BlackBerry smartphones can not disable the device password!

Similar Questions

• BlackBerry smartphones can not disable the firewall - see the key for the

  "The application has attempted to open a connection to a location inside the firewall which is not allowed by your policy" "

  Please help me...

  Hello Nurulfy7,

  Welcome to the community,

  Yes, you get this message because you under BES account and you can not disable it.

  Take care

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones can not access the device memory in Windows Explorer

  When I plugged my blackberry on my XP PC, I used to see the memory of the device and the SD card in Windows Explorer.  Now, only the SD card is in the Explorer.

  In the Desktop Manager, I used to be able to see the two also.  Move files and others.  Now I don't have this option.

  It is a new company blackberry secure (password to unlock).  Don't know if the problem occurred the same time, I received my new phone...

  top of the page: "SOFTWARE".

• BlackBerry smartphones can not see the device on my computer memory

  Hello

  I have Blackberry 9000 with a 16 GB SD card.

  I am able to sync my calendar with my laptop running Vista successfully.

  Parameters of memory are:

  Media card support: on

  Encryption mode: no

  Mass storage Mode support: on

  Enable Auto... When connected: Yes (I tried both guest)

  The card has been formatted with the BB.

  I have not been able to 'see' my BB or the card memory in Windows.  I tried 3 computers (an XP and Vista 2) does not.  In one of them, I even tried remapping all the drives except C: SC E:, F:, etc..

  Any help would be appreciated.

  I had the same problem.  Support BB said on the phone was defective and he was replaced by ATT.  Replacement phone had the same problem.  But I found an unofficial patch for the problem; EM.  BB technical support said they do not support this difficulty, although they acknowledged that the problem set is actually a real problem that occurs.

  If your "BOLD" is under warranty have BB tech says that it is defective and get a new one.  Otherwise try your luck with the unofficial fix - it worked perfectly on both phones ATT sent me (but I'm still back together and insisting that ATT send me a phone that works - I should not have to rely on a 3rd party program to repair a defective phone.)

  Do a google search for this exact phrase: "some people have problems with the mass memory" and go to the forum of pinstack site that google finds. Yes, it's "are have" in the expression you are looking for.  It was not a typo.

  You will have to join pinstack (it's free) to download the patch.  If it works for you do not forget to thank the OP there.  He did a great service to anyone struggling with this problem.

• BlackBerry smartphones can not disable password on my 9320 curve smartphone

  Hello

  To protect my phone against unauthorised access, I activated the password on my 9320 curve, so that it hangs after 5 minutes. It works well so far.

  Today, I tried to sync my data with my PC via the BB desktop software. Now, this desktop application asks for the password, but does not accept the password that I entered into my phone.

  I tried to disable the password protection by clearing the checkbox 'Activate' on the phone, but I can't do that (I can't click the "Enable" box, it remains checked with a lock symbol). I can change the password, but the BB desktop on my pc application does not accept the new password.

  Any idea anyone? Help would be much appreciated!

  Best regards

  Chris

  Hello and welcome to the community!

  I think you have two distinct problems...

  Desktop software rejecting your password entry.

  The password requested by Desktop software and the password you assigned to lock your BB are indeed the same password. But what I suspect is that you have a mix of different characters in your device password and you may not notice how you enter on the keyboard of the BB. For example, if your password

  • AB123

  and if you enter

  • a > b > ALT > 1 > 2 > 3

  the result will be

  • ab1er

  You must enter

  • a > b > ALT > 1 > ALT > 2 > ALT > 3

  in order to close with ab123. Thus, in this example, while on the BB keyboard, you think you type ab123, you actually type ab1er.

  On your BB, when you type your password, you should get a moment where each character is indicated in clear before it turns into a *. Watch carefully next time and you will see a surprising result. It will be the exact characters that you type on the keyboard of your PC, because it is in fact your password.

  Lock symbol on the device password, cannot clearly 'enable' setting.

  There are generally two reasons that the locking device password becomes necessary (this is what means small lock symbol).

  (1) you are part of BES or have IT on board strategy that forces the requirement. Given what you describe on when you created the password, I doubt that this is the case, but... If that were the case, you would never have a choice... the first time you used your device, you would have had to create a device lock password. If, by any chance, you are part of BES, then go see your BES admins regarding if they force this situation.

  (2) you have, after activation of the device lock password, activate encryption or the Protection of the content on your device. Once you activate those, they require the device lock password to operate. For example, you can't delete the device lock password until you have first removed encryption or Protection of the contents of your device.

  Good luck!

• BlackBerry smartphones can not disable my password on BB bold

  When I in the options then on password I can't disable the password on my device - it is permanently defined "enabled." Any help?

  Hello

  The lock indicates that you have a policy on the device. If you are running a BES (according to companies)

  Check with the IT department phone. It is probably a company policy

  Thank you

  Bifocals

• BlackBerry smartphones can not open the downloaded applications

  I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

  Hello

  If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

  If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

  Once you have this full backup, to proceed with this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

  Good luck and let us know!

• BlackBerry Smartphones can not hear the other end to the phone

  Hello

  I have a Bold 9900. Lately, I had a problem where I am unable to hear the ringing of the. The phone vibrates and I see an incoming call. When I answer the call, I can not hear the person at the other end of the line, or the other person can hear me. If I try someone sounds, I can't hear their phone ring, but I get the message that we are related, but may not have any conversation. When I do a full power off and restart its new normal.

  How can I get rid of this problem?

  Hello docvish,

  Welcome to the community,

  As the PC or laptop requires the restart of our smartphone require also restarts to remove slow, whenever you feel any unusual just give a battery pull reboot I have; e while the unit is on the battery wait a min. then reinsert it wait until it restarts. You can also give a soft reboot by pressing alt + Shift R (aA ^) + DELETE.

  Also avoid any applications running in the background, press on and hold Menu button for a few seconds, it will appear a screen showing running applications or that are still open., remember always to get out of the applications not only to return the key. Try if solves your problem, or alternatively you can visit any Center of Blackberry service to the issue.

  Good luck

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones can not see the maps on my "BOLD"?

  Hello

  I just theBold on Orange in the United Kingdom and I do not see the maps app anywhere.  I can see it listed as version 4.6.0 under the list of Applications but can not see the software somewhere?

  I'm mean't to enable it somehow?  Also can not get the GPS function works as it says "failed to update GPS location" when I click on refresh?

  Any help would be really welcome

  If your provider blocks the passage of the icon (like AT & T) to another theme (Options-> themes) and see if you can find it. You may also download. Check mobile.blackberry.com from your BB browser.

• BlackBerry smartphones can not FIND the DOCUMENT IN 'DOCUMENTS TO GO'

  I just got a curve 8310 last week, updated to 4.5 OS, having apparently successfully loaded a txt. document MSNotepad... (I don't have MS Word or Powerpoint), I can't find the doc. in my docs 'go', and not in the device or mem. card.

  Use the feature to explore to watch, by opening your media icon > Menu > Explorer and look in all folders.

• BlackBerry smartphones can not find the BBM icon...

  I can't find my icon of bbm anywhere, even not in the bar to switch applications. I was updating it from app world blackberry, then the progress of update has failed. bbm icon was there until later that day, I deleted something and the phone was in need of a reboot so I rebooted it and since then I can not find the icon of anywhere. I tried to download it again from the appworld, it always says that there are already, but I can't find it yet. and I'm also trying to update nd it always says error update! Please help me!

  OK, so just do the last part of the instructions...

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

• BlackBerry smartphones can not find the Notification Menu

  I have a blackberry Pearl and recently upgraded to 4.5.  After the upgrade, I was move the icons on the home page and somehow successful to delete or lose the Menu of Notification icon (the one where you select the quiet mode, ring for single phone etc.).  I can't go back on this request.  4.5 I tried reinstalling, but he dutifully put my screen up delicate because he was with the missing menu.  The advice is apprecaited.

  Thank you

  Make sure that it is not in all cases. You can not remove the icon. You can only hide or move.

  Change themes and to see that you can find?

• BlackBerry smartphones can not disable my password

  Hello, I'm new I the Board of Directors, the 8530 for sprint, I recently upgraded to 5.0.0.654 (1108).  When I did I don't have the ability to disable the password for my blackberry.  It is always enabled, there is grey.  It's my third blackberry and I don't have something like this happen to me before.

  Also just a background, it is my personal cell phone does not work, so I do not use company, I don't know what could have caused this... advice?

  Have not heard of that one before. The only way I know not at all reset back to default values without being on a BES is to use jl cmdr, or you try to run the resettofactory switch.

  If you want to try the latter. first back up the data on your device using the Desktop Manager software. Then follow the steps in this KB article

  http://www.BlackBerry.com/BTSC/KB18998

• BlackBerry smartphones can not get the Desktop Manager to recognize the connection to the device

  I tried for days now to get the Desktop Manager to recognize a connection on my phone so that I can sync my Outlook contacts and calendar.  So far, I deleted and reinstalled the Manager several times.  I downloaded and installed the driver package.  I tried to do a battery pull before connecting the phone.

  Whenever I connect the phone Microsoft "new hardware found" Wizard opens and it recognizes the Blackberry device but it cannot complete the installation of the phone because apparently missing a driver.

  I love the phone, but it is useless for me until and unless I can sync it with Outlook.  Any suggestions?

  OK, I found and fixed the problem!  It had to do with the new Windows assistant material not being able to find the driver for the Blackberry device.  When I did the uninstall process part included saving the pilot atl.dll.  I assumed it was the driver that I needed to make things work.  I searched on the C: drive for the file, and when the new device Wizard came I pointed to the spot.  The Assistant began to load the driver.  He asked another file that is part of the Service Pack 2 of Windows and I searched and found this one as well and directed the Assistant for her.  It finishes loading and the device is connected.

  The problem at the end of the day was that the wizard could not find the driver that he needed, even if it is there all the time.

  Thank you for the help, it lead me to the solution I needed.

• BlackBerry smartphones can not open the eyebrows of internet

  I ca not open internet or the accsess my Id eyebrows, always have an massage as my eyebrows is bloked

  can not set up my new email or ID

  Hello and welcome to the community!

  Since little information, we unfortunately have to make assumptions... the content accurate and full of error messages is always more useful than a short short description.

  So here's my proposal? Is there a COMPUTER policy on your device?

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  Is there and you're on BES, then stop now and go talk to your BES admins... they control everything.

  If there is and you are not on BES, then you need to clean your unit of the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Be very attentive to provided warnings, particularly the fact that your device will be wiped clean in the process. You can find adequate instructions to backup via the link in my sig auto on this post. But, when you restore, do not full restore... restore instead, only those databases you requested (e.g., calendar, contacts, etc.) and more precisely to avoid restore and data bases that have nothing to do with politics, COMPUTING, business, or anything similar. If you restore the databases, the it policy will be conscientiously restored to your device, and you will be right back where you started.

  If there is no COMPUTER policy, contact your mobile provider for formal support.

  Good luck and let us know!