BlackBerry smartphones 'browser problem detected.

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• BlackBerry smartphones having problems in Blackberry Curve Notifications of 9320

  Hello

  I have a problem with notifications. I read all the mails in blackberry but still notification shows the unread mails are there. But I have checked there is completely no emails unread in all ID e-mail tha I have configured. Please suggest me what should I do now to fix this...

  Hi mc_selvendran

  Welcome to the Forums of the BlackBerry Support

  Sometimes a simple restart battery pull is able to solve this problem, but always on your home screen, open the main Message box > highlight a day say today > press the Menu key > click Mark read beforehand. Finally, perform a restart battery pull by removing the battery while your device is turned on, wait a minimum then reinsert back. After the reboot, see if the problem resolves.

  This Knowledge Base can be useful to question persists:

  KB21879 : How to search messages unread on the BlackBerry smartphone

• BlackBerry Smartphones 2 problems with my flashlight. (Photos)

  OK, so I've tried everything to try and solve my problems but have not been able to do. I hope that someone here might be able to help!

  First of all, I have accidentally hidden a picture by checking the "hide" field Now how do get it back you? I had a couple of my friends with the same phone try and figure that out it and they were not able. Anyone know?

  Second, when I choose a picture to my desktop wallpaper, it shows in a larger version in the upper left corner of the image. I me remember when I was picked as my background wallpaper, the image I have zoomed in on it before asking, but used the 'back' button to remove the zoom feature. It looks ok on the screen but define it the paper painted like the zoomed image in. Now, it doesn't matter what image I chose, I get in the top left corner, zoom appears on my paper painted - although it seemed normal before asking.

  I am frustrated trying to understand these two themes out, so any help or suggestions would be appreciated!

  Hi and welcome to the forums!

  Go to the preferences of the home screen and click Reset bottom. Then select another image, the problem returns?

  To find your photos hidden:

  Follow these steps to display an image on the BlackBerry smartphone:

  If the image is in memory of the device (or Media Card)

  1. Click on memory device.
  2. Click on House.
  3. Click on user.
  4. Click on photos.
  5. Press the Menu button, then click on Show Hidden.
  6. Display the hidden images faded.
  7. Highlight the hidden picture.
  8. Press the Menu key, and then click Properties.

  KB18466 How to hide or show pictures on the BlackBerry smartphone

  Thank you

  Bifocals

• View blackBerry Smartphone email problems

  I have 3 email addresses Setup on my Bold 9900.  Last week, I must have changed something because everytime I open the messages folder, I see that my text messages.  Similarly, when I try to open all the mail files three electronic... SMS folder opens.  I know I get emails but I can not access e-mail records.  They appear but when I open them the text message folder opens.  Help please!

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

• Worldwide blackBerry Smartphone app problems

  I updated on my 9810 with apps, however, there is a red star on my app icon and it does not download new applications. It is said "to continue using BlackBerry App World, you need to upgrade your current version. "For more information, please visit www.blackberry.com/appworld/support '. I did, I checked my updates, and they are all up to date.

  What can I do else? I want new applications

  Thank you

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry Smartphones software problems?

  My bb 8520 curve gives me endless disputes it keeps freezing/hanging, and this stupid thing small clock appears in the middle of my screen so often that I can hardly do something, I have only 1 app on my phone because I thought he might be slowing. I have to make a traction battery @ least 3 or 4 times a day, I did a cleanup of security that it made it worse, can some help please

  Hi mako1981,

  I suggest you make a backup of your BlackBerry® smartphone and then reload the software as described in the article below:

  KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

  or

  KB19915 - how to perform a clean reload of software applications smartphone BlackBerry using BlackBer...

  Thank you

• Hotmail of Smartphones blackBerry through browser problems 9000

  I always accessed my account hotmail via the web browser so could write emails, send and respond. Yesterday for the first time I can no longer respond to emails or write new ones in my hotmail account. Strange.

  There is nothing wrongwith my hotmail account because I just used in on my laptop to check the problem therefore lies in the blackberry service legacy, software or internet through the BB.

  Someone had the same problem or ideas?

  Thank you very much

  Phil

  It may be that HotMail did something with the code of their Web site that has changed the way it interacts with mobile browsers. You may need to adjust the settings of your BB browser to find all that it could be that the Web site requires. There are a lot of settings, including the ability for your BB identify the site as a BB, IE or FF browser – which often gets pesky to work sites. Sorry, but there is no way to give you the exact settings, you can set everything simply play with them (in an orderly process) until find you the right combination. My guess is that they removed the possibility of a mobile browser to do what you do - and could be corrected by adjustment of your BB browser to identify as IE or FF. MY HUMBLE OPINION

• BlackBerry Smartphones USB connection - detect "BOLD" as hard drive problem

  Hi guys,.

  Usually, when you connect the "BOLD" to your PC a message is raised on the ability to use your phone detected as hard drive. And it gives you the ability to not see this message again. I accidentally clicked "do not see this message again."

  How can I reset it so when I connect my "BOLD" to my PC I can select as a hard drive without having to load the Desktop Manager.

  Thanks in advance.

  Under Options, memory, mass storage Mode Support. Set to Yes to turn on the device as a hard drive. Also available, it is Auto enable Mass Storage Mode when connected. You can set it to Yes, No, or Prompt.

• BlackBerry Smartphones Email problem

  Hello

  I had some problems with the reception of e-mails and I uninstalled the context menu. When I tried to reinstall is no longer accept the user name and password on the grounds that they are "invalid." Noted that the user can access e-mail and password for your PC.
  What can be done to remedy this situation?

  Try typing www.blackberry.com/integrate in the browser on your phone and set up your email like that.

  Let us know if that helps you.

• BlackBerry Smartphones Email problems

  I am now using service BIS in Hong Kong with my Bold 9900 OS 7.0.

  I tried to configure my BB to send and receive emails through my BB. Gmail has no problem because the installation is simple. However, when you configure with my email account of society (which use BES) with Microsoft Exchange 2003, it is not successful because she need BES service.

  I tried to use webmail method to access my e-mail account on microsoft exchange, but it has not as well (403 error).

  Finally, noticed that my business email account support POP access, I have so used the option POP set up my account on BB. It automatically detects the port (995) with SSL protection settings. So finally, I can get my email from the exchange server (although there is maximum 15 minutes late due to the use of the 'pull' technology to shoot again message from the mailbox on the exchange server).

  But the following problems still exist:

  I can send email from my Gmail account on my company's e-mail account and I can send email from my email to my Gmail account company account. Another colleague in my company can send e-mail to me and my BB can 'pull' send to my phone. However, I can send e-mail using my company (using BB) e-mail account to my colleague, but they can only receive.

  How can I solve this problem? Help, please. Thank you!

  You probably haven't CMIME e-mail service book on your phone, which has the Type of Service: Blackberry Enterprise Solution because you have a BIS service. It can even allow you to send and receive emails and to other regular e-mail but not with emails secure such as BES.

  Try checking this link:

  http://www.BlackBerry.com/BTSC/KB02830

• BlackBerry Smartphones Internet problems.

  Hello guys.

  I have a BlackBerry Curve 8520 on Virgin Media, I came here first, thinking that it was better I try here before we get on the phone with them.

  My problem is simple. For the last two days, I have not been able to access any page what so ever on my Internet browser tries to load a page, but once the blue bar fills up, there is nothing, not even an error message. I have many left Internet allowance for the month, so I know this isn't that.

  Looks like I'm not the only one having problems, lately.

  Can anyone help?

  See you soon.

  Hi DanDarts

  Welcome to the community

  Open your browser > press the Menu key > Options > clear your browsing data (check all the) then click clear Now.After that do a reboot Simple as this device while is powered on remove the expectation of the battery for a min. and then re - insert again wait until the device take a long restart.

  After that, try again and let us know.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones apps problem + upgrade

  Hello

  Can someone help pls. I have problems with the app world on my curve 8520. Everytime I go in there, he always tells me that continue to be updated, but still I can download apps from my laptop and only synchronize the blackberry no bother. When I try to update via a browser on my phone (which takes FOREVER to load), he repeats that the page is too large to load. Then I plug the blackberry via USB and checked whether the necessary for any update phone and advised don't need no upgrade... pls help as I can't use/download the apps on my BB... .aahhhhh

  Thank you

  S

  Hello

  Yes, I know, this is the reason why I asked if you are able to use these applications, the link above works well if you have specific data plan from your service provider, it won't work in opera.

  If you want to use as Web browser, BlackBerry apps, BBM and email, need you a specific BlackBerry data Plan / BIS your provider (I do not know if your carrier 48 BIS supports, you need to ask). Once activate you your account, it will allow you to use all the BlackBerry apps on your Mobile network as well as Wifi.

  BlackBerry World is currently working on the wifi without BIS, then you should try to download it via wifi or try this Knowledge Base to install using a computer.

  KB31325 : How to install or update the BlackBerry App World, using a computer system application

   

  To install the application from BlackBerry World refer to this Knowledge Base:

   KB28715 : How to install applications from BlackBerry App World, with the help of a computer system  

• Inbox blackBerry Smartphones / browser homepage

  Hi I'm new to BB. Just a few questions:

  (1) each time, I get a message notification (either he missed call or a sms alert).

  it becomes difficult to navigate in the 'Messages' box: the reason is that it opens

  always in the last place where I left it. So I have to press Menu & then scroll down

  for 'See the folder' (pressing 'v' also helps) & then it says "select a file".

  Now, my request is: someone knows a way that when the "Messages" icon is clicked on

  the HOME screen, it all right now that brings me to the screen "Select folder".

  (2) how to change the HOME PAGE of the browser.

  (3) to extend the battery life, I read that all applications must be closed using the

  Option 'Farm' in its Menu. To check what all running applications, a

  must check on 'Application Switch' - If you request them, then it's open.

  The problem I have is some applications (appearing in mode S/A), I could

  Close (e.g., games, etc), but some are not get closed for example: messages, browser,.

  BB Messenger.

  Thanks in advance.

  JS

  Hello and welcome on the Blackberry Forums

  (1) each time, I get a message notification (either he missed call or a sms alert).

  it becomes difficult to navigate in the 'Messages' box: the reason is that it opens

  always in the last place where I left it. So I have to press Menu & then scroll down

  for 'See the folder' (pressing 'v' also helps) & then it says "select a file".

  No, when you have a new message and you go to the message folder, you can see the last place where you left, but if you press T (top) you can see the new messages. (new messages are always in the top and you cannot change it)

  (2) how to change the HOME PAGE of the browser.

  Open the browser, you are to press menu, options, configuration of the browser, and you can change the homepage on the bottom.

  (3) to extend the battery life, I read that all applications must be closed using the

  Option 'Farm' in its Menu. To check what all running applications, a

  must check on 'Application Switch' - If you request them, then it's open.

  The problem I have is some applications (appearing in mode S/A), I could

  Close (e.g., games, etc), but some are not get closed for example: messages, browser,.

  BB Messenger.

  Please read this link to optimize battery and memory

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14320

  There are five applications cannot be closed

  BlackBerry Messenger, HOME, phone, browser and messaging

  Thank you

• BlackBerry Smartphones made problem page fault

  I use my Blackberry Storm for web browsing a lot, but now when I try and access the pages that I have consulted several times before I get an error message indicating 'a problem occurred while trying to make the page' - everyone experienced this and is there a solution for this?

  Thank you

  I had not changed the settings, but a battery on the reboot seems to have done the trick: I have this account in the future, thank you!

• BlackBerry Smartphones Email problems! Help!

  I wanted a BB for centuries now, finally got a BB Torch 9860 yesterday and now my head is spinning with all the problems I encounter. First of all, I can only access Facebook via my connection wi - fi home, once I hit my wi - fi and try to access FB using my mobile connection, it's just can't, why? I never had these problems with my HTC Android mobile. However, my big concern is that I can not put an e-mail account, the only option I gave up in game is to set up a business account? What is c? And where can I get the password required? And why am I not given the opportunity to configure my gmail account.

  Someone please help, I'm really bad now and have lost almost all day searching the internet without getting no answer. I don't want to give up my new BB, but I think it may just be easier to the box upward and turn off site.

  Bennett wrote:

  However, my big concern is that I can not put an e-mail account, the only option I gave up in game is to set up a business account?

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.