BlackBerry smartphones can not set up email

My buddy gave me his 8100 and I wiped the phone initially, but I still get emails and cannot set up my own. I tried to go into the configuration of messaging as a new user, but he said 'an account already exists for this PIN. So I called AT & T. They said that the original owner had to call. Thus, he called, twice and the first time he has someone who said he had no such thing as a deactivation of the account/pin code, and the second guy it just to wipe the phone, which of course got nothing.

Suggestions of the exact terminology my boyfriend, or I can use with these clowns? Thank you.

He asked probably the correct term.

AT & T must remove the existing PIN their BIS account. They should do immeidately for him, but you could call just ask nicely, that they don't need to do it for you, even if they have been known to.

You may need to explain that you bought the device used and the existing user no longer use, you need to activate the PIN code on YOUR account.

Tags: BlackBerry Smartphones

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