BlackBerry® Smartphones email set up - an option is missing

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• BlackBerry smartphone email set up and old problems owner

  My brother gave me his old storm. I put my t mobile account chip and bought the data plan and most of the functionality seems to work (I think).

  Email my brother is still in the e-mail button and blackberry cannot connect to the mail server so that I can enjoy his email and put mine.

  Also when I make a call the "My number" shows the number of my brother.

  Is there a way to fix this. He needs to unregister somewhere. He needs to go to his carrier Version to change something?

  Hello and welcome to the community!

  Stop, go back and start over with this:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Make 100% sure that your brother has completed all its stages before trying one of yours.

  Good luck!

• BlackBerry Smartphone email set up on the new curve

  the only option for email is an account of works and when I go in together to the top, there are no terms and conditions check box, can anyone help

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?
  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more. Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

  (Your question is about 10 - 15 times / day here on the forum)

• BlackBerry smartphones cannot set up email

  I just got a new bold 9900 but can not set up my email account, he checks the updates and said 'YOUR DEVICE ENCOUNTERED A PROBLEM WITH THIS APPLICATION SERVER'

  Hi eskibus

  Thanks for this info! Then first save your pocket computer with your business network, on the home screen of the BlackBerry smartphone.

  (a) click on Options > device > Advanced system settings > the host Routing Table >

  (b) press the Menu key, and then click Register now

  (c) wait a registration messages arrives in your Inbox.

  KB00510 : how to register a BlackBerry smartphone with wireless network

  Once you receive the registration in your messages Inbox message, perform a battery pull reboot by removing the battery while your device is turned on, wait at least a minute then reinsert back. Finally after you restart your BlackBerry browser, go to www.blackberry.com/integrate to add / change your email account.

  Please try it, it might be useful.

• BlackBerry Smartphones problem setting up email

  Hello everyone, I reccently purchased a vodafone bb 8900 to my friend, I unblocked him today and I am currently using a 02 sim card. My companion had set up on the phone but deleted emails before you send the phone.

  My problem is when I try to configure my emails I go to Settings / Setup Wizard / Configuration of email, there is no option to create or add an email account. Only the possibility of using a professional email with an Enterprise Server account. And there is no shortcut to the e-mail settings in the setup folder.

  does anyone know how to configure my e-mail from here?

  PS This is my first blackberry and I am a complete novice with this stuff so if you can keep things simple, it would be greatly appreciated thank you Ryan

  Hello!

  A few things for you...

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  http://supportforums.BlackBerry.com/Rim/Board?Board.ID=NewBlackBerryUsers

  http://NA.BlackBerry.com/eng/support/blackberry101/Setup.jsp#tab_tab_email

  KB03087 Configure BlackBerry Internet Service, BlackBerry mail and e-mail or account e-mail BlackBerry

  It is likely that some of the seller in the first element steps were not completed... those that must be made before continuing. I suggest to do it again. More... your friend got it on BES? If so, there are a few extra steps (in this picture) that must be made.

  Good luck!

• Setup of blackBerry Smartphone email and BBM number on 9780

  Hi all

  Recently, I noticed that my bbm "n" shortcut did not, all the other shortcuts like memo, calculator, etc. have been working well. I cross checked the "n" key on the message, e-mail etc., which works very well. It was obvious that the key is fine, probably thinking of the device is in need of an upgrade of the OS, I upgraded to 6.0.0.706 to the download site for the India BB software. Since then he has screwed my application of messaging and bbm on the device configuration. The problem started after I configured my device after the upgrade of the OS, without doing something fancy. Now, I am unable to work my e-mail installation or bbm.

  The trickiest part, the E-mail setup application:

  When I work through installation and choose the email Setup icon, ideally it should give me two options. 1. business account and 2.  Internet e-mail account.

  After the upgrade the email set up gives me settings to choose from business accounts, where the option of Internet e-mail account? After a thorough and exhausting, research in the community, I heard people talking about relocation of the configuration of the e-mail application. Done that but still no go. So now, I can't add my e-mail address, ' coz there is no option or how to configure it.

  For bbm:

  I have a return to the top of my contacts, which I've tried to run over and over again, but it brings back me to the original configuration and asks me to enter the display name. Now restore backup should restore my profile/contacts, but it doesn't. On a positive note, my shortcut for bbm works!

  I would also like to bring to your notice that I have a bis plan on my device, active, but after upgrading my app world or native applications do not work on bis but wifi. Strange! Now the question is why would the upgrade of a simple bone cause me so many problems. I upgraded my phone several times since I bought it. This is driving me crazy and crazy, this phone has an excellent reputation and does not mean I am a bit disappointed by his performance or his now making me hurt.

  Please help, I don't want to empty this phone!

  Hello abhijit17

  Well... How updated the OS using desktop software or OTA, OS update should not ask this question.

  Meanwhile the first tip is to register your device with your corporate network, for more help see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

  • You expect a registration messages in your Inbox messages.

  After receiving the Registration message restart your device, then check again.

  Try it and post back with the results.

• BlackBerry Smartphones email sends do not

  I just upgraded to a 8800 a 9700 using the restore function of the desktop application blackberry to download all my settings that seems to have worked. I'm now trying to get my work email, e-mail settings were transferred through in restoring and I can receive emails, but I can't send them? When I try to send an email I press the blackberry key and then send it just brings back me to the e-mail page without giving any type of error and it does not send the email. I was in the advanced settings menu and the fom the looks of things, that it is set up with the correct mail server etc all this worked on my 8800 and was fairly easy to set up but this time it simply doesn't! My webmail client is called Horde and I'm on 02 in the United Kingdom. I have the 9700 smartphone v5.0.0.421 running the 5.1.0.116 platform can anyone help because it is a real problem for me?

  On your BlackBerry device, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• BlackBerry® Smartphones email on my blackberry

  I'm not able to receive or send emails from my hotmail using my Blackberry account.  Is there a way I get my hotmail on my Blackberry account?

  Procedure

  To set up your BlackBerry Internet Service or e-mail BlackBerry and your e-mail account, do one of the following procedures:

  • Create the BlackBerry Internet, BlackBerry mail and e-mail or account e-mail BlackBerry from your BlackBerry smartphone
  • Create the BlackBerry Internet, BlackBerry mail and e-mail or account e-mail BlackBerry from your computer

  To set up your BlackBerry Internet Service, BlackBerry e-mail and messaging or e-mail BlackBerry from your BlackBerry smartphone account

  You can configure your account from your BlackBerry smartphone or from your computer.

  Note (only for users of new BlackBerry Internet Service): New BlackBerry Internet Service, BlackBerry mail and e-mail and subscribe to BlackBerry Mail can create their accounts on their BlackBerry smartphone without having to create a login user and a password to access their accounts. For more information on the automatic connection, see KB13955.

  To set up your BlackBerry Internet Service or BlackBerry mail and your e-mail account of your BlackBerry smartphone

  1. Verify that your BlackBerry smartphone is connected to the wireless network. For more information about network status indicators, see KB02334.
  2. Click on the e-mail settings.
  3. Carefully read the legal terms.
     • Check Yes, have read and understood the legal terms.
     • Click I agree, to be bound by the legal Conditions to continue the installation process.

     Note: The BlackBerry Internet Service, BlackBerry mail and e-mail or BlackBerry e-mail account is now set up.

  4. All measures appropriate to begin to send and receive e-mail messages.
     • Add a personal email address or work
     • Create a BlackBerry email address

  Add a personal email address or work

  1. On the email account configuration screen, enter your work email address password and existing personnel. Click Next.
  2. You will receive access configured successfully to your e-mail account. Click OK. Services - email account screen appears.
  3. Services - the email account screen gives an overview of the following:
     • Integrated email addresses
     • Option to add an e-mail account - allows the Subscriber to integrate third-party e-mail accounts
     • Services and settings - designed to allow subscribers to manage their BlackBerry Internet Service accounts, including the dispatch of service and change in language books
     • Help - provides online help
     • End user agreement

  Create a BlackBerry email address

  1. The create a BlackBerry Email address screen, enter a user name, password and confirm the password, secret question, and secret answer.
  2. Click OK.
  3. You will receive access configured successfully to your e-mail account. Click OK. Services - email account screen appears.
  4. In the screen Service - email account , you can edit or delete each email address, integrate a different e-mail account or go to display settings and Service.

  To set up your BlackBerry Internet Service, BlackBerry e-mail and messaging or e-mail account of BlackBerry from your computer

  Note: New subscribers who create their BlackBerry Internet Service, BlackBerry mail and e-mail or BlackBerry e-mail from the computer accounts and create a login user and a password to access their account to BlackBerry Internet Service will automatically turn off the automatic connect feature. For more information on the automatic connection, see KB13955.

  1. Perform an operation to Save now on the BlackBerry smartphone. For instructions, see KB00510.
  2. Go to the account page of your wireless BlackBerry Internet Service provider.

     Note: To find your BlackBerry Internet Service Provider web site, go to the Support section on the BlackBerry website (http://na.blackberry.com/eng/support/software/internet.jsp) and click on the link of your service provider in the section access to the BlackBerry Internet Service Web site .

  3. Click create a new account.

     

  4. Read the BlackBerry Internet Service end user agreement and place a check in the box I have read and understood the legal terms. Click I agree.

     

  5. Type the number of personal information (PIN) and the International Mobile Equipment Identity (IMEI) or number (ESN) for your BlackBerry smartphone and click continue.

     Note: For instructions on how to locate the code PIN, IMEI or ESN on your BlackBerry smartphone, see KB05026.

     

  6. Type a user name and password, and click Next.

     

  7. If the username chosen is already taken by another subscriber of BlackBerry Internet Service, you must choose a different username. Provide suggestions of names of users who have not yet been taken. Once you have selected an option, click Next.

     

  8. Your BlackBerry Internet Service account is now set up. You can start adding e-mail accounts or create a BlackBerry email address.

     

  More info

  For a list of useful articles and links about the BlackBerry Internet Service, visit BlackBerry Internet Service.

• BlackBerry Smartphones emails and Messages of mixture that can be resolved?

  Is there a way to stop my e-mails and messages in the mixture it is very annoying to have to remove twice. I also need help on how to download ringtones I did what the book said to do but without success, I also tried to connect it to my computer, someone please help!

  Thanks in advance to anyone who can help me with my little problem.

  Did you mean that your emails and text messages are coming in the same folder? If so then try the following-

  Separate messages-> Options-> General Options-> E-mail and SMS: separate

  If you mean your different built-in emails appearing in mail and separate mail folder then please be informed that this default happenes. BlackBerry smartphone is designed as such if you think this is awkward, can hide Messages folder (press the Alt button-> click-> Menu select hide).

• BlackBerry smartphone Email not receive or reconcile, cannot acesss email account either management program!

  Hi everyone, I really need help with this, its driving me crazy! I have a blackberry bold 9930 sprint, 7.1 Bundle 1737 (v7.1.0.580 platform 5.10.429), free space is listed at 154523817 bytes.

  I have my email through godaddy, which is secureserver.net. This is Courier IMAP. From Friday or Saturday, my emails do not grow automatically. Sometimes it should be hours and hours before all my emails will pour out at once. Battery pull worked, but now the battery pull does nothing.

  I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

  Anyone else having any questions or know what in the world happens suddenly? Any help is greatly appreciated!

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  song510 wrote:

  I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

  What's the accurate and complete error message? Because I can't find anything to use these 3 words of jost... Maybe it's that the configuration of email application has a problem... this KB might help:

  • KB26055 Unable to access the configuration of e-mail on a BlackBerry smartphone Application after a forced update

  Good luck!

• BlackBerry Smartphones Email records

  I have just set up my work email to my blackberry.  now, when emails come they're going in my messages folder and my blackberry e-mail account folder.  I'd rather not have the emails entering my messages folder (unprotected only not to delete e-mails in two different places).  Is it possible to have just the text messages my folder messages and emails go in my e-mail folder?

  Your main Inbox will collect all messages and e-mail. You can move your TEXT messages to its own folder (messages > choose > General Options > Email and SMS Inboxes > separate).

  Then, hide your specific blackberry.net email folder. You don't need to see in any case, all this E-mail will come to the main message folder.

• BlackBerry® Smartphones email does not not on 9700

  Hello

  Hoping someone can help me here.

  I'm trying to fix Bold 9700 from my mother-in-law.  I know that I had this same problem with my 9700 old a few years ago, but don't remember how I fixed it.

  Its BB was working fine, then emails came only sporadically.  She called Rogers, technical support and they told him to do a full restore.  After the full restoration, she has absolutely no email and when you click on the e-mail configuration in the installation section it goes absolutely nowhere... almost as if it has never been activated.

  I tried

  -a reload of the operating system available (same problem)

  -a return of service books (an email comes through recorded everything, but then nothing else comes through)

  All the other features of the phone seem to work perfectly.  The person of Rogers told him that the problem was because the phone is old and it's broken and won't work anymore.  I do not subscribe to this belief and am sure that we can get it up and going again for her.

  So can offer help here on how to fix this?

  Thanks in advance

  BaseballLady (currently sporting a 9790 and anxiously the BB10!)

  Hello and welcome to the community!

  You have tried a lot of things... Here's a little more perhaps.

  You may want to consider using BBSAK (bbsak.org) to perform the wipe there is able to... sometimes a clean WIPE of this kind, followed by the reload of the operating system, can help.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  In addition, after each attempt reloading, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Good luck and let us know!

• Personal blackBerry Smartphones No. e-mail configuration option

  I recently bought a Blackberry "BOLD" of AT & T, with a data plan.  I want to configure my gmail account, but the Personal Email Set Up option does not appear.  A configuration of Messaging Application appears under Advanced Options, but I can't understand how to activate it.

  Thanks, Brandon

  Hi Brandon and welcome on the BlackBerry Forums

  To create personal mail, you have two chances

  1-go to the menu, configure, manage internet e-mail, and you can create the account from there, if for some reason you do not have the mail client staff icon call ATT Center and ask the service books create personal mail.

  2 - Connect on the ATT web page with your user and password, go into manage blackberry messaging and you can create the account, after a few seconds, you receive a message with the account.

  If you don't have the user account and the password for ATT customer call center and ask

• BlackBerry Smartphones Email messages

  Help! Last week whenever I get emails on my torch, they include the date, sender, and subject, but the body is always empty. When I check the message on my computer the entire message is displayed. No idea why this is happening suddenly?

  On your BlackBerry device, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• Torch 9800 blackBerry Smartphone email not showing problem!

  Hello world

  I got my BB Torch 9800 for a few months. Already used to work properly, all my emails used appears in the messages folder. But these days, when I get emails my bb flashes red and it shows on the top of screen email icon. But when I open my messages folder shows an empty without any email folder, even though I can see the icon of e-mail showing pending emails there. I'm aware of this option which, if I press menu bb and then tap show all, my e-mail address with my name will appear. This way I can display the e-mails received. But I don't want to use this option, because I prefer all my emails go to the messages folder, that way I can have more space to download other applications. Please help and any advice would be much appreciated. Thanks in advance

  Note: if I recharge my camera all e-mails shows up in the messages folder. I don't want to reboot my device whenever I face this prblem.

  Is my QUESTION HARD to ANSWER? No one's taken the trouble to give me an answer, why?

  Hey hamdi,

  Welcome to the forums.

  You might have a problem with your database of Messages. Try to clear the database and tests of new messages.

  How to clear data from the BlackBerry Smartphone user

  Note * delete this database will delete all messages on your BlackBerry smartphone.

  You can backup your BlackBerry first following this article, but want to test before you restore all the data.

  Here's how to make a backup of http://bbry.lv/oPVWXc, here's how to restore http://bbry.lv/qgQxLo