BlackBerry Smartphones cannot clear call logs

Similar Questions

• Numbers of Smartphones cannot delete call log blackBerry 8300

  Is no longer, I can highlight and delete all the numbers in the call log.  I am able to select all the numbers, but nothing happens when I hit "delete."

  The track ball is now complete frozen in call log application only.

  I have already had no problem with this feature.

  Suggestions?

  Try to reset the unit, with the phone turns on, remove the battery for 30 seconds and reinstall again.

• BlackBerry Smartphones SMS and call log disappear from time to time

  Alll sms in the Inbox and all call log records are erased at any time. It doesn't seem to be any pattern or trigger.

  It's more frustrating that even new and unread sms are removed. and the call registry removes numbers that I have saved.

  Is this a service archive?

  Are these information stored somewhere else?

  Can I stop this?

  What has been your free file before the draw of the battery?

• BlackBerry smartphones cannot receive calls or to unlock texts after ebay

  I have a Blackberry 9500 Storm locked to Vodafone and recently bought an unlock code on Ebay to use on my Orange sim card.  After having followed the steps to unlocking the phone accepted the orange sim and shows "safety".  But I can't use the phone to make and receive calls and texts.  I checked network settings and they show in orange.  I contacted the ebay seller, but they just said SIM active check - that it is.  Anyone got the answer?

  Thank you

  Kate

  I tried another sim Orange and the same problem - two sims work fine in other phones btw.

• BlackBerry Smartphones cannot clear icon mail received

  I have an icon that I have two unread e-mails on my home screen "BOLD", but after two days of search and to erase all messages in unopenned, the icon is still there.  How can I delete it?

  Pulling battery erased the message unopenned icon.

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones getting only call the newspapers in a 8530 message passing?

  I hate having my email in the message center so I removed it. The only other option is to add text that I already have a text message on the cover of the blackberry. So, how can I add my call logs? I don't know what else to add, in addition to that, if this is not possible. Thank you!

  Hi Njacksons94

  Thanks for your Post... !!

  Please select the green button and you will get all the newspapers call out there & now press Menu (sign of BB) > Option > Call logging

  Here, select all calls. Exit and save.

  Please cofnirm, if this work for you.

• BlackBerry Smartphones Self Delete Message Log

  My phone call log and SMS are rid of all calls and text messages 2 minutes after they are comlpleted.  I checked YES to save all the calls and sent display messeges in the General options settings and they are not always displayed in the folder.  Can someone tell me why my phone still deletes messages itself (against the settings)?  Thank you for your time.  -Neal

  Read the links posted by JSanders inside here.

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8100&thread.ID=10395

  your phone is low on internal memory and Manager's memory to free more memory by disabling the log of phone calls and text messages on your phone.

• HELP blackBerry Smartphones: intercepted the calls missed on the fritz, no Exception: java.lang.NullPointerException

  Hi all - I tried to figure this thing out of these last hours... and I'm about to smash my phone against the wall (of course, I've gotten nowhere with it).

  Here's the problem: about 2 days ago I noticed that my phone is no longer maintaining missing calls in the call log (the last "missed calls" are dated 3/22). Instead, what happens is that I'm going to take notice of the number of calls on my home screen, but then when I go on my call log, I see that calls that were actually sent or received and not those missed. Not long after that notice, the following message appeared: Eception Exception: java.lang.NullPointerException. Also, until this happened, I used to get a pop up after each missed call that would tell me that I missed a call and give me the possibility to display or dismiss the alert. Is no longer comes after he missed a call, so I think it's the functionality of java which was damaged.

  So I tried to pull the battery and all that jazz, but nothing has changed. At one point, pulling the battery caused the phone to give me some other errors of java and back to put on the original page of the home screen, but after removing the battery once more, everything is returned to my original problem. Only happened once. Today I finally decided to search online for a quick fix and I was thinking about something. I tried pulling the battery and remove the sim/memory card, then tried to re-sync, then try clearing the addressbook of device and re-sync, tried to backup everything, then checked more OS updates (mine is already the most recent)... and now I'm stuck. The only thing I have not actually tried is wiping and nine with a reload of the OS. I would really like to avoid this

  Also, for some reason after that the software update RIM has checked my phone for its version of the OS, my ringtone settings reset itself. Not sure if this is related to the java problem or just a chance to complication/bad?

  Does anyone have an idea what could have happened to my phone? It is literally out of nowhere, so you can imagine my frustration...

  Any suggestions on how to fix it?

  Yes, you will need to remove the current operating system, and reload later.

  The software seems to be corrupted.

  Make sure you have the latest version of the software for your device and your carrier installed on the computer.

  It's the device, software, not the Office Manager.

  Once done, go to drive C: Program Files: common files: Research in Motion: App Loader and double-click on loader.exe.

  Once the Welcome screen appears, plug the battery in and click Next. When you see the PIN number appear after maybe a few minutes press next.

  Once he arrives at the device application part, select only things you need, uncheck all other languages, etc..

  On the last page before you click on finish, you see an option "EITHER", click here and make sure that both check boxes are fixed.

  Do not press the save option and select Finish

  This will fix the problem.

• BlackBerry Smartphones Bluetooth and Caller ID

  Hi all!

  New to the forum and there seems to be a lot of information to absorb around here.  I searched for a while, without success, an answer to the following question:

  Any BlackBerry smartphones (Bold, Tour, Cure, etc.) send two contact person AND number via bluetooth caller ID info or just the phone number?

  I'm playing with a Gigaset One / XLink Bluetooth gateway for home phones and that the number is going on the wireless phone, even if the name is known and displayed on my phone.  The manufacturer said that not all phones will send the name even if it is stored.

  So, I'm trying to understand if the BlackBerry 9000 "BOLD" does not send name, gateway does not pass along or cordless phone is not read it.

  Any help or information relating to the identification of the appellant via bluetooth would be greatly appreciated.

  Thank you.

  Well, it seems that only the BlackBerry phones send only the number and not the name when it comes to Bluetooth caller ID information.  Even if you have contacts stored in your phone, and it comes up with a name and a number, only the number will be sent to the Bluetooth device.

  I received an email from XLink, indicating as they do know that the MotoRokr and iPhone (no specified people) actually don't send name and number calling info ID via Bluetooth, but BlackBerry does not.  I would check this info before I bet on it if.

  So, if you plan to use a Bluetooth compatible device to read or make the ID information calling pass of your BlackBerry terminal (telephone wireless, hands-free system, etc.) certainly has enough space to hold all of your contacts that you will get only the Caller ID names for numbers stored in the terminal.

  In addition, you do not want to look for one who can read contacts via Bluetooth from your mobile/smartphone specific rather than spending hours entering all contacts by hand.

  My headache started when I bought a Gigaset One / Xlink Cellular Gateway and has not obtained the names of the caller ID on the AT & T wireless phone.  Many cordless phones have only a directory number 50 which is not sufficient.  This phone has replaced by TL92270 of AT & T that indicates it can match and 1500 charge contacts of 4 cell phones (Yes, 6000 in total).  That should be enough... :-)

• BlackBerry smartphones cannot add a language to my device

  Hello

  I am trying to add the French language on my camera and to remove Russian and Arabic which are implemented in it.

  In the desktop software, I can't find any specification to do this. When I press 'Applications' - there is no alternative than matks the possibility to add or remove languages.

  Can you help me?

  Hello and welcome to the community!

  Please start here:

  • KB05305 Location of support for BlackBerry smartphones
  • KB13067 How to get language for BlackBerry smartphones packs

  In general, it is the package BB OS exact that you install (via your PC) to your BB, and further, then by selecting the languages that you want to appear on the BB. Is what I recommend, on a PC (you can't do this on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML (there will be at least one, maybe 2)

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Do not forget to save.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones cannot send or receive e-mails on my blackberry curve 9320

  Hi, for the last 2 days that I couldn't send or receive e-mail on my phone, I contacted vodafone and they were not able to help. I would also add that when I click on OPTIONS - SECURITY - the SECURITY STATE INFORMATION my 4 email accounts appear, could be the problem, please help if you have a soloution.

  Kind regards

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider to support formal... consider that you pay for your services and official support and now they seem not to be to deliver. They have even the power to escalate your case officially until BlackBerry if they can't solve it, but you have does them not you fob off the coast with things like "it seems" good on our end... they are responsible for the provision of services to you, you pay for it.

  Good luck!

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• BlackBerry smartphones cannot set up email

  I just got a new bold 9900 but can not set up my email account, he checks the updates and said 'YOUR DEVICE ENCOUNTERED A PROBLEM WITH THIS APPLICATION SERVER'

  Hi eskibus

  Thanks for this info! Then first save your pocket computer with your business network, on the home screen of the BlackBerry smartphone.

  (a) click on Options > device > Advanced system settings > the host Routing Table >

  (b) press the Menu key, and then click Register now

  (c) wait a registration messages arrives in your Inbox.

  KB00510 : how to register a BlackBerry smartphone with wireless network

  Once you receive the registration in your messages Inbox message, perform a battery pull reboot by removing the battery while your device is turned on, wait at least a minute then reinsert back. Finally after you restart your BlackBerry browser, go to www.blackberry.com/integrate to add / change your email account.

  Please try it, it might be useful.