos and others.

  He said to update your BlackBerry is like defragment your computer, you will lose information. Well, I guess ignorance is a blessing because I defragment often and have never lost a file. (I know in all cases)

  Anyway that I felt that he put the nail in my coffin, he don't mind not connect me to a 'specialist blackberry' waisting their time when I don't have back up before an update. I tried to inform him that the update didn't state that I could lose all the data, it didn't care. Let's say I was a little rude with my frustrations and hung up.

  And then I contemplated driving on my new phone and then some.

  I then started my own investigations in my phone. I can't tell you how or where I found it exactly. But I found a way to cancel my download and return to my original settings.

  Well, I thought that I is not got nothing else to lose literally so I tried.

  Guess what?

  I'M A HAPPY CAMPER! No mind thanks to you, T-Mobile or Blackberry forums. But my pictures and my video evidence is back.

  And I can tell you this much, as I fear, the new update can puke!

  For the brief time I got it, he stunk. To now record videos of it tells me to insert a memory card, there is already one in there? And it seemed not so good.

  Technicians of Blackberry, creative or what you have, thanks to include a warning to your customers that they SHOULD back UP THEIR DATA before the UPGRADE IF THEY CARE TO KEEP THEIR FILES.

  IT IS IMPARITIVE FOR NOVICE USERS LIKE ME!

  Signed,

  Sighing a slight sigh of relief in Illinois!

  nothappyatall wrote:

  I'm curious. After spending the last two hours of reading more keep me normally never to read on this subject, is implemented one of the creators of Blackberry, updated, or in fact anyone involved in the success of blackberry never consult or contribute to the issues of standard users? Or is their expertise-oriented only to those also knowledgeable than them?

  Hi and welcome to the forums!

  First of all I'm not an employee of or associated products Blackberry, RIM

  I am a user of devices such as you, I

  I'm glad to hear that you did a good job on your phone! Bravo for you!

  I have two questions:

  I see two posts listed for you, both in this thread,

  "I'M A HAPPY CAMPER! The spirit of no thanks to you two T-Mobile or Blackberry forums. "But my pictures and my video evidence is back... »

  You asked for help in another forum or are you referring to this forum of Blackberry?

  Also, please, let us know what version of the Desktop Manager you have, what kind of PC or MAC, and what version of device operating system that you are using. (on the blackberry, click the icon options)

  Scroll to all on the first page, look for the version in this format vX.X.X.XXX... P; lease send it with your Blackberry model, OK? ')?

  Now second question, do you need manuals, software, or procedures? I want to assure you, that you can access all the correct information for other upgrades. If we can help you with any outstanding issues please let me know.

  A point for you to consider in the future. Just because there is a new version of the software whether 3rd party or device OS, you decide when or if you want to install it. If your phone works well, you can install if necessary when you have the time, a good backup and read about it here. If your phone does not work well (come here first) we can help you solve the two problems or say if you need to upgrade you differently.

  Yes, there are some members of staff who stop every day and works behind the scenes and with users in messages, other that expressing the frustration was there any specific information you need of them?  An article on the upgrade, or by using the desktop software?

  Thank you

  Bifocals

• BlackBerry Smartphones Bluetooth headset

  I can answer is no longer a call only from my Plantronic Bluetooth headset.  I have to respond on the BB, then choose either 'forward the call to handset' or «continue with Bluetooth»  This has just begun.  I can't find a setting to route the call automatically to my helmet.  And it sounds no longer on my helmet.  Any ideas?

  Hello and welcome to the community!

  Each time a random strange behavior or slowness comes, the first thing to try is a proper reboot:

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.

  See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Good luck!