Help plese blackBerry Smartphones

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• Helps remove blackBerry Smartphones 2 way

  I have again on blackberry and need help to solve a problem.

  Page 29 in the BIS 2.5 user guide has that "when you remove a message from a built-in e-mail account, the message is also deleted on your BlackBerry smartphone.

  This does not work for me. It does not work when I delete from the camera, it will then remove the server.  It's my business account, which uses a normal pop3 server / imap type installation. Nothing fancy such as exchange servers.   I just download my server to hosts on outlook 2002 messages, thus erasing them from the server. Please note that I have the choice of using pop3 or imap.  I tried both and it does not in any way delete.

  Verizon says this will only work with BES, but as you can see above, the BIS said it should work.

  Any help would be appreciated.

  Hello and welcome to the Forums of Support BlackBerry.com.

  If you use IMAP and set it up properly, it "should" reconcile your bidirectional deletions, at LEAST since the e-mail server for the BB, and if you delete your your Outlook cuts from the mail server, then it should delete the BB as well. It may not work as smoothly, however.

  On the accounts POP, removing your Outlook will not reconcile with the BB.

• Help of blackBerry Smartphones, how I back this up?

  Hi everyone well, before I posted that my media card did not work so I took it down to you shop and they said it was one of the two things and they could fix it, blah blah blah, but I had to save everything cause the phone could be wiped. How should SO, I do THIS? Help

  Use the BlackBerry Desktop Software to back up.

  Detailed instructions here: KB03953 how to back up and restore data to a new BlackBerry smartphone

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!

• Desperately need help from blackBerry Smartphones - I can't read my messages PIN.

  I have a Storm 9500 and does not know how to read my PIN messages. I work away from home and so my manual, and for all the google/BlackBerry forum research I did, no one explains how read , only send them.

  My companion with a new curve took my PIN and me by post, and all I get is the envelope in the upper left corner with a growing number, that has got to be the PIN messages, as my email is all set up and working properly (and the number goes down when I delete emails). There must be a together simple procedure, but for the life of me I can't find!

  I called Vodafone who could help, as BlackBerry do not PIN message support! (?)

  I want just the bl * envelopes dy to disappear! Help, please.

  NAT :-(

  ethosb is correct, and if you still have problems that maybe it's because you've hidden your main message folder.  In the home screen, press the BB Menu key and select this option to display everything.  You should then be able to find the folder with the message of PIN code for your friend.

• Help of blackBerry Smartphones: Media refuses to play.

  Earlier, something was wrong with my blackberry, for some reason, an error message comes whenever I try to play the media which has been very well before. How can I resolve this issue?

  OK... Well here is KBs I can find:

  • KB24415 "An error has occurred attempting to play media" appears on the BlackBerry Style 9670 smartphone during the playback of a music file in media player
  • KB25691 AT & T Tune does not play and displays "an error occurred trying to read the media."

  They may or may not directly apply to your situation... you can search more KBs. In any case, you could try this:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Good luck and let us know!

• Help please blackBerry Smartphones: severe software / hardware failure

  OK, I did an update wireless for my curve 8530, after the update the phone didn't work properly, so I reloaded the original software, later the desktop software. At half way throgh the update, my phone restarted and the screen turned white and he sayed APP ERROR 523/reset, I clicked on reset and it keeps hapenning please help!

  Hello again,

  You already have an answer for this, but for some reason that you still once chose to open an independent thread for your situation, denying anyone who wants to help you profit from "what has gone before." It is found that I came across this new thread first and just happened to remember your other thread.

  Do not start new threads for the continuation of the questions... work it please your question only in your existing thread, so that those who want to help you can benefit from "what has gone before:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/Bing-Web-browser-says-no-network-connection-...

  Thank you.

• Help of blackBerry Smartphones that my curve will not work after I installed an update

  I recently installed an update for my curve. Since then it keeps loading then a white screen saying "error, press any key to return to the configuration of pre" then it turn off then repeats the process again. " I need help because phone is important to my work. Thanks for any help.

  I tried keeping on the battery for 5 minutes.

  Hi scrack

  So if it's during a software device, you can try a fresh reload of your device software to exclude any corrupt device OS. Have a look at how to perform a clean reload of the smart phone BlackBerry using BlackBerry desktop software.

  KB11320

  All you need a PC with Internet connection and USB cable.

  Try it and tell us.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• HELP URGENT blackBerry smartphones!

  I have a Curve 8520, then I have a Torch 9800. I made the mistake of recording both with the same information and e-mail address. Now, almost everything I do on my Torch 9800 appears on the Curve 8520 that I own is no longer! Including BB msgs, emails and texts msgs! Help!

  Hi Bigframe

  Welcome to the Support Forums

  Using the same e-mail is not an error, but you must have wiped your old appliance before putting it back.

  Now, refer to this Knowledge Base and to change or update your BlackBerry ID:

  KB28060 :  How to change or update a BlackBerry ID user name on the site Web de BlackBerry ID

   

  Also to reset your BlackBerry ID password:

  KB26361 : How to change or reset a BlackBerry ID password 

   

   

   

• Help of blackBerry Smartphones - how do I mass delete 25000 emails and SMS?

  Hello

  I just changed my old BB to 9900. I used the BB Desktop Software to backup and restore my contacts beetween handsets

  However I've also carried over ALL my old SMS and email that I didn't... Now my BB seems to work very slowly and keeps freezing. Every time I get a new SMS the following POP-UP appears:

  "BlackBerry message memory is full! Please delete some SMS.

  Now I have 8000 SMS messages bizarre that I would like to remove, but impossible to find a way to mass deletion. Believe me that I have not time to keep deleting the messages individually!

  Does anyone know a solution to this problem. I guess it's very basic for some people here, but I have no idea where to start

  Appreciate any advice. Thanks adavance

  APS

  Yes, go to the top of the Inbox, click menu bb and select delete before.

  lol, although with all of these messages, it will take some time to remove allll of it. Hope that helps!

• Newbee help storm blackBerry Smartphones

  Hi, in addition to the newer JDE 4.7.0, what else do I need to have a complete development environment? Do I need a server of Blackberry software also? Would appreciate any help of your gurus out there! Thank you!

  And answers to your questions:

  In addition to the new JDE 4.7.0, what else do I need to have a complete development environment? Do I need a server of Blackberry software also?

  If you compile your application in JDE 4.7.0 this will only work on Blackberry Storm devices. Because only these devices have device OS v. 4.7.0

  There is a rule, version JDE (equal to the version of the RIM API) to less than or equal to the version of the OS device (can be displayed under Options - all).

  You don't need special software.

  Just JDE (including device Simulator) and MDS Simulator ESS (to simulate the connection feature and internet electronic mail for Device Simulator)

• NEED HELP PLEASE blackBerry smartphones

  I am on a trip to Spain for a month and just started two days ago. I bought the 8830 World phone. I was advised, through Verizon Wireless, that it is advisable to install a security password, just in case thephone was stolen. It has been implemented with a service representative verizon customer. I used it end for the last day and a half and then recently, when I entered the password is a password that is numbered, it began to show the corresponding letters and not the normal askurisks (sp) to hind the password. I thought I could have pressed something because it's my first smartphone. He then asked my enter blackberry to continue I did and now when I enter the numberic password it still appears as letters. I realized that you can lock the keys in digital that I made and entered the digital password only to say that the password is incorrect. I put the safety in the 6 trys and I'm already on my 5th attempt. I need to get this job because I will be going for 28 days. I also understand that if the PDA does not have the correct password it will wipe away the SIM that has all my documents and e-mails and contacts that I need to travel. Please advise on what to do here.

  Howard

  Howard,

  It will not erase the SIM card, it will wipe away the memory of all contacts, addresses, calendar, preferences, etc.  If your device still works, and you will get a service, just you will lose information stored in memory.

  Probably, what is common, when you enter the initial password, you thought that you have entered the numbers and entered instead of alpha characters.

  Or you have entered the first in a number and the other as alpha... and you didn't because it is obscured by the asterisk.

  You should try a different combo of characters, and I hope you get it right the next test.

• Need help from blackBerry Smartphones: send files via Bluetooth for my Curve 8900

  Hi all

  Earlier this week, I made the change to a BB and overall I am very happy with it, but there is a thing that is annoying on the phone and despite my efforts and a lot of tinkering, I was not able to solve this problem, I'm looking for help.

  I try to send files to other Bluetooth devices to my BB 8900 and I can't do work of t. strangely, I can send my BB files to other Bluetooth devices with no problems but I can't send things on my device.

  I lived the articles (e.g. http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB04132&slic... )

  but in vain.

  In a nut shell, I enabled bluetooth on my camera, I made detectable and combined with other devices that I am trying to transfer files from, I went into options of the terminal for these devices and their confidence, and then I tried to send files.

  If I send from another phone (LG viewty) or Nokia E61i, I get an error message indicating that "send failed".

  If I send a computer that was paired, I select the file I want to send > right click > sent to > Bluetooth > other and select my BB8900 in the list of paired devices. At this point, the computer appears to try to send the file, but I am presented with an error message indicating "file transfer Service is not found on device BB8900."

  Why is this? How do I am able to send files to my BB 8900 but not sent to it, and what can I do to solve this problem?

  This problem is causing me a lot of grief that I have given on other phones, I need to transfer to my new BB, unfortunately I do not have a USB cable to one of the phones, so Bluetooth is the best alternative.

  Please can someone help!

  Thanks in advance,

  /Chuck

  OK, so after re-reading of this last KB article, I realized that I was a complete dunce!

  I have now managed to successfullty receive pictures and audio files on my BB.

  Thanks for your help!

• HELP - 9520 blackBerry Smartphones do not connect to bbm/facebook app/no email

  OK, im tired of Google looking for help on this topic without finding answers

  I bought a Storm 9520 on vodafone just after the new year and so far ive just are a total pain. I can open the bbm and when I add people or they add me, applications just not send.

  Also, my contract said it came with email free blackberry, I did not. Infact I can not get any email on the phone, he sends me just an Assistant where I need a password I do not know.

  Facebook app connects - I get the message "cannot connect because a data service is not available...". ». When I try and send a photo on facebook... nothing, just to get the same message. So far ive been using the browser for Facebook that works very well, with wifi, so I know I can get internet.

  Its my first blackberry and if I can't find a resolution to this problem it will definitely be my last.

  Is that what Im missing? Everything I should have done when I got to the phone?

  Any ideas? Help, please!

  Thank you

  Calum

  Sorry for this late reply, completely forgotten about this post, but better late than never just to get closure on this.

  It was really simple, I just had to ring upward, my data service had not been activated. When I received the phone the sim card initially had not enabled so I had to ring upwards to activate this aswell, looks like they forgot to activate the services on my sim card at all.

  Had no email either... still need to ring upwards to activate that.

  Sorry again once and thank you for your answers.

  Calum

• With the help of blackBerry Smartphones as a Textphone for deaf

  Hello

  I'm really interested in the private Blackberry because it has a physical keyboard and can also run android applications.  I wonder do you know if it will run without a doubt the next generation text relay service app for the deaf? as it would a great compact minicom/textphone.

  http://NGTS.org.UK/

  This application is available for free in the game of google (called NGT Lite) store.

  Also. I have currently a phone Samsung S4 is the same type of SIM as the PRIV would use? I'm with giff gaff... I would be able to share package data with my biggest Samsung Tab Pro if necessary?  (I can't read the Web pages on a screen that is smaller, much easier on the 12.2 "display).

  Finally... She has the same accessibility as the old Blackberry Storm had with prediction of words and the ability to take "shortcuts"?   IE, affect entire sentences to an abbreviation as this feature in particular would be great to have to quickly give details by phone where it should be mentioned the address and the same every time for example.  .. or implement the introductery sentences before calling to save time. and speeding up call for example rp = "Hi, I need to order a prescription repeat it please", fn = sends name meds = sends a list of what I I need drugs etc.

  It would really speed up communication of phone for me, as my old minicom has no features as what you have to type everything letter by letter and companies have stopped making them or brand new more, it seems.

  Thank you

  Kati

  Yes! the IVR BlackBerry is running Android Lollipop.

  I love the button. you're probably clicking the wrong button. Click on the button like on the bottom of the post you want to love. you were probably by clicking on the custom text on my post. See the image below