BlackBerry Smartphones E-mail Messages appears not

I have a 8820 and unless I've changed a setting that I am not aware of, my e-mail Inbox does not show that there are emails waiting and not read. Can you enlighten us?

Thank you

This message can be ignored. I found my own solution. Thank you!

Tags: BlackBerry Smartphones

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    A.

    Try this:

    Keep the appliance and unplug anything.

    Turn it over, take the battery.

    Its very important that you turn it off first.

    Put batt back in and wait until it auto load back on.

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    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

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    • KB00510 How to register a BlackBerry smartphone with wireless network

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    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
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    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
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    • KB02830 Send the directories for the BlackBerry Internet Service
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    3) restart

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    In addition, with GMail, you must be sure to have a good setting inside GMail. Via PC/browser, you control what GMail is facing the internet for your account (POP, IMAP, or both). I always recommend that you turn OFF POP and turn on IMAP in Gmail. Then set up fresh for your BB and you will have the 'best' available (IMHO) settings for GMail.

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    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

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    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
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    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

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    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
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    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

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    Hello

    The email on Blackberry database is damaged and did not report the email from the database in read.

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    You can save the handset and the database. I hope that if you restore the handset, it will be correctly mark the messages as read, or show you the unread email.

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    Follow this KB:

    http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10167&SLIC...

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    Hello

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    Hi izzie31

    Welcome to the BlackBerry Support Community Forums

    First, try these steps in order:

    1 - Save your pocket computer.

    • KB00510 : How to register a BlackBerry smartphone with wireless network
    • You expect a registration messages in your Inbox messages.

    2 remove and return your Service book

    • KB05000 : Remove the service book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 : Send service for the BlackBerry Internet Service directories
    • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

    3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

    After completing these steps, please check if you receive the same error, if the error persists then try this suggestion offered by @ Cpt_Sweatpants on this thread browser help with 9320

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