BlackBerry smartphones can not access BB App World United Arab Emirates

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• BlackBerry Smartphones can not connect to App world via PC and Blackberry phone, someone knows how to fix this?

  Hello

  It's been 1 month that I used my app world via my phone last using the Wi - Fi connection to download an application. Last week, I try to download an application through my PC, but app world does not recognize my phone when I try to download. I ve tried solutions fix my phone not recognizable around the world of the app in the PC, but nothing happened. So, ive decided to connect to wireless again. But when I try to connect to the world of the app, it says that,

  "You are currently on a service plan that requires a Wi - Fi connection to use this application. If you want to use this application outside of a Wi - Fi connection, please contact your service provider to upgrade of data plan".

  Can someone help me or know this problem?

  Thank you. Hope someone can help me with this.

  Hello! Thanks for your reply. Ive has already know what is the cause of this issue but, initially, Im just using my BB Phone to connect to the world of the app and work with my solution. So here it is to connect to App world using BB Phone 1. Connect wifi 2. update your Blackberry ID and password on your phone, it is, I've just updated my Blackberry ID and password because I forgot to change my information on my phone. 2 months ago I change my ID and password to the web, so I think that the world of the application is unable to recognize my old identity. haha hope it helps others

• BlackBerry smartphones can not connect to app world

  When I try to log into 'my world' bb app world it says to authenticate, then he says impossible to validate the address and email password combination. How can I connect it? Help, please

  You confirm that you do not use the password to your email, but the password of your ID BlackBerry?

• BlackBerry smartphones can not download the App World software

  I can't download the program Conversion Cog v1.2. I deleted the old version of this program and has also deleted and reinstalled App World. App World says download but it never ends. It just hangs there. There are 23 MB of free space. No idea what's going on here?

  Hello!

  To reinstall your applications, please follow this section of the AppWorld user guide:

  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  For more information, registration keys, see this KB:

  • http://www.BlackBerry.com/BTSC/KB18646

  In addition... RIM released version 1.1.0.15 AppWorld... it is highly recommended to be on this version.

  Let us know if this does not work because there is another path to follow.

  See you soon!

• BlackBerry Smartphones can not connect on App World

  I'm on a corporate network. That may be the reason why I'm having a problem.  I registered with a Blackberry ID and when I try to log in I get the error message: "Blackberry App World is had problems connecting to the server Blackberry App World.". Check your network connections, and then try again. "I remember something about a possible conflict that may arise with App World and the new OS 6.0 on a corporate network.  All available patches without having to deal with my IT Department.?

  Thank you!!

  Cigar1 wrote:
  No there is no way to contact Blackberry support?

  Yes. Start with your wireless service provider... they are responsible for all the formal support to their end-users. If they can't solve it, they have the ability to escalate cases RIM for extra support without extra charge. You have no free method otherwise received this improved rim support.

  Good luck!

• BlackBerry smartphones can not access App World on Wi - Fi

  Hello

  I bought a brand new Curve 8530 TELUS (PIN: XXXXXXXX) during the June 19, 2010. When I try to access the App World with Wi - Fi only, it says the following: "you do not have a sufficient wireless coverage or your connection to the wireless network is turned off.

  Does this mean that the AppWorld application cannot be used with Wi - Fi only?

  Greetings,

  Ren

  Version of App World: 1.1.0.35

  EDIT: Personal information removed - information such as the IMEI #, PIN #, email & phone number for security reasons is prohibited.

  One... change your message to remove your PIN!

  If you have a Blackberry data Plan and use wi - fi only you do not have access to unique options 'Blackberry '.

• BlackBerry smartphones can not log into my world...

  Hi all.. I'm faiz of Malaysia... I use storm 2 9520 blackberry... After I upgraded my app world software I can not connect to my world... Displays an error message "an error has occurred. Please try again '... The bb and password are correct... So far, I can't upgrade a my request... Can someone help me with this problem... When I try to connect using the computer, it's OK... No problem with the password and the id... Please help me someone... Thank you all...

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB25882 "An error has occurred. "Please try again later" is displayed when the user tries to access BlackBerry App World

  I hope that it contains something useful

  Good luck and let us know

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry smartphones can not access web or send/receive email

  I was not able to receive or send by e-mail all day today.  Also, I can not access the Internet.  Leaving everything expires and nothing happens.  The phone works.  I saw a message indicating that there is no sufficient network coverage for access.  I tried to send e-mail and access the Internet when I got a full bar compliment.

  Any ideas would be appreciated.

  Phone: Tour 9630

  OS: Verizon 5.0

  Carrier: Verizon

  Thank you

  I did a battery pull and it seems to have solved the problem.  Thanks for all the help.

• BlackBerry smartphones can not access address book after software update

  I'm unable to access the address book by default after doing the update - I have restored my backup and it's all there, with the exception of my contacts.  When I open my address book it is labeled personal and there are no address and when I add a contact, it is not displayed, but I noticed that when I go in the options, it shows only default under 99 entries with address books and when I try to add a contact, it does not show in the list on my phone but the number of entries in the book of failure goes up so they go in that one but I don't can not access?  No idea how I can get back my contact list? (hope that makes sense for a person )

  Thank you

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  Hello LeslieV and welcome to the forums!

  You can have an address book on filter, to check this setting open the address book, and then click the menu button, and then select filter, if business or personal is checked, uncheck both and then see if you are able to access your address book.

  If the above does not resolve the question can you please let us know what device you are using and what version of the software is on the device?  The version of the software is under Options-> on, the software should be 4.X.X.XXX.

• BlackBerry smartphones can not access my bb app

  Forgot my secret answer to unlock my bb app world

  Try this link: https://blackberryid.blackberry.com/bbid/recoverpassword

• 'Bad Request' blackBerry smartphones can not access Hotmail via browser

  Hello

  I can't access hotmail via my Blackberry Curve browser... after the login screen. I get a blank screen with the mention 'bad Request' in the upper left corner.

  can anyone suggest how can I fix?

  Thank you

  It is not you.

  There has been changes. I don't really understand, but I have the same trouble of mobile platforms (passport and PlayBook).

  Best I can suggest is play and find a method that works. For example, go to Bing.com and select Outlook. Connect to Microsoft and access email from here or try. Search the Hotmail from a search engine and look for a link of connection and try that.

  If you find something that works, remember. I know I did, but I forget and understand each time.

• BlackBerry smartphones can not access Blackberry ID account - error message on username

  When I try to log in to update my email accounts, I get a message saying "username entered is invalid. Usernames must be at least 4 characters. "My username and password work when I connect to the site, but I can't update my email from that account. My service provider cannot help me with this; they want to eliminate gradually the Blackberry phones have no technicians trained to provide support. Help please - I can't access my email from my Style!

  Hey nana-chan.

  To connect to your e-mail configuration application, you have the same login information that you would use to connect to the website of your provider wireless BlackBerry Internet Service from a computer. Since you are using BlackBerry Device Software 6.0, it is separated from your BlackBerry ID. If you do not know your account details, I suggest to contact your service provider for this information again.

  These KB articles should provide more information. "How to configure an email address to the BlackBerry Internet Service for the BlackBerry smart phone" http://blackberry.com/btsc/KB15499 and "Unable to connect to a BlackBerry Internet Service account" http://blackberry.com/btsc/KB11261

  Hope that helps,

• BlackBerry smartphones can not access e-mail, internet or BBM

  Hi, I think I have a problem similar to the previous posters... my mother gave me her blackberry tour when it improved and I had unlocked it (from a cell in Sasktachewan provider) so that I can use it for my move to Dubai.  In Canada, I was able to use the voice, SMS, email access and BBM... through FIDO.  I couldn't see any internet icon so I hadn't any data plan.   He paid for everything.

  I had a working VISIT before and was able to access the voice, SMS, internet, BBM... that's the difference between enterprise blackberry (which I suppose is available only for companies) vs the Blackberry Services (Email or social networks) for personal use?

  When I moved to Dubai, I pulled the FIDO sim card and got a (Yes... sim card "du").  Then, I paid for and activated my blackberry services (email / BBM) However, when I tried to configure my email account, I got an error "your device had a problem connecting to the server.  I tried pulling out the battery, to register using the Advanced Option, host of routing, register online at du.blackberry.com and when I try to register there, I get the message that says that my device cannot be registered and to try to register through the advanced options and if it does not contact my wireless provider.

  A technical support person come back to me and said that my blackberry service is related to my previous provider wireless (FIDO) and I had to call FIDO to get the PIN out.  I did this and FIDO said that he has been released.

  I tried to repeat the previous steps for registration / establishment of email and I still get the same errors.

  Initially when I got the sim card, they have enabled a social account of blackberry for me and it wasn't what I wanted so they it disabled.  I wonder if somehow my camera is actually saved with, but in terms of bad... so that's why I can't access email / bbm service.

  Thoughts?  I'm kind again on the whole cell phone thing and not a techie so please be explicit.

  Thank you!

  Cindy

  chilkootcindy wrote:

  It is perhaps a silly question... and not to diminish the value of the forum... but is there a number to blackberry people can call?  It would be really nice to talk to someone who knows the phone knows what could be the problem (it took two weeks to tell me that I had to call my other provider wireless to the Canada to release the phone from FIDO blackberry service)

  Cindy

  You can, but with a fresh incident support of approximately $49US by.

  Otherwise, your mobile operator with which service you should intensify your call to support technical level RIM.

  The 9630 is not okay to operate on, without some configuration real depth and even then it may not work well. You will need to follow the directions in the initial post of this thread linked below, and instead of Tmobile or ATT, you're going to need service books for the.  It's not easy.

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/180267-unlocked-storm-t-t-Mobil...

  My best advice... because I've done this before... is to get a non-CDMA device that works perfectly on, as a model 9700 or 9780 or 9900. Not the 9630, 9650 models.

• BlackBerry smartphones can not access the application Center

  When I downloaded the OS to 9100 pearl, I lost the ability to access my application Center. Tab to see he was there, but none of my applications appear. When I try to reset I get error 404.
  Any suggestions?

  Are you referring to "Application Center" or "App World"?
  If Application Center, so you can connect with TELUS and tell them that they can pull their webmaster (404 means that the Application Center tries to connect to a Web page on the TELUS Web site to pick up applications that TELUS wants you to use).