BlackBerry smartphones cannot update Curve 8520 from V4.6 OS OS V5.0

Similar Questions

• BlackBerry smartphones cannot update BlackBerry Curve 8520 5.0

  I am a new BlackBerry user, then I begin to use Curve 8520 version 4.6.1.314 4.2.0.135 with 22519E9E PIN platform. I am located in the Philippines and my provider is Globe Telecom. My problem is that I can't update my device to 5.0. I tried using the desktop software first, and I get a message that my device is the latest version of the software. Then I tried to use the update of the web and this time I get a connection error message and finally I also tried the other Option which is to download the software for device supported by my provider, I saw three options and downloaded them all and then install in my PC (two v4.6 and a 5.0). Then I start my desktop software, but this time I had an option to update my device 4.6. I want it's upgrade to 5.0 so I tried again through webupdate, but I'm also the option to upgrade to 4.6. I tried to delete the folder for sharing of Research in Motion folder search in program file folder/Common leader/research in motion/shared then tried to update again via deskstop and web / two 4.6 version but I got the same result at my first attempt to update my device... I really need someone to help me with my problem. I am unable to install facebook 1.6 and unable to connect to YNM applicatio that's why I wanted to update my device to 5.0. I would appreciate any help... Thanks in advance...

  You can use a device OS from another carrier package - just something. But... things you said intrigue me. You know for certain that you have a Blackberry data plan in place on your BB? This is crucial... without the correct data plan, nothing you try will not work, including (like me) try to install and use the device OS v5.0. Please check with your provider you have as good data plan then that allows access to all the functions and features of the Blackberry Internet Service. The messages you see tell me that you do not have access to BIS.

• Video blackBerry smartphones helps on curve 8520

  people, I bought a new blackberry curve 8520. I cannot play mp4 in her videos... I don't want to convert videos every time and then put it in my phone...

  Please suggest me software that could be installed in the cell so that I can see with ease

  Hello

  When you have a video on your desktop and want to put on your Blackberry, the chances are that he will not be in the proper format. you have three ways of doing things in your BB:

  • You can use Roxio Media Manager (see the many discussions about this program that is available when you download the "Blackberry Desktop Manager with Media Manager"
  • You can use a web converter-> blackberry like http://blueapple.mobi/
  • You can convert the video yourself, then move it to your Blackberry.

  For download on your blackberry, simpler is to connect your Blackberry, set it in "Mass Storage" (UMS) and Drag mode ' n "drag the file in your folder \Videos\ on your blackberry (you don't need the Desktop Manager to do)."

  For the conversion of the video, I discovered a free and open-source program called AKME FFmpeg (name ugly, but easy to use). It can be downloaded here: SourceForge > AKME FFmpeg .

  There is only one screen: choose the file to convert, choose the Blackberry (for example Blackberry Curve 8300 400 Kbps), select the name of the destination file and choose the ratio if necessary (for example youtube FLV videos are in 16:9 instead of 4:3 by default). then click more and the conversion begins. I love mp4: best 3gp quality and can be viewed with a regular Media Player like VLC or Windows Media Player.

• BlackBerry Smartphones USE FOR CURVE 8520 WIFI

  I recently bought a blackberry curve 8520 with Fido. My phone is connected to my wifi at home, but I want to assure you that I'm strictly using data NOT wifi (because I don't have a data plan). I noticed that in a network public wifi, a red asterisk * - appears on the WiFi icon in the upper right of the phone. Like this:

  (the WiFi symbol is surrounded to demonstrate what I mean when I say WiFi symbol and the asterisk appeared like this)

  

  However on my home network, if it says it is connected, the asterisk does not appear. As you can see it it says "Fido-peanut" (my router name) which means that Yes, I'm "connected..." BUT without the red asterisk on the wifi symbol (with my home WiFi) does that mean that I am not connected correctly?  I called Fido and the CSR said she thinks she has something to do with login password in public WiFi, but she's not sure.

  The problem seems to be this: when I go on 'The Mobile Network Options' to activate ""data services ' OFF(to make sure that I am only using wifi and no data), the connection fails and I get this message: "

  

  

  

  When I turn it on, I am able to connect.

  

  

  For ""connection preference ": "

  what setting should I put if I don't want to use any WIFI data BUT?  Yes, the obvious answer would be to choose "WI - Fi" only, but this means that I won't be able to call/text because my mobile connection turns off.

  

  So, how can I make sure I'm really only using wifi and not data when both the data service is turned ON and my wifi is 'connected '?

  It is a list of what I've done:

  (1) the HOTSPOT USER - check.

  (2) insterted PIN provided by the phone to my dlink router (via online)

  (3) tried the push button configuration

  (4) restarted my router/modem

  5) there is a check mark next to the WiFi connection:

  

  It would seem that I am connected to Wifi, but again, to reiterate, that I would like to ask if the WiFi is the ONLY thing I use and not data.

  Thank you!

  It's pretty simple... IF you are connected to your network Mobile disabled (no phone calls or SMS) you will use ONLY WiFi. Only. As long as you have the 'white' dashboard and the name of the network "green peanut butter", you are connected to WiFi, but without BIS BlackBerry data services.

  If you disable Data Services, you will not be able to use data in any form (via WiFi or Mobile network, if it is enabled.)

  No BlackBerry data plan, you will be able to use the WiFi hotspot browser and some few third-party apps like Pandora radio.

• BlackBerry smartphones how update my device from v4.6.1.314 to v5.0?

  I have a blackberry 8520 also and I find it impossible to update. I currently have v4.6.1.314 and my friends were able to update their version 5.0 using the same smartphone. Can you help me? It is said there is no update available when I put it in the computer or do it manually through the phones me.

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  https://www.BlackBerry.com/downloads/entry.do?code=D840CC5D906C3E9C84374C8919D2074E

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Problems of blackBerry Smartphones upgrade my Curve 8520 to the new version of the 5.0 software

  Hello

  I tried to update my BB Curve with the new software last night... I supported everything first... he crossed the 4 step process of update, but blocked on "restart" & just stood there.

  I know he said do not interrupt or disconnect during the update, so I went to bed & leaves to do it's thing... after 6 hours, he had not moved, I had to kill it.

  Now I've lost my contacts, history, files etc... purpose that I know they are on my PC somewhere because the update system has done its own backup, so I have to be able to 'restore' myself...

  Please can you help me?

  Thanks in advance, Simon

  Hi & Welcome to the community... !!

  First of all, please let us know, reloading the OS on blackberry is successful or not, so successuful then gr8.

  Secondly, as you said, you supported your device first of all, if you can restore the data from there, other wise, you can recover from the default backup location, where DM is saved automatically.

• BlackBerry smartphones cannot update Apps in Appworld on desktop, get the message "disable content protection."

  Hello

  I have the BB Pearl 9100 with OS 6.0.0.723. I try to update/install Apps via the desktop, but every time that I try to do that I get a message "content protection is enabled on the device, please turn it off & try again.

  But the content protection is disabled in Options-> Security-> Encryption (the device memory & Media card both are disabled for encryption). I disabled all the options out there, but still, I get this weird message which is not let me update my applications.

  Help, please!

  Thank you.

  Cama1979

  Try to reset the BB by pulling on the battery or restore factory settings
  First try a battery pull (remove the battery with power and wait about 30 seconds and then replace the battery in the camera) and then try to install it from App World. If that fixed it, try to go through some steps below.

  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB18998

  You will also need administrator rights on your PC (Windows 7) to install the plugin.
  If not try this

  Create a new user account on your computer with ADMINISTRATOR privileges and download the latest version of your favorite browser, Chrome or FireFox

  Now, go to this Web site
  http://appworld.BlackBerry.com/WebStore/

  You be asked to download the PlugIn once again.

• BlackBerry Smartphones cannot send outgoing messages from Outlook

  Hello world

  I am able to receive electronic mail; However, unable to send e-mail messages. "The blackberry error message who is invited to enter is:" sent to help: (secure) Desktop. "Status message: program of Office Messaging cannot send the message. If one could help me solve this issue, I would really appreciate it. I thank very you much in advance!

  You BES installation, so you will have to see the COMPUTER service.

  Thanks and please take a few minutes to address the message, OK?

  Thank you

• BlackBerry smartphones cannot retrieve the ID from BB

  Some time ago I could dl themes to my phone... but when I tried to dl more... it says "an error has occurred. Please try again later. Error ID: 40820 ".

  Hello Insih

  Welcome to the community

  Please visit this link and let us know if that fixes the problem.

  "BlackBerry App World is had problems connecting to the server BlackBerry App World. Check your n...

  Guilbert

  Ron

• BlackBerry smartphones HELP! Curve 8520 screen is all white

  Hello world... I'm new to all this.  I had my BB for 8 months.  I really not something special for my phone except turn it on and hide in my 14 months old.  When I got it, the screen is all white.  I can't do anything with it.  I am able to receive calls on this topic, and I hear that I get messages on this subject, but I can't see anything! I can't do anything, not even to turn it off... I'm desperate!  I tried the soft start and even a difficult start, but even once, nothing works.  I hope someone here has an idea what to do... Thanks for your help and your support!

  My friend had a problem like this, the only thing it takes to send it for repair, according to me, contact the store where you brought the phone. Please click on the laurels on the side thanks. -->

• cannot update or download from some sites

  cannot update or download from some sites, end to end other can.   cannot update from windows update, or the date virus protection. or download the virus software. can download things like firefox and its updates.  Help

  starmed1122,

  Looks like you may have some problems of malware\virus.  These can help you with your problem:

  Get rid of malware

  Can I clean an already infected computer?

  Windows Live OneCare Safety Scanner Windows 7\Vista

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• BlackBerry smartphones all updates for my 8520

  I have the 8520 curve, v5.0.0.681, 5.2.0.67 platform, I want to know what is the most high and the last update, thanks.

  roboro wrote:
  I have the 8520 curve, v5.0.0.681, 5.2.0.67 platform, I want to know what is the most high and the last update, thanks.

  OS 5.0.0.1096 for the BlackBerry Curve 8520

  Read more: 8530/8520 operating software

• Problem blackBerry Smartphones with updates/app loader/SoS - Blackberry Curve 8900

  The symbol of SoS came today and I looked up what may be causing it.  Nothing appeared to be damaged if the only other option was my software was not up to date.  Well, I installed the software for the device from RIM under my service provider, but oddly, I had no prompts to choose the directory in which I tried to install the software.  After installation, the Application loader loaded, and I clicked on "Start" on "software update."  I got a prompt saying: "Please connect your device" with a menu of dropbox and any options that it contains.   Now, my blackberry works with this computer (Windows 7) because I can access photos/music/etc through the storage using the USB.  The USB is connected when I try to use the Application Loader.   So ontop of the fact that I can't use my phone until it is updated and cannot update the phone due to software bug, I also can't FIND the path to failure again access software!  Like I said earlier, there is no no. PROMPTED to wonder where I have to install the software.  I looked on several forums for the automatic and same path SEARCH keywords such as "Research in Motion", "Device Manager", "Application Loader" and even "Blackberry" and none of these files allegedly exist.  I can access ONLY the charger of application through uninstalling and reinstalling the software, because it runs automatically after installation.  I hope that the program from a site legitimate BlackBerry (https://www.blackberry.com/Downloads).

  I am very, very upset by this phone. OnTop of the many bugs I've known throughout its use, its sad that I HAVE as a customer to update my phone my phone just otherwise stop across the network to my ISP until I do it.

  If I do not get immediate help on these issues through independent e-mail, personally never buy a Blackberry again and to discourage anyone from aswell.

  Kind regards

  Chris

  Already done this as I have explained in the original post.  Even then, I clicked on your link and was sent to the same Web site that I had already spent too except the one you sent me was strictly for East Asian languages, which I'm not going to download.  I had already downloaded the international and selected English.  The path to this program does not update the phone matter.  I have yet to come across a program that doesn't work than strictly on your C drive only.  Despite this, I have enough space on my C drive for the file - but it does not yet exist nor do ALL files/folders in the directory that was supposed to be created.
  Oh well, thanks for your help.  I guess I'll have to deal directly with RIM and waste more time with this phone.  Bugs, gel, blockings, reception loss/bad PC/updates to update software that are up-to-date and for the worst of all - a phone that forces all the reception off the power when you need to update, what a very good product.
  PS. other then Google Maps, no addons were never / have been installed. Phone never fell on a hard surface, but has a box of rubber for this instance.  Phone has no damage water (indicated by white strips) and no interior/exterior changes have been or is still made.  Never left in a hot/cold climate for long periods of time either.  So there is really no excuse other then a bad product.
  Wish me luck when they tell me to call my service provider of reception because it will not be the fault of phones; or, I will say to call microsoft, because it will not either rims software.  This is the circle of bad technical support.
  Thanks again.

• BlackBerry Smartphones cannot send or receive e-mails on my blackberry curve 9320

  Hi, for the last 2 days that I couldn't send or receive e-mail on my phone, I contacted vodafone and they were not able to help. I would also add that when I click on OPTIONS - SECURITY - the SECURITY STATE INFORMATION my 4 email accounts appear, could be the problem, please help if you have a soloution.

  Kind regards

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider to support formal... consider that you pay for your services and official support and now they seem not to be to deliver. They have even the power to escalate your case officially until BlackBerry if they can't solve it, but you have does them not you fob off the coast with things like "it seems" good on our end... they are responsible for the provision of services to you, you pay for it.

  Good luck!

• Button of browser blackBerry Smartphones No. on curve 9300?

  Hi all, my original BB curve 9300 was stolen - son he has liked it so much I bought another one from an Internet auction site. All was well until my son has noticed there was no browser button. I rang vodafone who said that everything was fine with his contract. They helped me through the access remote and backed up, then tried to restore and update all nothing done. The only thing they think is that it is a business phone where a company buys a quantity of phones to give to employees, but they do not surf the net, so it is disabled. My question is, is that correct? Can do something to restore the navigation, or is it something else?
  Thanks Nicky

  Hello and welcome to the community!

  What they say is true... see this

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  If the seller has not completed ALL their steps, you have purchased a device that can never be able to function fully. But, if all is what the seller failed to detach the COMPUTER of the BB policy, then you can do indeed:

  • KB18998 How to reset the factory default BlackBerry smart phone

  Other methods of DELETION do not remove a COMPUTER policy... only this method has.

  Good luck and let us know!