BlackBerry smartphones can not create a BIS account

Similar Questions

• BlackBerry Smartphones can not create a BIS account - cause the PIN is already in use...

  Hello

  About 1 year ago, I bought a blackberry curve 8320 on ebay in Germany. Now, I wanted to register with the BIS (at Vodafone in Germay) he tells me that the phone (PIN) is already registered with the BIS. I tried to use the 'send password' link with my PIN code, but it didn't work out (the website says the password is sent successfully, but it does not reach my cell phone). Aftre I asked customer support for VOdafone and they said that the phone is not registered with Vodafone.

  Is there a chance to delete or change the old account on my PIN code? While I can sign up and get my own BIS?

  Thank you all in advance for the help!

  Welcome them

  Marc

  Call Vodafone and ask for help from the RIM. They can release the account (now that they may or may not, but that's another issue). Anyone else still essentially have this class as their PIN on their account. Its going to take some doing, but you can achieve.

• BlackBerry smartphones can not create an account

  You just bought storm 9530 (Verizon set) 9. But im having problem to create a BIS account in my country.

  The error is Impossible to create the account: BlackBerry (r) this device is not registered with your wireless service provider. If please register for this device and check that the URL of the current web site is provided by your wireless service provider.
  

  The problem is my device is not yet registered with any carrier and it is also did not register on Verizon.

  Really need to inform about it.

  Thank you.

  Support don't know much about the device I think that Yes... so I turn to the other to help my friend with a profound experience about the storm.

  He help me in exploring the depth unit, engineering screen to play with networks IP and APN.

  Even if it takes time but it really works.

• BlackBerry smartphones can not create email account

  Hi, I'm new here (and Blackberry) and need help.

  I got a used Blackberry 8330 curve and can not create a new e-mail account.  This is the message I get:

  'An account already exists for this Blackberry device.  Please login or contact your wireless service provider. »

  If I scroll down and press ok, it asks the PIN/EIN number, which I have input.  Received the same message.

  How can I clear it so I can add the email?  The main purpose to get the BB was to use it to access my work email...

  Thanks in advance for any help on this.

  Dorian

  Thank you, thank you!  I used your links, called Verizon and cleaned it up!  I have now all accounts added (including my work) that I wanted, and we have updated my software as well.  Everything works as it should. (I no longer do not get the 'other guys' messages as well!).

  You are a star!

  Thanks for helping a newbie!

  Dorian

• BlackBerry smartphones can not create my Blackberry ID

  Hello

  For the last 10 days I tried to create my ID Blackberry App World, but I still get the message: the password you entered does not respect the requirements of the length or character. Please enter a password that has a minimum of 6 characters. I tried to save it on my PC and through my bb, tried two different e-mail addresses, various pseudonyms and multiple different passwords (all with more than 6 but less than 16 characters, only letters or letters and numbers) - nothing works. I would be very grateful for any help in this frustrating situation.

  Thank you!

  OK, I finally created an account and see the stupid thing I kept doing was the passsword identical to the password recovery answer... once I made them different tada!

• BlackBerry smartphones can not create the contact!

  When I'm in my contacts, I don't have an option in the BB menu to create a new contact? I know others who do not have this option.  I add contacts from time to time and need this option.  How can I fix?

  Thank you!!

  Thank you ricshome.  That's exactly what I did and there is no option for the new contact.  I scrolled the options several times.  I am an advanced user account I am a technician in the field COMPUTER (don't not bragging just stating that I am not a beginner).  I have rebboted the device and still no change.  Any other suggestions out there?

• BlackBerry smartphones can not see my email accounts

  I've set up 4 different email accounts on my device but I can't see them, I see my email on the box messages but they are all mixed. I can't see my emails separately as before...

  any suggestions?

  You hear that see your icons of previous e-mail for each e-mail account individial on your BB homescreen?

  They were hidden? Moved to a folder?

  Try going to Options > Advanced > host Routing Table > Menu > register.

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Any lucking finding?

• BlackBerry smartphones can not create new contacts or modify existing contacts in my phone book / address book

  I get this message every time I try to access the 'New Contact' option on my blackberry curve 8520

  "Application net_rim_bb_addressbook_app (255)"... which seems to cause this problem and how can I fix this problem? I can't add new contacts, nor can I change existing contacts! Help, please! I tried to remove the battery while the phone is turned on, something I could do?

  Please remove Windows Live Messenger or Yahoo! Messenger for now until a new update was released because one of these apps version recently update is causing the problem for most OS5 phones...

• BlackBerry smartphones can not send email with v4.5

  I've upgraded to version 4.5 of the software of the device for my Curve 8310 and now I can not send emails (receives OK). I can't access the email settings. When I go to the Setup Wizard, it happens to the page date and time and the next page returns a "404: not found" error. If I go to my 'Mobile e-mail settings' it does not recognize my user name and password (grrrrrr). Suggestions that don't involve reinstalling the original software?

  Network: Vodafone UK

  Hi mjbryan

  U put in place an email with the BlackBerry Internet Service account?  If you have, you must log into your BIS account and return service directories.  If you have not configured to send yet, you must create an BIS account and add your email address.  You should be able to set up BIS here http://www.mobileemail.vodafone.net/

  See you soon!

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• My 9500 storm blackBerry smartphones can not receive files via bluetooth, but I can't send

  Please help someone, my blackberry storm can not receive files via bluetooth, but I can send, what could be the problem?

  Have you tried and went to accept via Bluetooth? Some of the older software on the BBS, you need to go to the media file and say accept via Bluetooth. Consider the two features are already paired.

• BlackBerry smartphones can not set up additional e-mail accounts on 8310

  I have Setup 3 email accounts on my new BB curve. Unfortunately, when I try to add another account, nothing happens. I'm trying to do on the BB. I have AT & T.

  I know it is supposed to be a Web site where I could manage my email accounts, but cannot find it now. (I once found and tried to login, but I was told I could not.) Tried to register, said that there was already someone with the e-mail account. Confusion between.)

  Any help for this beginner (within a week) would be appreciated. Thank you.

  K. Glenn Cole, CPA

  Hello and welcome to the Forums of Support BlackBerry.com.

  Glenn, watch this:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14378&sliceId=SAL_Pub...

  Basically, if you have created your account BIS on the BB, you will need to open it from the BB, create a BIS login and pw for the PC... and then you can enter your BIS carrier site of connection of your PC.