BlackBerry smartphones dreaded 0x3b21 error sync with Curve 8310 DM 4.7 on XP pro 3

No joy with 4.7 DM to DM 4.6 (4.7 by the grip of way on the recording of "modules" when installing like 4.6 done so!)

Here's the video:

http://www.YouTube.com/watch?v=u6tS8vvokEM

(I have many more like this for 4.6, the DM is facing problems in my humble OPINION)

CK on:

http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB01451&sliceId=SAL_Pub...

(where is the Permanent URL of tracing?)

I'm not alone in this struggle, so I hope that some will benefit from the demo above.

I had no SUCCESS in sync my curve for more than two weeks... (I'm looking more to the Iphone and Android now).

That said, I need of those in the know to decipher this cryptic message. In fact, I need a fix. Let someone else read this and tell me the solution or workaround.

This is my journal of trace

Mon Dec 15 20:36:59 2008 - Intellisync Log file.

Mon Dec 15 20:36:59 2008: error loading system failed - {F64973FB-7CB0-460E-9DCC-36A023757617}.4151 a.\iluptbl.cpp line 245
Mon Dec 15 20:37 2008: error loading system failed - {F64973FB-7CB0-460E-9DCC-36A023757617}.4151 a.\iluptbl.cpp line 245
Mon Dec 15 20:37:03 2008: error 0 x 80040107-2147221241-2088370138 a.\olkfolders.cpp line 393
Mon Dec 15 20:37:03 2008: error 0-2088370138 a.\olkfolders.cpp line 322
Mon Dec 15 20:37:03 2008: error - 2088370138.0 at la.\OlkFolders.cpp line 152
Mon Dec 15 20:37:03 2008: error 4237.4237 to la.\callback.cpp line 1103

Landry says:

I had the same error occur with DM 4.6 with my Curve 8310. I got the job of synchronization at the beginning, but it has stopped working shortly after. Once I made the debug log, I found the same error 0 x 80040107 a.\olkfolders.cpp. So I decided to create a new Outlook profile and switched DM to use instead and everything is good! Just to let you know, I couldn't even change the Configuration of the synchronization without seeing the error.

I just got the phone recently so I guess while I was trying to understand the configuration that I had made a change somewhere in Outlook or DM and that caused the errors occur. DM uninstall and delete all settings are a complete waste of time.

Create a new Outlook profile seems to be the fix for me. And like you, the uninstall has been a waste of time. Moreover, I had no joy with the edition of the Configuration of the synchronization without seeing the error.

Tags: BlackBerry Smartphones

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