BlackBerry smartphones cannot retrieve the ID from BB

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• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• BlackBerry Smartphones cannot send outgoing messages from Outlook

  Hello world

  I am able to receive electronic mail; However, unable to send e-mail messages. "The blackberry error message who is invited to enter is:" sent to help: (secure) Desktop. "Status message: program of Office Messaging cannot send the message. If one could help me solve this issue, I would really appreciate it. I thank very you much in advance!

  You BES installation, so you will have to see the COMPUTER service.

  Thanks and please take a few minutes to address the message, OK?

  Thank you

• BlackBerry smartphones cannot update Curve 8520 from V4.6 OS OS V5.0

  I tried the update from blackberry website. At the launch of the Application Loader, it provides only with the option of maintaining my OS and downgrading my OS for older 4.6.1 version.

  I've used the exact steps on an another Curve 8520 and I had successfully upgraded the operating system! After that the upgrade was successful the first phone, only tried the second phone upgrade. Is there something I did wrong the second time around? I hope to get help, thank you!

  Good.

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry Smartphones cannot start the application Contact Cleaner

  App Contact Cleaner installed on my 9780. When you press the button, a message appears: "select clean up in the start menu." I don't know how to do this, it does not work.

  You press your Menu button (the one with the BlackBerry logo, just to the left of the trackpad) and find the "Clean" function

• BlackBerry smartphones cannot remove the weather bug

  Would appreciate anyone's help.

  I downloaded WeatherBug App World, but decided to replace it with the Weather Channel app.  When I clicked on delete, he seemed to go through all the right motions and said restart the removal of WeatherBug is complete.

  After reboot, the icon of WeatherBug was always in the downloads folder, but had a green arrow back under him and is labeled: (WeatherBug archived).   Hoping that it would help, I turned it off and took out the battery for about 30 minutes, but the icon is still there.   I went through all these steps on two different days to make sure I did it correctly.

  This archived icon does not have an option to remove - only to hide or move.  Anyone know what I can do?

  I don't know if he's still looking to run in the context or what.

  Thank you for all time.

  When you buy via AppWorld apps and then remove them, he leaves behind him this icon and archives of the app. You tackle MyWorld, you can remove it from there and that should remove the shortcut icon (which is just that... a reactivation of the app from AppWorld shortcut). Sometimes a good sweater-batt restart after removal of AppWorld, helps to eliminate an application.

  Hope that helps!

• BlackBerry Tour 9630 BlackBerry Smartphones - cannot remove the maintenance book

  Hello

  I use Blackberry Tour 9630, version 5.0 software Bundle 1600 with H2O wireless. I can't remove the blackberry service and replace it with H2O maintenance book. I followed the instructions.

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do;JSESSIONID=8C3B3F0B74F67DD3A14B4B226137F5D2?...

  I tried to use to delete data using office software preconfigured and restore from the service of H2O. But whenever I do,.

  the book of service BB comes back with

  Commissioning [OTASL]

  BlackBerry Maps - NA [LbConfig]

  BBFS2 [BBIMConfig]

  BBFS1 [BBIMConfig]

  BBFS2 [YHO]

  Any suggestion will be highly appreciated. Thank you.

  Options of--> advanced--> service book Options

  Press and hold the 'Alt' + 'SBEB"type

  He will show a notification " " Legacy SB restore active". Fact!

  Then, you can restore a new servebook.

  Try this, hope it works for you

• BlackBerry smartphones cannot remove the third-party Application

  I have addded the icon of YouMail and I am unable to remove it by the Desktop Manager application loader.  Any ideas or suggestions?

  From the main menu (press the red key on the far right of the nav buttons):
  

  Settings -> Options -> Advanced Options -> Applications
  

  This will display a list of applications installed on the device.  Scroll
  

  down to select "YouMail for BlackBerry".  Click the 'Menu' button
  

  and select 'Delete'.  Follow any additional instructions (may ask to
  

  restart.)
  

• BlackBerry Smartphones to install the Firmware from another provider?

  My operator: Rogers

  Device: 8900

  Environment: BES Express 5.0.1

  I need to install Device Software 5.0 to synchronize my public folders wireless.

  Rogers only has not the 5.0 firmware updated. However, I found it for the 8900 on Vodafone UK downloads.

  No damage in this load?

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  Some users might worry that they will void their warranty of device by loading an OS from another carrier. There is really nothing to fear. Read more information on it here:
  http://www.port3101.org/power-users/296-BlackBerry-OS-upgrade-including-betas-myths-dispelled.html

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry smartphones cannot authenticate the user at this time.

  I have a new Blackberry "BOLD" and I want to get the applications I already bought on an old "BOLD".

  I go to My World and select Connect. I certainly get my Paypal account information correctly.

  I click on Login...

  I get the message "Please wait while we retrieve your MyWorld Applications... »

  A few seconds later, I get: "unable to authenticate the user at this time. Please try again later. »

  Any ideas? I searched the web and can't seem to get an answer, but I don't see many people with the same issue.

  THX

  I tried this again the PST last night, and it now seems to work.

• BlackBerry Smartphones how remove the caliper from the country.

  Hello

  Mine is 8900.

  Given the blocking of the country, I can't use it in other countries, regions. I am in Netherlands and frequently travel to other continents.

  Does anyone know how to remove the lock of the country?

  Your comments and advice would be much appreciated.

  sdgardne is correct, that you want to contact your provider for assistance.  You will also get a new SIM from TMobile card.  Other people have discovered that in some cases, old SIM cards are not working 100% in BlackBerry devices, but once that they swap the SIM card, they have no more problems, and he can use his device as you would expect.

  

• BlackBerry Smartphones replying to the email from the other account

  Hello

  I hope someone can help.

  I have several accounts set up on my BlackBerry, situation is:

  E-mail comes into account 1 (where all the emails are forwarded to the)

  I would like to answer from a different account; that is, one that the sender used to send mail for me

  However, I can not change the answer at the top of the display field.  Even if it shows a kind of falling down.

  Anyone know how I can achieve this.

  Thank you very much.

  It is not possible change the "send using the" when replying to an e-mail message.  You can change during transmission, however.

• BlackBerry Smartphones cannot SEND the SMS messages on 8130

  Here is my story:

  1. I've upgraded to a Blackberry Pearl 8130 pink in the beginning of the year.   My carrier is Verizon.

  2. recently (a month ago) a friend sent a text message to me of his new phone.  I tried to text back, but received a big big red X indicating that my message isn't getting through.  Specifically, when I opened my message, the error says, "State of the Mobile equipment has failed."

  3. I went to Verizon.  They did something where I think that they took me off the network and then get back on.  There is nothing.  She wanted to make a hard game on the phone, but I had not backed up my data again.

  4. I went home and my data backed up and returned to Verizone about a week later.  I spend more than an hour in the store.  The gentleman who helped me was on the phone with someone (no doubt technical support) nothing works.  He was ready to order me a phone replacement, but after further discussions with technical support, they thought there was a problem with the network, not my phone.  I went home with a case number.

  5. the next day same Verizon called.  They said it wasn't a network problem and it was my phone.  They would send me a replacement.

  6. I received my replacement phone a few days later.  I was anxious to get it set up, but the results were the same.  I have not yet returned to Verizon.  I thought I'd try everything here first see if anyone had any ideas.

  The bottom line:

  I CAN send/receive emails.

  CAN I send an MMS message.

  I CAN receive text Messages.

  I can't send SMS messages.

  Thanks for any advice you may have.

  -Sandra

  Tami,

  Thanks for the reply.  I happy to point out, however, that the problem has been resolved by Verizon!  It has never been my phone, that's why the replacement was a mute point.  Anyway, here is their answer (in case someone else has this problem):

  Sandra, we reviewed your account and coding in any of our servers.  We believe that we have found the problem and fixed it.  We ask that you update your PRL (preferred roaming list) by calling the * 228, option 2.  Once completed please test your ability to send text messages.

  I'm just glad that the problem has been resolved because my frustration was very high.

  Happy texting!

  -Sandra