BlackBerry smartphones does not connect to the Device Manager after upgrade [USB]

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  Hi @PatDenis! Welcome to the community of BlackBerry Support Forums!

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  SherryJane wrote:

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  Hi SherryJane

  Welcome to the Forums of the BlackBerry Support

  Please refer to this Article:

  KB29422   BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

   

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  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

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  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

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  Hello

  I suggest to uninstall unwanted software from your computer and then try to install the camera. Visit the link below to find the steps on how to uninstall programs "programs and features".

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  It may be useful

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  SlaKir wrote:

  The answer is YES

  Well, then your USB port is likely.

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  Hear a ringing or sound from the PC indicating that the BlackBerry is connected?

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  Hello!

  I suggest the following:

  (1) dial * 228 and select Option 1. To make again, and select Option 2.

  (2) registry HRT

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  (3) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (4) batt Pull Reboot

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• My sound icon blackBerry smartphones does not open on the touch screen?

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  Hello:

  I'm not familiar with the BIOS settings too consumer laptop, but see if there is a setting for a LAN Power Save Mode - maybe in the configuration menu of the device.

  On HP Business laptops, there is such a context, and the default value is enabled. What is this setting is to remove the wired NETWORK card at least that the PC is plugged in and connected to a LAN cable. This saves battery power.

  They also have a LAN/WLAN definition switch that disables the NETWORK adapter when the other is in use. For example, if I plug a wire to my Wired NETWORK card, my wireless NETWORK card is automatically disabled.

  If you have such a LAN Power Save setting, turn it off, and your NETWORK card must always be visible in Device Manager.

  Paul