BlackBerry Smartphones "BOLD" updates fail when 'Connecting to Boot ROM.

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• BlackBerry Smartphones Software Update Fail

  I have a Curve 9350, and I received a notification this morning that I got a software update, so I accepted and he is trying to do the update on my real mobile, (not the Manager Office via a PC), but is currently blocked to save the social stream 0% and 9% in all data , and he was blocked for about 3-4 hours. Please HELP as I can't use my phone and its my business phone!

  Try this,

  • Remove the battery from the device.
  • Connect to the PC and launch the BlackBerry Desktop Software.
  • Replace the battery of the device and let it boot.
  • Are you aware of any update or that the appliance needs of the operating system installed? If so, complete the upgrade so that plugged into the computer.

  If the backup block again at 10 - 20% on the social backup module feeds, please let me know.

  Also, please check your private messages here in the forum to me.

• BlackBerry Smartphones "BOLD" not blocking when sheathed

  Someone at - he encountered the problem where the "BOLD" does not crash when sheathed if you have no password value.  If you have a defined password it will ask when removed from the case, but with no password set, it will not.

  See you soon,.

  Dirty

  When you have your camera in the Holster, there are magnets located in places that detects your device. This turns off the screen and the keyboard. (So don't randomly someone call you or send random messages.)

  If you have activated password, it will prompt you to enter before you can use the device. Without active password, your device will come out ready to go host. One thing you can do if you want to, is allow the locking of the keyboard before your device Holster. Next, you need to unlock the device before you can use it.

  I hope this helps.

• BlackBerry Smartphones Blue error screen when the "BOLD" connection via port USB for Windows Server 2003

  I try to activate a new blackberry 9000 "BOLD", the first time I plugged the server he was immediately recognized and installed. I selected add new device of the user and the activation process started, but about 1 min in the activation I got a blue screen error stop 'driver of bugcode_usb.'

  After restarting the server I reconnected the "BOLD" to the server and once more Windows he acknowledged and began the installation process, this time however, the VM didn't pick it up and I had to click on VM > removable devices > usb devices to start the process of installing how he immediately provoked the stop error blue screen again.

  We run BES 4.1.4 on Windows Server 2003 in a virtual machine (VMWare 1.0.4) environment

  Does anyone have any suggestions? I don't want to plug it back for fear of crashing the BES server again.

  have you tried wirless EA?

• BlackBerry smartphones < my blackberry lost day and time when connect you the bb to computer!

  Hi, my lost bb day and time when connect bb to the computer, the change time bb and another area, it is normal?

  My phone says dealer "it's normal in this smart phone" is really true?

• Browser blackBerry Smartphones bing says no network connection. Help, please!

  I just updated my 8530, and now when I open my browser bing, he said: no network connection, but I have all networks enabled and I'm typing this from my blackberry on verizon service, what can I do to fix my phone, can I recharge the old software? Please help me!

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) return Service books (pre-BB10 only devices)

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones how update my device from v4.6.1.314 to v5.0?

  I have a blackberry 8520 also and I find it impossible to update. I currently have v4.6.1.314 and my friends were able to update their version 5.0 using the same smartphone. Can you help me? It is said there is no update available when I put it in the computer or do it manually through the phones me.

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  https://www.BlackBerry.com/downloads/entry.do?code=D840CC5D906C3E9C84374C8919D2074E

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Software of blackBerry Smartphones - frozen update

  Hello

  I use the 9860 Torch on Vodafone

  Last night I downloaded the software update (sorry don't remember what version) wireless and now uses the software update.

  It is stuck/frozen on the screen "Backing Up Your Data", it happened to RSS Social 0% and overall backup process 9% and has been like this for more than 1.5hours (now 4.5)

  Does anyone have advice for what to do, I looked for this problem and found answers but I am at a loss, as if they refer to my question, so some direct advice would be much appreciated.

  have you tried to remove the battery and put it again but it always freezes at the same point

  Thank you

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• BlackBerry Smartphones OS updates

  As soon as the official software of the http://ca.blackberry.com/software/smartphones/update/blackberry7-os.html page

  You can update your smart phone BlackBerry OTA (over-the-air) without connecting to a computer. To begin, select the Options icon in the home screen. Select the device, then software upgrades and follow the instructions.1

  There is no/updates software under Options/device on my 9320. I'm v7.1.0.398. What version of the OS where it was introduced? Please update the documentation

  olinart wrote:

  Normally I use linux, and it is / was one here available primitive loader which I have not reinstalled since my last update. So I will borrow a PC with Blackberry Desktop software for this.

  I can only recommend to do as you suggest... get the enjoyment of a PC for this process. I have no idea to try to do it on other platforms.

  olinart wrote:

  I use a carrier at low prices without support for Blackberry – basically, I use the phone, wifi, and gps. I guess that any version of OS will work in these conditions, and that I should install just the last being that I can find.

  Maybe... but according to a few things, you may need something more... Insert, between steps 5 and 6, the detachment from your PC to any Internet access. Some of its latest versions of operating system require an active subscription to a data plan adequate to your mobile service provider to allow the use of this version of the OS... and it uses your PC's Internet connection to perform this validation. But, if the PC cannot access the Internet, then validation is actually ignored and the installation continues nevertheless. From what you describe, you can very well do not even have a suitable data plan at the level of the BIS, which not only will restrict your access to the operating system levels (except if you use this trick), but also your access to the exclusive services of BB (email, BBM, and many other services does not work without an active BIS data plan even if you only use these services via WiFi).

  Good luck and let us know!

• 9860 blackBerry Smartphones software update... IN CASE OF FAILURE

  Like a good little BlackBerry user, I followed the prompt to load a software update.  He asked the question, "Are you ready to be two hours without your phone or emergency access?"  I said, Yes, and he began "backup of your data.  Unfortunately, it is stuck at 6% in "progress in the backup set".  I tried turning off and re-boot and it always gets stuck at 6%.  If I'm doomed?  What I can do.  Will reads now and pray that he will magically fix itself from one day to the next.  If not, then I hope you smart people in these support forums will have the answer for me.  Thanks in advance for your help.     Stephani

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• BlackBerry Smartphones eception exception error when entering the "Messages".

  I have a client who uses a Blackberry World Edition (8830) and when it tries to go in Messages (by clicking on the Messages icon) it gets this error message all the time: uncaught Exception: java.lang.null.pointer

  I tried 2 types of resets, alt + Cap + del and tried to remove the battery when the BB is running and the same thing, I did a hard reset, that is wiping the BB and customer has left me a message this morning that he always gets the same error message.

  My BES Console (synchronize us with Domino servers on a Lotus Notes platform), I see that he has the

  version of the 3.0.0.81 platform

  The BlackBerry version: 4.2.2.196

  His blackberry had a Bell Mobility service.

  At present, the only other thing I can think of is to download the operating system and reload it on the BB using Desktop Manager.

  Can someone help me with this please.  I appreciate all the help.

  Robert Goupil

  BES administrator

  * Update - my client turned on his blackberry with the BES this morning and sent a message that, after activation, the problem seems to be resolved.  Now, is there something different that can be done in case this happens again, we have more than 800 users of blackberry and most of them have the 8830 model.

  Hello

  Your troubleshooting actions have been directly on the money, I see.

  HRT is the host Routing Tables. It's entries sent by the carrier.

  When you highlight the entry above and you click on register now, he recorded with the wireless network. Update the details of the device on the relay of the rim and down icons specific carrier or applicants

  I think that the problem existed in an application corrupted on the smartphone users, by recording the phone, the application

  has been refreshed. It's the first time I've seen this particular exception message solved without device

  reload. (Just for reference I read messages 133150).

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• Problem blackBerry Smartphones Software Update

  Hi all

  I have a serious issue here.

  I tried to upgrade my software today to ver *. 181 everything was fine except when my phone data had to be restored back (step 10 of 10). Where is my application crashed and I had to reboot my Desktop Manager. But now he don't ask me to restore data, or update anything.

  Anyone with a clue that, how can I restore my data that was backed up to my Desktop Manager.

  Thank you

  Ramirez

  Search your entire hard disk for files with the extension of the RPI (*.ipd). What are the backup files created by DTM. Choose which is the correct (very probably by the time of the file) and then use it as a source for restoring:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  Good luck and let us know!

• Notification of update come when connected to WiFi

  Should I really connect to a WiFi network for the notification of update happen or normal mobile data would do that?

  Because some Web sites say that notification update only appear if the phone is not connected to a WiFi network.
  
  Please answer soon.
  
  Thank you.

  Updates start automatically when connected to Wi - Fi. You can change this in the settings of reading Google.
  
  Do not have a Wi - Fi for all update as ROM update, update of the app, whatever it is. But Android will give you a notification on your connection. If you use a cellular connection, you will get a notification for download via Wi - Fi. This is because the cellular network connections can break in the middle of download and restart you the download. This can affect your data plan and download them. That's why they ask you to download via the Wi - Fi network. But still you can download them through cellular network ignoring the message.

• BlackBerry Smartphones "BOLD" not wanting to do what I tell him

  first... Yes this is my first post and im asking for help...    I want to thank everyone who cares to take their time to offer me, some random, a bit of advice

  I have a "BOLD"

  try to connect to a vista pc

  I was not able to get the "BOLD" for a synchronization with the Office Manager, but I was able to get the vista machine to recognize the device... and were able to move files from pc to "BOLD".

  but now I have a video recorded on my "BOLD" I want to put on my PC...   But now, I just realised that nothing ive photos or video taken with the show "BOLD" upward on the pc... I can see the things I put on the "BOLD" with the pc.

  I just deleted my Office Manager... and installed Blackberry USB and Modem ENG (DM4.6, B13) drivers

  I am looking for my office installation disk so I can try to reinstall the Manager... but all I really want is to be able to see my "BOLD" photos and videos on my pc

  Check the below motion picture. It shows how to explore the memory of the device.

  

• BlackBerry Smartphones last updated...

  After the updated App World there is an application that shows like uninstalled App World, and when I try to reinstall I have to pay for it again. The thing is, it is still installed on my phone, but I guess I don't get updates etc. when App World think that I don't have.

  In addition, my App World is not connected to BBM, and I see no way to reconnect!

  Thanks in advance

  I also noticed and wondered how to get update notifications. What I did is I went back to the previous version and probably wait for the next update.