BlackBerry smartphones cannot change my profiles

Similar Questions

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones cannot add/edit contacts

  Recently im unable to add or edit contacts for my fourth "BOLD", blackberry tried rebooting but did not help, do not know how to solve this problem?

  Please click the link below and please let us know if that fixes the problem.

  Cannot change or create new contacts to the address book of BlackBerry

  Guilbert

  Ron

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• BlackBerry smartphones cannot set up email

  I just got a new bold 9900 but can not set up my email account, he checks the updates and said 'YOUR DEVICE ENCOUNTERED A PROBLEM WITH THIS APPLICATION SERVER'

  Hi eskibus

  Thanks for this info! Then first save your pocket computer with your business network, on the home screen of the BlackBerry smartphone.

  (a) click on Options > device > Advanced system settings > the host Routing Table >

  (b) press the Menu key, and then click Register now

  (c) wait a registration messages arrives in your Inbox.

  KB00510 : how to register a BlackBerry smartphone with wireless network

  Once you receive the registration in your messages Inbox message, perform a battery pull reboot by removing the battery while your device is turned on, wait at least a minute then reinsert back. Finally after you restart your BlackBerry browser, go to www.blackberry.com/integrate to add / change your email account.

  Please try it, it might be useful.

• BlackBerry smartphones cannot load facebook, or any other site, but get e-mails

  Hi, does anyone have any idea why I can't load facebook mobile, or indeed any site Web, even though I normally receive e-mails and facebook messages.  But when I click on a link to take me to facebook etc.  It seems that it is loading, but it never does.  all I get is a blank page.  I have just received very well and could access any link until recently.  I don't know if maybe someone changed something in the perhaps settings - but I don't have the slightest idea how to again access facebook mobile etc.    I'd like to be able to do it again.  Thank you.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

• Cannot change the profile details

  I have Skype for windows 8 and I want to change some details of profile but when I go on my account and then profile and click on edit, nothing happens and I can not change or add details on my profile.

  Can someone help me?

  Yes, that's where I tried to change profile details and it wouldn't work for some reason any. In any case, I found a solution: I just downloaded the desktop version of Skype and managed to change my profile through which coordinates.

• Cannot change the profile Photo/icon

  Hello

  I don't know if this is the right forum, so I apologize if I put it in the wrong place.

  I recently (3-4 weeks ago, tops), downloaded the latest version of Skype. Since then, I could not change my profile picture, a problem that I didn't have before. When I click on 'change your image... '. "or my profile picture to change it, the regular menu comes up, and I can browse and select a picture. However, the second, that I click on an image to select it, Skype Cup (if I am in a call), gets lag returns for the briefest of moments and then crashes. My icon is not changed when I return.

  He learned to be a terrible fight, and reinstalling Skype does not solve the problem. Help?

  The only one I can say based on the error message that it could be a conflict between Skype and a system, maybe graphics card drivers. You can try to update your Skype to the latest version, either 5.5.0.124 or 5.6.0.110. See this:

  blogs.Skype.com/garage/Windows/

• BlackBerry smartphones cannot add a language to my device

  Hello

  I am trying to add the French language on my camera and to remove Russian and Arabic which are implemented in it.

  In the desktop software, I can't find any specification to do this. When I press 'Applications' - there is no alternative than matks the possibility to add or remove languages.

  Can you help me?

  Hello and welcome to the community!

  Please start here:

  • KB05305 Location of support for BlackBerry smartphones
  • KB13067 How to get language for BlackBerry smartphones packs

  In general, it is the package BB OS exact that you install (via your PC) to your BB, and further, then by selecting the languages that you want to appear on the BB. Is what I recommend, on a PC (you can't do this on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML (there will be at least one, maybe 2)

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Do not forget to save.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones cannot send or receive e-mails on my blackberry curve 9320

  Hi, for the last 2 days that I couldn't send or receive e-mail on my phone, I contacted vodafone and they were not able to help. I would also add that when I click on OPTIONS - SECURITY - the SECURITY STATE INFORMATION my 4 email accounts appear, could be the problem, please help if you have a soloution.

  Kind regards

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider to support formal... consider that you pay for your services and official support and now they seem not to be to deliver. They have even the power to escalate your case officially until BlackBerry if they can't solve it, but you have does them not you fob off the coast with things like "it seems" good on our end... they are responsible for the provision of services to you, you pay for it.

  Good luck!

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• How can blackBerry smartphones, I change Email userid

  When I created my e-mail account on my 8220, the default Userid to khocking but my domain host requires my full email address as my user name.  The settings under settings, e-mail settings, I cannot change the user name.  Is it possible to change that because I can't find?

  Thank you

  The answer (non-written) Rogers is to delete the account I had already put in place, and then re-create the account.  However in the first screen, do not set a password, but go to the next screen.  Therefore, you choose the option to manually configure the account, and finally, you have the option to put your username and password.

  Hope this might help someone else in my position.

• Profile of blackBerry Smartphones Sound changes when loading or connected to the computer

  I immediately noticed on my BB Curve when it is plugged into the charger or hooked up to my computer, which changes the sound profile. It's frustrating because I don't know what is happening because this isn't my normal sound profile.

  Is this a bug? If anyone else has noticed this?

  Is there a setting somewhere that I missed that causes this happens on my phone? It's my third BB and the first time it happened to me.

  Thanks in advance for your answers.

  I was going to suggest to try first, maybe they have an option to fix it properly but which could stop him doing what's done

• BlackBerry Smartphones cannot open Excel xlsm attachments of the Hub

  When I try and open the hub Excel xlsm files, I get the following error message:

  "No observer available for 'filename.xlsm'. Download a Google Reader app to display the attachment.

  I know that leaves can open the file because I can open it my onedrive using leaves. I tried to save the attachment for the PRIV and then try to open it but I get the same error. Without doubt, I was able to download another app like Docs to go, but I don't want to do because we have a fleet of 100 PRIVs and I want a solution that does not receive a new application for all my users. Especially when I know leaves can open the file with no problem.

  I tried to go into the settings of application for sheets, but of course there is no way actually associate .xlsm (or any extension of specific file) manually. All I can do is "Clear Defaults" that does nothing.

  I also discovered that if I send the exact same attachment to my gmail account and open it with gmail on PRIV icon, the attachment opens fine.

  Another thing I learned during troubleshooting is if I save the file to the workstation account or my hotmail account in the download on the PRIVATE folder, then try and open the download icon he will say 'cannot open file'. However, if I save my OneDrive downloads and then try and open it from the download icon will be

  offer open the file with 3 different applications (RSA, import and Lexmark Print Service), but it does not offer the choice of the leaves.

  Finally, if I open the file to my Gmail, make a small change to the file (I typed test in one of the cells) and then save it in downloads, I then open it downloads.

  Certainly a few funky Android issues going on here. I find it very odd that the same exact file name will try to open differently from the downloads icon based on which application saved in this folder it. My brain focused on Windows has trouble understanding why an OS behave like that!

  Other information that may or may not apply to:

  -Several months when I was still on 5 Android (I'm now on 6) I was able to open my hotmail account .xlsm attachment in the hub, but not my work account in the hub. It's the excact same email simply sent to my e-mail from work to my hotmail account and I could open the attachment does but not the other.

  -J' was also able to save the file to my PRIVATE and open it. This is no longer the case. Now when I try and open the file from the "downloads" folder/app, it says: "cannot open file."

  Anyone have any ideas other than download a new application?

  See you soon,.

  Dean

  After working with the support of Blackberry, they have achknowledged behavior is constant in the devices and the problem of development has intensified. They say a future update will solve the problem and allow the Hub to open xlsm files. In the meantime, the best solution I found is to save all the xlsm files in your download folder and then open them using ES Explorer Google game store. He is smart enough to open them with leaves.

  Thanks to all who responded!

• BlackBerry Smartphones "Cannot access local files" error when syncing with Outlook

  I have an old BlackBerry Bold 9780 which works well. However, just yesterday, I started getting a "Cannot access local files" error when you try to use BB Desktop to synchronize with Microsoft Outlook 2016. I uninstalled and reinstalled the BlackBerry Desktop Software 7.1, but the problem persists. There is no error when using Outlook or other aspects of synchronization in BB Desktop.

  I am running 64-bit Windows 10 on my desktop computer. I got no synchronization issues in the past until yesterday. To my knowledge, nothing has changed.

  A Google search for the error message returns questions posted on several different forums, but there is no clear solution given.

  The problem seems to be in Outlook, rather than with the BlackBerry Desktop, at least in my case. I solved it by repairing my Microsoft Office installation. For most versions of Office, this is accomplished by going to the list of programs installed in the Control Panel, highlight and right-click on the desktop and select the option to repair or change.