BlackBerry smartphones can not verify my blacberry id - enter the username associated with this phone - ARGH!

I just got my blackberry a few days ago and it makes me nuts trying to get this set up. I'm pretty tech savy, but not when it comes to this phone.

I created an account via blackberry, but then I could not for the life of me remember the password I put on it. So, which became a nightmare and I ended up deleting this account and set up a new through the computer.

Now, every time I try and connect to this, as the app world to try to put things in place and not - I get the error message "enter the username associated with this smartphone.

So I enter the new name of user and password I put in place and it works so of course I tried to get all blackberry programs set up on my computer and connect the phone to my computer - but my house is a deadband for cells - so I can't do set up because I can not access my "data plan" in my house.

I recorded my phone, I have taken the battery all that fun stuff - but it's still not working! That makes me BONKERS - I can not set up email, bbm anything because I can't access my account - ARGH! I really hope that someone can help you.

No doubt because I posted this - my friend that I couldn't reach finally called me and told me to do a security wipe and then start again. It WORKED! So if anyone has this problem, just try to do a wipe

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones bb app world says "enter the username associated with this phone! Help!

    Hello! World app of my bb9300 used to work and then I forgot the password! It's when he began to play up he said now I should "enter the username associated with this phone"-i I wiped the phone twice but its doesn't work simply do not!

    Hello from straw,

    Welcome to the Blackberry community

    If you had wiped your device then you need to create your ID blackberry again associated with your email.

    Set your username and password then try World Apps login.

    Good luck

    Prince

    Click 'Like' If you want to thank someone.
    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • BlackBerry smartphones enter the username associated with this smartphone

    When I login with my ID blackberry an apper message telling to enter the user name associated with this smartphone

    Please help me

    In fact, it is not likely to help... to refer:

    • KB28429 "Please enter the username associated with this smartphone" appears by connecting to BlackBerry App World with a BlackBerry ID using a smartphone BlackBerry 7

    To paraphrase, what this means is that there is already a BB ID associated with this BB, and there is only one way to change the association ID BB to BB:

    • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

    Whereas a WIPE seems drastic, it is nevertheless the only way to change the ID of BB BB is associated.

    Good luck!

  • BlackBerry smartphones can not get my curve to download the upgrade of the OS

    I downloaded 4.6 for the Office Manager successfully, but when I connect my curve I can't download. It still shows 4.2.

    Normal 0 false false false MicrosoftInternetExplorer4 / * Style Definitions * / table. MsoNormalTable {mso-style-name: "Table Normal" "; mso-knew-rowband-size: 0; mso-knew-colband-size: 0; mso-style - noshow:yes; mso-style-parent:" ";" mso-padding-alt: 0 to 5.4pt 0 to 5.4pt; mso-para-margin: 0; mso-para-margin-bottom: .0001pt; mso-pagination: widow-orphan; do-size: 10.0pt; do-family: "Times New Roman"; mso-ansi-language: #0400; mso-fareast-language: #0400; mso-bidi-language: #0400 ;} "}

    Check the steps below to update OS by installing device OS in the PC-

    Step #1:

    Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

    Step #2:

    Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

    Step #3:

    Users can perform a full or selective data backup using the backup and restore tool in BlackBerry Desktop Manager using the following steps:

    1. connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager

    2. open the BlackBerry Desktop Manager

    3. double-click on Backup & Restore

    4. Select backup to perform a full backup or select Advanced to make a backup of specific databases

    5. choose a location to save the backup file, and then click Save

    Step #4:

     

    To perform a clean installation of the BlackBerry Device Software, do the following:

    1. connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager

    2. double-click on the icon of The Application Loader

    3. click on next to start the installation

    4 type your BlackBerry smartphone password, if prompted, and then click OK

    5. click on the check boxes corresponding to the names of the applications you want to load, and then click Next

    6. click on Advancedand then click the check box next to erase all applications already installed.

    7. click Next.

    8. click on the check box next to of not automatically backup the application during the process of loading data

    9. clear the check box next to the backup and restore applications installed wireless

    10. click on Next -> Finish

    11. once the process is complete, the load succeeded message

    12. click close to return to BlackBerry Desktop Manager.

  • BlackBerry Smartphones Can not install Desktop Manager due to the DEP.

    BlackBerry users good day.

    I just of me a BlackBerry Storm 1 and I would like to install the Desktop Manager.

    I downloaded the installation from the website and tried to install it.

    At the beginning it goes well, that I start, select my country... but then...

    ... When I chose my country and I click then the installation hangs and I get the DEP error.

    I looked around these forums, but I am not getting any help.

    Could someone help me please?

    I'm pretty annoyed by this error.

    I hope to have a useful answer.

    Kind regards

    Jurrien van Rooij.

    Unfortunately not, as with most of the facilities of software, information must be written in some parts of the computer, such as the registry, and you can just use a USB flash drive to run your applications.

    This error is a Microsoft Windows error occurs when Windows detects code that is run from a protected location  At this point, Microsoft is your best bet for support as it is not an error of BlackBerry Desktop Manager.

    Thank you

  • BlackBerry Smartphones can not add or Remove Applications using the latest Blackberry Desktop Application, 700_b060_multilanguage.

    1. I was running Blackberry Desktop BBM 610_b038_multilanguage.

    2. I installed it yesterday, 700_b060_multilanguage.

    3. I was offered an update of my device software, 5.0.0.975 I did not because I wanted to take a backup first.

    4. after the backup, when I tried to update, he told me that no updates exist.

    5. after that, when I plugged in the set, I saw many new options in the Application section.

    6. There was a lot of languages and applications such as Facebook obnoxious that I didn't.

    7. I can't be able to add/remove languages, AND other Applications.

    8. I select (+) or clear (x) my required applications and click apply.

    9. something seems to happen, and then I'm back to the same page where I was with the same Applications installed that were there at the beginning. Two options that are at the bottom of the section that tells the actions pending poster always two actions that were there in the first place.

    10. What can I do to remove the additional languages and installed applications and install this than anything I really need?

    Thank you.

    PAL

    PS. I can't have a data Plan on this subject for the next two weeks or so my number is in migration to be a pre paid to a post paid connection that offers services of BB.

    sdgardne wrote:

    FYI... we seem to be discussed a set of interrelated issues on multiple threads... Here is a...

    I do not know where to consolidate them all for... According to me, that there are more threads with same interdependent questions...

    This is not useful at all.

    Double and permutation on the same questions just causes frustration users trying to follow different threads and various information.

    So let's abandon this thread.

  • BlackBerry Smartphones can not create a BIS account - cause the PIN is already in use...

    Hello

    About 1 year ago, I bought a blackberry curve 8320 on ebay in Germany. Now, I wanted to register with the BIS (at Vodafone in Germay) he tells me that the phone (PIN) is already registered with the BIS. I tried to use the 'send password' link with my PIN code, but it didn't work out (the website says the password is sent successfully, but it does not reach my cell phone). Aftre I asked customer support for VOdafone and they said that the phone is not registered with Vodafone.

    Is there a chance to delete or change the old account on my PIN code? While I can sign up and get my own BIS?

    Thank you all in advance for the help!

    Welcome them

    Marc

    Call Vodafone and ask for help from the RIM. They can release the account (now that they may or may not, but that's another issue). Anyone else still essentially have this class as their PIN on their account. Its going to take some doing, but you can achieve.

  • BlackBerry Smartphones can not log into 'my world' in the world of the application

    Whenever I want to download or upgrade software go to app world I get the following error message:
    "An error has occurred please try again later".
    Can someone help me please?

    After that I have loaded the software and connected to the App World to the laptop, I was able to connect to the app world, don't know why, but it worked

  • BlackBerry smartphones can not update bb id

    Hello

    I have a situation, I can't update my bb on my phone id (8520) I bought this phone to another user and its information is always that that checks the phone. I get an error message: enter the username associated with this smartphone. I think that's also why I can't receive and accept the invitations when friends add my PIN for BBM. I have not yet set up my email accounts, when I get to the email Setup page I get this error message: your e-mail account is already enabled for use of the company, but I'm not not using any email the company and I did the putting up of my email on my old bb 9000 before. pls help me on this, I know not what to do. I already have my BIS active but im getting this kind of errors... you can email me for any possible assistance, here is my email address:

    Thank you and hope to receive a feedback with you!

    EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

    Hello and welcome to the community!

    Time to take a step back:

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    The seller must complete their first steps before you try to use anything.

    Good luck!

  • I have IE to Mozilla Firefox password and can not find that my internet registered the username and passwords. Help, please!

    I have IE to Mozilla Firefox password and can not find that my internet registered the username and passwords.  Help, please!

    Tools > options > Security > passwords saved...

  • In the face of "the device associated with this extension or the dial number is not valid" when you use DX80 telepresense phones

    Hi team,

    We have EX and DX series telepresence as endpoints agent. But DX series phones are facing issue "the device associated with this extension or the dial number is not valid" when checking in the agent. EX works very well. Both phones are properly recorded in CUCM.

    Can you please help me out here to solve the problem.

    Thanks in advance,

    Sisi.

    In my case, we tried to do a few different modifications here and there on the DX650 but never managed to do work.  Randomly, I was able to connect to the fineness with the DX650 as my camera, then my colleague could not connect to the Finesse with his 9971 as his camera - (keep in mind this was in an environment of model and it was just her and me as agents).  Since I saw this strange behavior and doesn't do not sense, we rebooted the server CCX. Once she is back to the top, we were also well able to connect successfully and had not had the problem since.

    Thank you

    EK

  • BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

    Hello world

    I have the following problem:

    After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

    In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

    I can still load.

    Could anyone suggest me how to solve this problem?

    Hello and welcome to the community!

    Here is a list of troubleshooting items... I hope that something will be useful:

    • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
    • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
    • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
    • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
    • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
    • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
    • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
    • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
    • KB02640 Troubleshooting USB connections
    • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
    • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
    • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
    • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
    • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
    • KB01451 How to enable Sync advanced logging if a wired synchronization fails
    • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
    • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
    • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

    In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

    Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

    My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

    I hope that something it is useful!

    See you soon!

  • BlackBerry smartphones can not get incoming messages in Facebook

    I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

    Hi and welcome to the forums!

    KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

    «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

  • BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

    Hello

    I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

    I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

    Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

    Thank you very much!

    Hello

    It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
    If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

    I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

  • BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

    The other day I received a Reburbed Bold 9700 update.

    I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

    I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

    The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

    The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

    Compression - enabled

    Map of media Support - on

    Mass Storage Mode Support - on

    Auto enable mass storage Mode when connected - Yes

    I formatted the card successfully on the BB.

    I tried another card memory (2 GB) and also properly formatted as well.

    I also tried another USB cable into another USB port.

    I had a BB hard reset by pulling on the battery... several times.

    I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

    I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

    I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

    I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

    Thank you!

    Hello

    Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

    Here are some KB articles that may be able to help:

    KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

    KB10312 - impossible to display the map of support using the BlackBerry smartphone

    You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

    An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

    I hope that this info is another starting point for you!

Maybe you are looking for