BlackBerry Smartphones down Washington DC

Hello we had several of our questions of report users send and receive e-mails in the Washington DC area. These users are on several different media and legacy BlackBerry and Blackberry 10. Anyone else having issues?

Sorry guys it was a problem of port due to an update of security network during the night.

Tags: BlackBerry Smartphones

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  • BIS blackBerry smartphones down?

    Happy I was going crazy, I visited this forum seeks to find out why my internet service did not work - and guess it was something stupid, I did or did not.   Several hours setting and re-creation, two telephone calls to Vodafone and a week has yet no results.

    Curve 8520, Vodafone UK is my provider, but I am based in Berlin.  I travel a lot and I'm lost without this service who has worked with a few aging for me for the past two years.

    What gives?

    If you try to send an email to what's going on? Also if you try to browse what's happening?

    If you go to: Options - Advanced Search - host Routing Table, press the Menu key and select sign up, what happens?

  • BlackBerry Smartphones flushed down the toilet - everything works except the speaker...

    Hi, hope someone can help you.

    As the title suggests, I emptied my phone down the loo (it was an accident), but now everything works perfectly, but I have no sound.

    Thus, no ringing and I checked the music & who doesn't work or the other.  I guess something has fried, does anyone have suggestions?

    Thank you very much.

    How long has been parched? Probably not enough, something like that REQUIRES 4-5 full days, no battery, no checked during the process and left in rice dry throughout the period.

    The application of device using Self Test on the BlackBerry smartphone can provide additional diagnostic information to help identify the problem, see KB16037

  • OS from Smartphones blackBerry falls down during a restart. How to recover the operating system?

    My aircraft crashed due to loading applications third 3rrd. I get a message on the screen "Reload Software: 552' when I turn on the camera." The handset can be recognized by the Desktop Manager when it is plugged. The handset keeps all its functions until the OS is restored or recovered. One option is to go to authorized service center. But it is hundreds of miles away to go to sleep. Is there another way I can work personally to get it back. Anyone to help?

    Hi and welcome to the Forums!

    Here's a knockout who deals with this error:

    • KB18751 Error "Reload Software: 552" appears on the BlackBerry smartphone

    I hope that it contains something useful!

    Good luck and let us know!

  • BlackBerry Smartphones Blackberry will be closed down!

    Hello world

    I get a lot of programs recently most of my contacts.

    and these BC says:

    ". ExternalClass .ecxhmmessage P {padding: 0px;}. ExternalClass body.ecxhmmessage {make-size: 10pt; do-family: Tahoma ;}} BlackBerry owners. This message is to inform all of our users, our servers have been recently really full, so we ask for your help to solve this problem. We need our active users to re - send this message to everyone on your contact list in order to confirm our active users who use BlackBerry Messenger, if you do not send this message to all your BlackBerry Messenger contacts, then your account will remain inactive with result in losing all of your contacts. »

    My Questions?

    are these true messeges?

    will I lose my contacts so I didn't send it?

    and thank you

    No, it's a silly joke from one of your contacts.

    Personally, I recommend you delete and remove your BlackBerry Messenger contact to achieve this.

    Basically, you're on the tip of tail of a message of 3-4 months floating around, and you would have seen that had you searched this site before posting.

  • BlackBerry Smartphones built in storage media errors, not now restart...

    During the last two weeks, I received several cases where I received

    the following error message: "built in storage not accessible due to a detected errors. You want to repair? »


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    Is it possible to get this reformatted internal memory if the phone does not start?  Any suggestions would be helpful.  I will ask a new phone of my business, but know that I won't get it until tomorrow... so I'm willing to try anything to make it work again (today).

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    Hi chmberry

    That's what I set my phone freeze (9860). By JSanders.

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

    BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
    Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

    *****************
    IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

    Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
    or download BBSAK http://bbsak.org/download.php

    If JL_Cmder does not work, you can try this:
    KB10144, http://www.blackberry.com/btsc/KB10144
    and this: KB20371 http://www.blackberry.com/btsc/KB20371

    Additional information:
    http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

    Item number: http://www.blackberry.com/btsc/KB10144 
    KB10144 How to force detection of the smartphone BlackBerry using the Application Loader

     

    Good luck.

  • Protect the blackBerry Smartphones BB and device password

    I just read a message on a stolen blackberry, and protect the response of BB, it's something all ready on the phone or you have to load it down, and you can also protect your device with a password that you need to enter it every time you have the keyboard loacked and enough when you activated your phone market?

    Hi flossyatk,

    Please take a look at the Blackberry Bold 9900 through the user guide, hopefully it will help a lot, also have a look at How to maximize the battery life and available memory on the BlackBerry smartphone .

    Good luck

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • BlackBerry Smartphones how can I do a factory reset without going into the blackberry software?

    Hello

    My Blackberry Curve 8520 I just "App Error 523".

    Whether the bust means that I have to do a FACTORY RESET, but I was wondering how to do this without using the Blackberry Desktop software?

    I wonder if the blue keys inside Blackberry anything on this subject.

    What blue keys inside?

    You'll need a Windows PC. Period.

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

    BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
    Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

    *****************
    IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

    Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
    or download BBSAK http://bbsak.org/download.php

    If JL_Cmder does not work, you can try this:
    KB10144, http://www.blackberry.com/btsc/KB10144
    and this: KB20371 http://www.blackberry.com/btsc/KB20371

    Additional information:
    http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

    Item number: http://www.blackberry.com/btsc/KB10144
    KB10144 how to force detect the BlackBerry smartphone using the Application Loader

  • BlackBerry smartphones 'there is a problem with Blackberry App World. Please try again. »

    Whenever I try to download whatever app world or click on my world, he always says 'there is a problem with the Blackberry App World. Please try again. "I can't download apps because of this, and I have consulted with my carrier in this respect. They said I should be able to access the universe of the app by wifi since I'm subscribed to a data plan Blackberry (BBM). They don't know what to do with my problem anymore. Everything else works except the app world. Help, please. BTW, I'm trying to access the app through a mobile internet captive universe. That this has something to do with it?

    Hi trishthestranger

    Please uninstall AppWorld options > device > application management.

    Scroll down to BlackBerry AppWorld > delete.

    or KB10040 : how to view or delete the application installed on a blackberry smartphone

    Perform a restart on the BlackBerry this way: with the phone smart BlackBerry turned on, remove the battery for a min. and then reinsert the battery of waiting until it reboot.

    Now, since your browser BB go to thewww.blackberry.com/appworld and install again.

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    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • Java.lang.NoClassDefFoundError blackBerry Smartphones

    I have a Bold 9900 using 7.1.0.714 platform 5.1.0.532.

    Facebook does not work because instead, I get an untrapped exception: java.lang.NoClassDefFoundError.

    I need help to solve this problem please

    Hello and welcome to the community!

    There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

    Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    If it doesn't boot properly, then you need to try Safe Mode:

    • KB17877 How to start a BlackBerry smartphone in safe mode

    There may be a code updated to the value of the carrier - check out them through this Portal:

    The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

    Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

    • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

    The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

    Good luck and let us know!

  • BlackBerry smartphones can not send or receive e-mail messages

    Cannot receive or send emails on blackberry - message reads "eception exception DSSMA (5): 2 invalid state.

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    Hello and welcome to the community!

    There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

    Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    If it doesn't boot properly, then you need to try Safe Mode:

    • KB17877 How to start a BlackBerry smartphone in safe mode

    There may be a code updated to the value of the carrier - check out them through this Portal:

    The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

    Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

    • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

    The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

    Good luck and let us know!

  • BlackBerry smartphones blackberry bold 9900 stuck on 80% of its restart

    The cat was on my bold 9900 when suddenly it restarts automatically. He stuck around 80% of reset on the screen and did not move. Battery and SIM, at the beginning it was rebooted fine but stops again at the same place (about 80%) and did not move. What should I do?

    When you get a chance, do a battery pull.  When the red light goes on the front of the phone, hold down the back button all the time while the phone is in boot.  When initialization is complete, the phone goes into safe mode.
    http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB17877

    Have you recently installed something, or using a custom theme?  If so, uninstall it.  If it gets stuck again on restart, I would recommend a reload of software.

    Two methods of reloading of the software:

    http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...

    force detect the BlackBerry smartphone by using the Application Loader
    http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10144

  • BlackBerry smartphones, I've had a uncaugt exception fff

    Hi Please help I cnt go in my 9320
    AS SOON AS POSSIBLE?

    Hello and welcome to the community!

    There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

    Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    If it doesn't boot properly, then you need to try Safe Mode:

    • KB17877 How to start a BlackBerry smartphone in safe mode

    There may be a code updated to the value of the carrier - check out them through this Portal:

    The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

    Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

    • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

    The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

    Good luck and let us know!

  • Transfer of blackBerry Smartphones to password Keeper, Memo Pad, and Photos of Bold 9700 new curve 9320

    Hello

    I don't have 'Outlook' put in place on my PC, or I really like.

    Is it possible to synchronize the password Keeper, Memo pad and the Photo of my current Bold 9700 to my Blackberry Desktop Manager?

    Then I can transfer these items to my curve 9320.

    Thank you.

    Tamara133 wrote:

    Is it possible to synchronize the password Keeper, Memo pad and the Photo of my current Bold 9700 to my Blackberry Desktop Manager?

    Then I can transfer these items to my curve 9320.

    Hi Tamara133

    Welcome to the Forums of the BlackBerry Support

    If you stay at 9320 curve then more easiset way to do this is an Assistant to switch device using Desktop software.

    KB23677  :  How to switch using BlackBerry Desktop Software devices.

     

    Or if you want to perform a selective restore to your new 9320 then first do a full backup of your old 9700 using desktop software. Once you have your backup connect your 9320 and run the software, select the device from software > restore > data choose selected since your last backup you did > scroll down the list and select only the password keeper and memo key data in this list, then click on apply.

    Or rfer to this Article:

    KB03953 : How to back up and restore data to a new BlackBerry smartphone

  • Help plese blackBerry Smartphones

    I just bought a blackberry 8900, I can't phone any 1, it comes up with this anomaly

    Eception exception: application net_rim_bb_messaging_app239 is not interrupted

    can it be fixed?

    Hello and welcome to the community!

    There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

    Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    If it doesn't boot properly, then you need to try Safe Mode:

    • KB17877 How to start a BlackBerry smartphone in safe mode

    There may be a code updated to the value of the carrier - check out them through this Portal:

    The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

    Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

    • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

    The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

    Good luck and let us know!

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