BlackBerry Smartphones emails get selected as I scroll automatically

Seems to have accidentally turned on a few selected, after that when I scroll the list of message/e-mail, all messages get. Currently available options are - Mark Messages Open; Mark Messages unopened; Delete Selected messages or.

I can't open any single message due to the automatic selection. Can someone please help with how to disable this option?

You probably have your shift button, which when pressed will select consecutive messages.

Click ESC (right of the trackball) to deselect all messages.

Make sure that the SHIFT key is not pressed and scroll again.

A little luck?

If still the same, do this - with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

And try again.

Tags: BlackBerry Smartphones

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    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

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