BlackBerry Smartphones can not remove grayed files after you turn off the WiFi sync

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• I apologize in advance if this isn't the right forum, but I need to do a reformat on this computer.  My question is, after you turn off the CC, PS, LR and bridge I have to uninstall as well?

  I apologize in advance if this isn't the right forum, but I need to do a reformat on this computer.  My question is, after you turn off the CC, PS, LR and bridge I have to uninstall as well?

  If you want to reformat the hard disk, in erasing all data on the computer, there is no need to uninstall.  Deactivation is sufficient.

• BlackBerry Smartphones can depend on phone... cannot turn off phone. Is this a battery problem?

  Hi, I was happily using my Blackberry 8310 for the last year and 5 months without problem. In a week or two after I installed the new version of the OS 4.5 there I began to encounter a problem with my phone. He started just shutting down on its own and I was not able to turn it back on without removing the battery. At first, I thought it was the battery... It shows a full battery on the screen but sometimes if I use the web browser the battery life drops lby 25%. I took the battery out and placed in a friend's phone, and his phone has taken forever to initialize. After about 5 minutes his phone in less than a minute his phone is off too. The strange thing is that my battery always shows that it is fully charged. He never done until the Red level until the phone turns off. I also can not turn off the phone once I do started again. So, I went to AT & T, and immediately they told me that I had to buy a new phone... what happened to offer technical support? Anyway, I'm not able to buy a new phone after shelling out $ 250 for this phone and although I wanted to get insurance at the moment where I bought the phone that told me that Blackberry offered insurance more. It's funny enough now, they are. If it's a battery problem I can buy a new battery if anyone has experienced this kind of problem?

  I guess, at first thought, that the battery meter in the BlackBerry is off sync to the battery.

  Here's some good advice from loading, please read and you will see that many of them will be applicable to you.
  http://www.blackberrynews.com/2008/05/20/battery-use-tips-for-your-maximum-battery-life/

  See section on charge it fully and to exhaust the battery 3 x now.

  If that does not erase a part, I suggest a new battery. The batteries can go wrong with the wire of time, although 5 to 6 months should not be a problem.

• game does not load after you turn off the flash of pepper

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• BlackBerry smartphones can not remove photo after using bbm

  I had a picture I sent with BBM. After that discussion identified and ended I tried to remove the photo but keeps saying file is in use. I tried again and again remove including power off the power and remove the battery for a few minutes then try again but still no luck. It becomes very frustrating because it should no longer be "in use".

  Solutions or ideas would be greatly appreciated

  OK, come back to your home screen, press the Menu key > change application.

  In this Ribbon bar, you see the 'pictures' or the media icon, which if clicked, display the picture?

  Somewhere, it must be open.

  You are connected to the USB cable to the PC?

• BlackBerry smartphones can not remove 1 remaining phone journal - Call Log NOT updated entry

  Hello. I have a Bold 9000. My phone call log is is more updated. I have 1 old handwriting on the paper that I can't remove.

  I tried to spend too many Messages, display folder, phone call logs, but it comes back with "Eception exception: java.lang.NullPointerException." I get the same message at boot to reset (drums),

  Option / status / watch 50 MB of free file is not a memory problem.

  It's very frustrating. If I can't sort out is there no way to uninstall & reinstall the software on the BB?

  Thanks, Altaf

  Hello.

  I'm sorry I failed you early especially after taking the time to provide me with a solution.

  First of all, I did what you asked and managed to clear the logs of the phone call (by selecting this line under databases) of advanced DTM. I was not sure if you meant that (historical clear calls) when you said "Click on the database on the RHS and click the Clear button" or that you wanted to say more.

  I had to make 2 passes through it. The 1st time, it says that there are 20 entries in the log (I saw that one on my phone). After the clearer, I went back to my phone and the entrance was still there but a DTM Advanced phone log said there were 17 entries now. Then, I deleted the newspaper again and this time it was the desired effect!

  I also removed the battery with the unit on. The message "Eception Java lang... "disappeared now.

  I thank very you much for helping me.

  From the moment wherever they gave me a BB "BOLD" of my company, I realized how good it was. It is simple and intuitive in use and much faster and without fault compared to many other PDA/Smartphones I've used. I liked it so much, I bought one for me!

  Best wishes

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• BlackBerry smartphones can not remove a stubborn message!

  I've got the 8110 and I have one video that was sent to me that I can't remove.  I use the BB Dimension today theme and show he ' s got a message but when I go in the folder is not there.  I tried to remove it after that I have pull up.  Any suggestions?  Marty

  martylamb wrote:

  I've got the 8110 and I have one video that was sent to me that I can't remove.  I use the BB Dimension theme today and he see the I have a message but when I go to the folder, it is not there.  I even tried to delete it after that I have pull up.  Any suggestions?  Marty

  How are you trying to delete a message that you can't find? I don't understand this.

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Clean and reload your OS.

• BlackBerry smartphones can not install new applications after upgrade to version 5

  Since I downloaded something like "Blackberry OS version 5" on the web and updated my device using the Desktop Manager, I was able to download new applications.

  I managed to get the BBM on - the phone would have been useless if not - but no more applications will be downloaded.

  Everything seems to work, if I download via the web, or use the Desktop Manager to install applications, there are no mistakes and he said it worked - but there is no icon of the application in a folder.

  For example, BB app world: says Office Manager installed, but it is not accessible, because there is no icon anywhere.

  My carrier say they can not me more help because it is a question of device.

  I got "view all", as well as the icons are certainly not hidden.

  I've tried dozens of times battery pull.

  I tried a backup using Desktop Manager, then factory reset the device, and then restored - several times.

  I tried to uninstall applications through Desktop Manager and install them again.

  I don't understand what the settings are meant to be changed after I do a factory reset and restore from a backup.

  Carrier: Orange

  Device: 8900

  Platform: 4.3.0.23

  App version: 5.0.0.90 (91)

  File: 113507146

  Is it possible version 5 does not work with Orange?

  After the "Orange UK" link on this page, I see Orange lists v5 for download: http://blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads

  What is the link between these things:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_downgrade_the_OS_on_my_BlackBerry%3F

  * office for PC Manager software

  * the platform as shown on the device

  * the version of the application as indicated on the device

  I just updated to Version 5, tonight and had the same problem.  I went to the BB mobile site and there is an upgrade to AppWorld available - Version 2.0.0.36 once I downloaded, installed and rebooted, the icon was back and working.  Hope that helps!

• BlackBerry smartphones can not open .doc files transferred on my BB Curve 8520

  I am a new user and just bought a BB Curve 8520. Carrier is Virgin Media; Operating system is V4.6.1.314 (Platform 4.2.0.135); Desktop Manager Version is 5.0.1.2.8

  I transferred photos, music and a few documents from my PC to my BB using Desktop Manager successfully. However some .doc files transfer, but I can't open them on the BB. I get an error message indicating that a file cannot be opened because it is an RTF file. I also noticed that when I start to transfer the files, the small window that opens does not me the possibility to convert - it is grayed out. Help please - I am totally new to Blackberry and not an ACE! Thanks in advance!

  You must save the files as real documents Word on your PC first.

  WordToGo on your BlackBerry will open MS Word documents.

• BlackBerry Smartphones can not remove two emails - HELP

  I have a TOUR 9630 for about a year and was able to remove e-mail messages without problem... with the exception of two who will not erase!

  I tried everything and I can't delete these two messages for some reason any... I tried to remove it from my laptop correctly, but they still appear on my 9630... can someone help me get rid of these two boring emails that just sit on my blackberry... look at me...

  Thank you

  Hmm.... are they emails otherwise quite normal?
  When you tap on Delete on one of them, what is happening... it asks you to confirm the deletion on the handheld or the server?

  Did you restart the BlackBerry to see if that removes them?

• BlackBerry Smartphones can not remove a BB Messenger contact

  I can't remove someone from the BB Messenger, can someone tell me why? Thanks I reset, took the left battery out and still can not get it deleted.

  No, they don't do anything, will not erase and will not give an error message. Then...

• BlackBerry smartphones can not remove a SMS Message

  I have the 'BB Dimension today (active)' set on my 8100 theme.

  On the main screen under messages, I show an SMS message (now 5 days).

  I select the message by using the trackball and click to open the message.

  I press the menu key and select Remove, confirm the deletion.

  The screen returns to the main screen of the BB Dimension today and the SMS is still there.

  I select the message by using the trackball and click to open the message.

  I press the menu button, select "View file", I select SMS Inbox and he replys * No. Messages *-same for Outbos and Sim Card Inbox.

  How can I get rid of iof this message on the front page?

  Darcy Parker

  Yes, that fixed it - thanks for your help

• BlackBerry smartphones can not remove the icon...

  About two days ago with the number '1' in front of him a little envelope icon directly at noon under the hour and the day/date, which are stacked in the center of the upper InfoBar at the top of the screen.  This envelope will appear in italics vs the indicator total number of messages in the upper left corner under the battery charge indicator.

  I had seen it before and it was a kind of message from Blackberry, but I could see it in the Inbox, but now I'm not able to remove it

  All ideas

  If the advice of the tanzim are unsuccessful, try this:

  Open any folder for e-mail messages.  Press the BB menu button and select view folders.  This opens a list of folders in which your mystery message could be hiding.  Browse all records for the culprit.

• BlackBerry smartphones can not access address book after software update

  I'm unable to access the address book by default after doing the update - I have restored my backup and it's all there, with the exception of my contacts.  When I open my address book it is labeled personal and there are no address and when I add a contact, it is not displayed, but I noticed that when I go in the options, it shows only default under 99 entries with address books and when I try to add a contact, it does not show in the list on my phone but the number of entries in the book of failure goes up so they go in that one but I don't can not access?  No idea how I can get back my contact list? (hope that makes sense for a person )

  Thank you

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  Hello LeslieV and welcome to the forums!

  You can have an address book on filter, to check this setting open the address book, and then click the menu button, and then select filter, if business or personal is checked, uncheck both and then see if you are able to access your address book.

  If the above does not resolve the question can you please let us know what device you are using and what version of the software is on the device?  The version of the software is under Options-> on, the software should be 4.X.X.XXX.

• BlackBerry smartphones can not receive a file via bluetooth

  How can I receive a file via bluetooth?

  jajandrea wrote:

  Whenever the sender sends a file, it saids 'cancelled Transfer' although I accept.

  Yes, that sometimes occur.
  For me it happens, and I have to send the same file, the second time. The transfer would become successful.