BlackBerry smartphones can not get a USB connection

I have a BB 8330, that my computer was able to detect in the past, but can't now. The computer is a HP EliteBook 6930p running Windows XP Service Pack 2. For what it's worth, I'm using a USB cable, but the BB is drawn from the current through it, so I think the connection is made.

I upgraded my Software Desktop manager Version 4.7

I tried to go through the procedure here:

http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02640&sliceId=SAL_Pub...

and ran into a problem. Task 3 calls to the update of the USB driver. I opened the Device Manager. There was no 'unknown device' or 'other devices '. However, when I went to the USB controllers, there is no option of pocket of RIM. I finally found the file RimUsb.sys in C:\Program Files Research In Motion\USB drivers, but the system does not seem to detect it.  I even copied in C:\WINDOWS\system32\drivers and rebooted, but it made no difference.

What should I try next?

I just tried another USB cable and it works. Must be a problem with my cable.

Tags: BlackBerry Smartphones

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